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IFMA CFM Exam Overview:

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IFMA CFM Exam Questions Answered

IFMA Certified Facility Manager Sample Questions:

Question 1

A company is ready to sign a lease for a new location. The new space must be renovated before workstations can be moved. The facility manager is asked to provide the occupancy date. Why is providing the occupancy date information critical?

A. The moving company must be scheduled.
B. The facility manager will lose credibility if the information provided is incorrect.
C. The date cannot be changed once the lease is signed.
D. The occupancy date represents when the company must begin paying rent.

Question 2

Both the facility and IT managers are asked to assign staff to work together on a major project. Halfway through the project, a power struggle emerges due to divergent views. How should the managers initially intervene?

A. Reassign project managers
B. Reestablish meeting guidelines
C. Reassign additional members from each department

Question 3

You work for an organization that puts a strong emphasis on corporate values and being the employer of choice; truly valuing their people. The organization has put a lot of time and effort into ensuring that policies and procedures are in place to create an environment where employees are valued. This includes the company's performance appraisal system. How do you ensure the employees meet the expectations of the organization as well as your expectations?

A. Conduct an annual performance review as specified by HR. Have the employees develop a list of goals for themselves, taking into account the organization's objectives for next year.
B. Set performance measures that are specific, measurable, and realistic. Tie these performance measures to department and organizational goals. Conduct monthly coaching sessions to review progress with the employees and provide coaching as needed to keep them on track.
C. The organization will provide the format for performance reviews, including how often they occur. Set performance measures with employees and review with them according to the organization policy.
D. Develop performance measures and have the employees confirm their goals in writing and send monthly reports on progress towards their goals, including any issues they are facing.

Question 4

Which job strategy is most effective in encouraging job satisfaction according to Frederick Herzberg's theory?

A. Job simplification.
B. Job enrichment.
C. Job enlargement.
D. Job rotation.

Question 5

A research lab is moving into a newly-leased facility. Their last move was three years ago. They most recently shared a building with other functions, and the facility manager needs to determine whether they have any special facility requirements. How can the facility manager best identify any special needs?

A. Survey only management of the research lab.
B. Study the requirements as stated for the previous move.
C. Meet with the research lab management.
D. Ask the facility service management to identify the needs.

Solutions: