Exam Name: ITIL 4 Managing Professional Transition (ITIL-4-Transition Deutsch Version)
Certification Provider: ITIL
Corresponding Certification: ITIL 4 Managing Professional
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Updated: Sep 02, 2026
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- Total Questions: 98
- Updated on: Sep 02, 2026
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ITIL ITIL-4-Transition Deutsch Exam Overview:
| Certification Vendor: | PeopleCert (formerly AXELOS) |
|---|---|
| Exam Name: | ITIL 4 Managing Professional Transition Examination |
| Exam Number: | ITIL-4-Transition |
| Passing Score: | 28/40 (70%) |
| Exam Format: | Scenario-based questions, Multiple Choice, Online proctored or test center, Closed book |
| Real Exam Qty: | 40 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ITIL 4 Foundation ITIL Strategic Leader ITIL Managing Professional |
| Exam Price: | USD 300–500 (varies by region and training provider) |
| Recommended Training: | Axelos ITIL Guidance (archived knowledge base via PeopleCert) ITIL Official Training (PeopleCert Accredited) |
| Exam Registration: | ITIL 4 Managing Professional Transition Certification Page PeopleCert Official ITIL Exam Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam or authorized test center (PeopleCert) |
| Pre Condition: | ITIL 4 Foundation certification + ITIL v3 Expert or Managing Professional Transition eligibility (typically 17 ITIL v3 credits or equivalent pathway approval) |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-4-managing-professional-transition |
ITIL ITIL-4-Transition Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Direct, Plan and Improve (DPI) | - Governance and risk management - Strategy and direction setting - Continual improvement model |
| Topic 2: Create, Deliver and Support (CDS) | - Service management practices integration - Service value system and value streams - Workforce and technology management |
| Topic 3: High Velocity IT (HVIT) | - Digital transformation and ITIL guiding principles - Lean, Agile, DevOps concepts - Automation and continual improvement |
| Topic 4: Drive Stakeholder Value (DSV) | - Service relationship management - Customer journey and user experience - CX and SLA management |
ITIL 4 Managing Professional Transition (ITIL-4-Transition Deutsch Version): Frequently Asked Questions
The ITIL-4-Transition Deutsch exam leads to the ITIL 4 Managing Professional Transition certification from PeopleCert (formerly AXELOS). It is positioned at the Professional level. The exam validates the knowledge and skills expected of candidates preparing for ITIL 4 Managing Professional Transition (ITIL-4-Transition Deutsch Version).
Related certifications include:
- ITIL 4 Foundation
- ITIL Managing Professional
- ITIL Strategic Leader
The ITIL-4-Transition Deutsch exam includes 40 questions and allows 90 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for ITIL-4-Transition Deutsch is 28/40 (70%), and the official exam fee is USD 300–500 (varies by region and training provider). Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
ITIL 4 Foundation certification + ITIL v3 Expert or Managing Professional Transition eligibility (typically 17 ITIL v3 credits or equivalent pathway approval)
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
You can register through the official channels listed below:
- PeopleCert Official ITIL Exam Registration
- ITIL 4 Managing Professional Transition Certification Page
The available exam delivery method is Online proctored exam or authorized test center (PeopleCert).
The official training options include:
- ITIL Official Training (PeopleCert Accredited)
- Axelos ITIL Guidance (archived knowledge base via PeopleCert)
After reviewing the recommended training, reinforce what you learned with Actual4dump's 98 practice questions for ITIL-4-Transition Deutsch.
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The current ITIL-4-Transition Deutsch outline is organized into 4 top-level domains. The first listed areas include:
- Create, Deliver and Support (CDS)
- High Velocity IT (HVIT)
- Direct, Plan and Improve (DPI)
Review the Exam Topics section above for the complete outline and any nested subtopics.
ITIL 4 Managing Professional Transition (ITIL-4-Transition Deutsch Version) Sample Questions:
Question 1
Eine Organisation entwirft eine Umfrage, um die Bedürfnisse und Erwartungen ihrer Mitarbeiter zu ermitteln.
Wofür ist das ein Beispiel?
A. CI/CD
B. Employee satisfaction management
C. Integration and data sharing
D. Customer-orientation
Question 2
Worin besteht der Unterschied zwischen Incident-Management- und Service-Desk-Praktiken?
A. Das Störungsmanagement stellt den Servicebetrieb wieder her; der Service Desk stellt die Kommunikation mit den Benutzern sicher.
B. Das Incident-Management behebt Probleme; der Service Desk untersucht die zugrunde liegenden Ursachen von Problemen
C. Das Incident-Management löst komplexe Probleme; der Service Desk löst einfachere Probleme
D. Das Incident-Management verwaltet Serviceunterbrechungen; der Service Desk überwacht die erreichte Servicequalität.
Question 3
Die Vorlaufzeiten eines Unternehmens und der Fluss von Aufgaben über Wertströme hinweg werden beeinträchtigt, da Aufgaben oft in Warteschlangen warten.
Mit welcher Technik kann diese Herausforderung gemeistert werden?
A. Klärung der Definition of Done'
B. Einführung eines Push-Systems
C. Begrenzung der laufenden Arbeiten
D. Erhöhung der Chargengröße
Question 4
In einer Organisation beschäftigt ein Service-Desk-Team erfahrene Mitarbeiter, die dort seit vielen Jahren arbeiten und gute Beziehungen zu Support-Teams haben. Die Organisation hat eine gute Verbesserungskultur, und die Mitarbeiter werden ermutigt, ihre Erfahrungen zu nutzen und Verbesserungen zu identifizieren. Sie entwickeln eine neue Richtlinie für den Umgang mit Vorfällen.
Welches ist der BESTE Ansatz für diese neue Richtlinie?
A. Stellen Sie sicher, dass alle an der Lösung von Vorfällen beteiligten Teams bei der Entwicklung der Richtlinie zusammenarbeiten
B. Engagieren Sie sich mit Interessenvertretern, um sicherzustellen, dass so viele Details wie möglich in die Richtlinie aufgenommen werden
C. Implementieren Sie die Richtlinie zunächst bei den Service Desk-Mitarbeitern, bevor Sie andere betroffene Support-Teams informieren
D. Stellen Sie sicher, dass alle identifizierten Ausnahmen von der Richtlinie ausgeschlossen sind, um die Klarheit zu verbessern
Question 5
Was beschreibt am BESTEN die Beziehung zwischen Planung und Risiko?
A. Planung ist eine hochrangige Funktion, Risikomanagement ist eine taktische Aktivität
B. Risikomanagement ist die ausschließliche Domäne engagierter Risikomanager
C. Die Planung konzentriert sich auf das, was erreicht werden muss, das Risikomanagement ist Teil der Art und Weise, wie die Arbeit ausgeführt werden soll
D. Bei der Planung sollten immer Risiken und deren Minderung berücksichtigt werden
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: D |
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