Exam Name: HP OpenView Service Desk 5.x
Certification Provider: HP
Corresponding Certification: HP Certification III
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Instant Download HP : HP0-003
Check Updated on: Sep 04, 2026
No. of Questions: 75 Questions & Answers with Exam Engine
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- Total Questions: 75
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PDF Practice Q&A's
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- Total Questions: 75
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Preparing for a HP credential calls for material that follows the official scope. Actual4dump builds its HP OpenView Service Desk 5.x practice set around the HP0-003 objectives, with 75 questions designed to support a focused review.
HP HP0-003 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP OpenView Service Desk 5.x |
| Exam Number: | HP0-003 |
| Exam Format: | Multiple Choice |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Real Exam Qty: | 75 |
| Exam Price: | $125 USD |
| Available Languages: | German, Japanese, French, English |
| Certificate Validity Period: | Retired |
| Recommended Training: | HP OpenView Service Desk 5.x Official Training |
| Exam Registration: | Pearson VUE (historical) Prometric (historical) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Delivered via Prometric / Pearson VUE testing centers; retired since ~2013 |
| Pre Condition: | No formal prerequisites; basic knowledge of ITIL processes and Windows server environments recommended |
| Official Syllabus URL: | https://support.hpe.com/ |
HP HP0-003 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration and Customization | 25% | - Custom forms, fields, and workflows - Reporting and dashboard configuration - Integration with HP OpenView products - API and external connectivity |
| Core Application Functionality | 30% | - Service level management - Change and release management - Incident and problem management - User and role management |
| Installation and Configuration | 25% | - System requirements and prerequisites - Database setup and integration - Server and client installation - Initial configuration and customization |
| Maintenance and Troubleshooting | 20% | - Upgrades and patches - Performance tuning and optimization - Log analysis and troubleshooting - Backup and recovery procedures |
Common Questions About HP OpenView Service Desk 5.x
The HP0-003 exam, HP OpenView Service Desk 5.x, assesses whether a candidate can apply HP knowledge to the skills measured by this credential. It is associated with the HP Certification III certification. The certification is positioned at the Professional / Certification III level.
The HP0-003 exam includes 75 questions and allows 90 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4dump practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for HP OpenView Service Desk 5.x is 70%, and the official exam fee is $125 USD. A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 75 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for HP OpenView Service Desk 5.x is: No formal prerequisites; basic knowledge of ITIL processes and Windows server environments recommended Before registering, review the eligibility details on the official exam page to confirm the requirements.
You can register for HP OpenView Service Desk 5.x through the following channels:
The available exam delivery format is Delivered via Prometric / Pearson VUE testing centers; retired since ~2013.
The following official training resources are recommended for HP OpenView Service Desk 5.x:
After reviewing these training options, you can reinforce each topic with 75 practice questions from Actual4dump.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the HP OpenView Service Desk 5.x practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
If you take the corresponding HP0-003 exam within 60 days of purchase and do not pass, you may apply for a full refund under the 100% Money Back Guarantee. Claims based on an exam taken within 3 days of purchase are not eligible; free materials, expired orders, and downloaded products that were not used before sitting for the exam are also excluded. The candidate name must match the payer name.
To apply, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam. Eligible requests are processed within 7 days. If you prefer an alternative, you may receive two free products of equal value and keep the update service for your original purchase.
Delivery is instant after payment. Your download is also sent to your email within one minute; if it has not arrived within 2 hours, contact customer service. There is no limit on the number of computers on which the material can be installed.
The published HP OpenView Service Desk 5.x outline contains 4 major domains. The opening domains include:
- Integration and Customization (25%)
- Installation and Configuration (25%)
- Core Application Functionality (30%)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
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