The 132-S-720-1 exam leads to the Avaya Specialist - Call Center Solutions Implementation certification from Avaya. It is positioned at the Specialist level. The exam validates the knowledge and skills expected of candidates preparing for Avaya Specialist Call Center Implement and Support Elective.

Related certifications include:

• Avaya Certified Implementation Specialist

The 132-S-720-1 exam includes 65 questions and allows 90 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.

The passing score for 132-S-720-1 is 70%, and the official exam fee is $125 USD. Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.

Basic knowledge of Avaya Aura Communication Manager and call center concepts recommended

Eligibility rules can change, so confirm the current requirements on the official exam page before registering.

You can register through the official channels listed below:

• Avaya Learning
• Pearson VUE

The available exam delivery method is Proctored online or onsite at authorized testing centers.

The official training options include:

• Avaya Official Training: Implementing Avaya Aura Call Center Elite

After reviewing the recommended training, reinforce what you learned with Actual4dump's 128 practice questions for 132-S-720-1.

Yes. Actual4dump provides a free PDF demo so you can review the format, question style, and answer quality before placing an order. Your purchase includes 365 days of free updates, and expired products can receive continued update service at a 50% discount.

If you purchase the corresponding 132-S-720-1 preparation material and do not pass that exam within 60 days of purchase, you may apply for a full refund under the 100% Money Back Guarantee. The request requires a scanned exam enrollment slip and the official Score Report PDF, submitted within two days after the exam. Eligible requests are processed within seven days.

Claims are not eligible if the exam was taken within three days of purchase, the product was downloaded without an exam attempt, the order was free or expired, or the candidate name does not match the payer name. If you prefer an exchange instead of a refund, you can receive two free products of equal value while keeping the update service for your original purchase.

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The current 132-S-720-1 outline is organized into 4 top-level domains. The first listed areas include:

• Configuration & Implementation (30%)
• Advanced Routing & Management (25%)
• Avaya Aura Call Center Elite Architecture & Features (25%)

Review the Exam Topics section above for the complete outline and any nested subtopics.