Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Updated: Aug 31, 2026
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Avaya 6002-1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam |
| Exam Number: | 6002.1 |
| Related Certifications: | Avaya Aura Communication Manager Avaya Aura Messaging |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Available Languages: | English |
| Recommended Training: | Avaya Aura Communication Manager Implementation Training |
| Exam Registration: | Avaya Training and Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored exam via Avaya authorized testing platforms or Pearson VUE (depending on region and availability) |
| Pre Condition: | Recommended prior knowledge of Avaya Aura Communication Manager administration and basic networking concepts |
| Official Syllabus URL: | https://www.avaya.com/en/training-certification/ |
Avaya 6002-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Aura Communication Manager Architecture | - System components and deployment models
|
| Maintenance and Troubleshooting | - System monitoring and diagnostics
|
| Implementation and Configuration | - Initial system setup
|
| Avaya Aura Messaging (CM Messaging) | - Messaging system configuration
|
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation: Frequently Asked Questions
The 6002-1 exam leads to the Avaya Aura Communication Manager & CM Messaging Implementation certification from Avaya. It is positioned at the Professional level. The exam validates the knowledge and skills expected of candidates preparing for Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation.
Related certifications include:
- Avaya Aura Communication Manager
- Avaya Aura Messaging
Recommended prior knowledge of Avaya Aura Communication Manager administration and basic networking concepts
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
You can register through the official channels listed below:
The available exam delivery method is Proctored exam via Avaya authorized testing platforms or Pearson VUE (depending on region and availability).
The official training options include:
After reviewing the recommended training, reinforce what you learned with Actual4dump's 69 practice questions for 6002-1.
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If you purchase the corresponding 6002-1 preparation material and do not pass that exam within 60 days of purchase, you may apply for a full refund under the 100% Money Back Guarantee. The request requires a scanned exam enrollment slip and the official Score Report PDF, submitted within two days after the exam. Eligible requests are processed within seven days.
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The current 6002-1 outline is organized into 4 top-level domains. The first listed areas include:
- Implementation and Configuration
- Avaya Aura Messaging (CM Messaging)
- Maintenance and Troubleshooting
Review the Exam Topics section above for the complete outline and any nested subtopics.
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Question 1
What are the recommended CLAN and MEDPRO port settings?
A. 100Mbps half duplex
B. 1000Mbps full duplex
C. 100Mbps full duplex
D. 10Mbps half duplex
Question 2
A technician is planning to support to upgrade an Avaya communication Manager system to release 6.0 from Release 5.2
Which two tasks must be performed during the upgrade procedure? (Choose two)
A. All G350 gateways must replaced by S8800 servers.
B. The S8700-series servers must be displayed by S8800 servers.
C. The survivable Remote servers can stay at Release 5.2
D. The survivable remote servers must be upgraded by Release 6.0
Question 3
Through which protocols can integration of communication manager messaging application
6.0 with communication manager occur? (Choose two)
A. RTP protocol
B. H.323/Q. Sig protocol
C. SIP protocol
D. SSP protocol
Question 4
On a media gateway G450, into which Slot does the S8300 D server blade need to be inserted?
A. V4
B. V1
C. V2
D. V8
Question 5
Which two components are part of the Avaya Aura CM_Simplex template? (Choose two)
A. Utility services
B. CM 6.0
C. Session manager 6.0
D. Avaya Enablement Services (AES)
Solutions:
| Question 1 Answer: C | Question 2 Answer: B,D | Question 3 Answer: B,C | Question 4 Answer: B | Question 5 Answer: A,B |
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