Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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- Total Questions: 250
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- Total Questions: 250
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Knowing the subject is only part of MB-220 preparation; applying it under time limits is another. In 2026, Actual4dump test engines let you practice Microsoft Dynamics 365 Marketing Functional Consultant questions in timed modes and review your progress across the 250-question set.
Microsoft MB-220 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Marketing Functional Consultant |
| Exam Number: | MB-220 |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 40-60 |
| Related Certifications: | Microsoft Certified: Power Platform Functional Consultant Associate |
| Passing Score: | 700/1000 |
| Exam Duration: | 120 minutes |
| Exam Format: | Case study, Multiple response, Multiple choice, Scenario-based |
| Available Languages: | Portuguese (Brazil), Italian, German, Japanese, Chinese (Simplified), Spanish, French, English |
| Exam Price: | $165 USD |
| Recommended Training: | Microsoft Learn Learning Paths |
| Exam Registration: | Pearson VUE Microsoft Learn Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-220/ |
Microsoft MB-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage leads, contacts, and accounts | 1-5% | - Create and manage records - Implement lead scoring and qualification |
| Manage segments and preferences | 15-20% | - Manage subscription centers and preferences - Manage consent and compliance - Create and manage segments |
| Analyze insights and reports | 10-15% | - Create and interpret reports and dashboards - Measure campaign performance |
| Manage customer journeys | 20-25% | - Implement automation and branching logic - Test, publish, and monitor journeys - Design and implement journeys |
| Manage marketing channels | 25-30% | - Design and publish marketing pages and forms - Manage text messages and push notifications - Create and manage marketing emails |
| Configure Dynamics 365 Customer Insights – Journeys | 10-15% | - Configure integration with other services - Configure application settings - Configure forms, pages, and templates |
| Manage events and webinars | 10-15% | - Plan and configure events - Integrate with webinar platforms - Manage registrations and attendance |
Microsoft MB-220 Certification Exam FAQ
The MB-220 exam, Microsoft Dynamics 365 Marketing Functional Consultant, assesses whether a candidate can apply Microsoft knowledge to the skills measured by this credential. It is associated with the Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate certification. The certification is positioned at the Associate level. Related credentials include Microsoft Certified: Power Platform Functional Consultant Associate.
The MB-220 exam includes 40-60 questions and allows 120 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4dump practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for Microsoft Dynamics 365 Marketing Functional Consultant is 700/1000, and the official exam fee is $165 USD. A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 250 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for Microsoft Dynamics 365 Marketing Functional Consultant is: Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications Before registering, review the eligibility details on the official exam page to confirm the requirements.
You can register for Microsoft Dynamics 365 Marketing Functional Consultant through the following channels:
The available exam delivery format is Online proctored or onsite at authorized test centers.
The following official training resources are recommended for Microsoft Dynamics 365 Marketing Functional Consultant:
After reviewing these training options, you can reinforce each topic with 250 practice questions from Actual4dump.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the Microsoft Dynamics 365 Marketing Functional Consultant practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
If you take the corresponding MB-220 exam within 60 days of purchase and do not pass, you may apply for a full refund under the 100% Money Back Guarantee. Claims based on an exam taken within 3 days of purchase are not eligible; free materials, expired orders, and downloaded products that were not used before sitting for the exam are also excluded. The candidate name must match the payer name.
To apply, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam. Eligible requests are processed within 7 days. If you prefer an alternative, you may receive two free products of equal value and keep the update service for your original purchase.
Delivery is instant after payment. Your download is also sent to your email within one minute; if it has not arrived within 2 hours, contact customer service. There is no limit on the number of computers on which the material can be installed.
The published Microsoft Dynamics 365 Marketing Functional Consultant outline contains 7 major domains. The opening domains include:
- Configure Dynamics 365 Customer Insights – Journeys (10-15%)
- Manage leads, contacts, and accounts (1-5%)
- Analyze insights and reports (10-15%)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
Microsoft Dynamics 365 Marketing Functional Consultant Sample Questions:
Question 1
The sales team needs guidance on adding Contacts to existing segments.
Which three statements accurately describe those process? Each answer represents a complete solution.
A. A Contact can be added to a dynamic segment while viewing the contact record.
B. Those who do not have access to the segment entity can add a contact record to a segment.
C. A Contact can be added to several segments at once.
D. A Contact can be added to a static segment while viewing the contact record.
E. Those who do not have access to the segment entity cannot add a contact record to a segment.
Question 2
You are building the journey for national ambassadors at the event in Buenos Aires What is the correct configuration for your journey canvas? To answer, drag the appropriate journey steps to the correct location in the answer area. Each journey step may be used once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point
Question 3
In preparing for the Buenos Aires event you need to resolve the issue the content design team had during the Amsterdam event.
What should you do?
A. Ensure that the creative agency add <dlv data-container="true''> ... </dlv> to the container blocks in the HTML.
B. Enable the drag-and-drop feature for imported emails to YES in the email settings.
C. Add the HTML line <meta type*"xm/designer/setting" name="type" value^'marketing-designer- content-editor-document"'> to the <head> section of the imported emails.
D. Disable the full-page-edit mode in the email settings.
Question 4
You are creating a new site map for the marketing department. The site map must contain the navigation to The modules in Microsoft Dynamics 365 Marketing. You need to use the model-driven app to configure the site map.
In which order should you perform the actions to add the site map into your solution? To answer, move all actions from the list of actions to the answer area, and arrange them in the correct order.
Question 5
Tasmanian Traders is an online furniture sales company that has recently started using SMS as a channel for their marketing messaging. The company now wants to add personalization to the different messages they are sending out.
You need to create a text message with dynamic content. To begin, you selected +New text message Which three actions should you perform in sequence? To answer, move the three appropriate actions from the list to the answer area. Arrange the three actions in the correct order.
Solutions:
| Question 1 Answer: B,C,D | Question 2 Answer: Only visible for members | Question 3 Answer: A | Question 4 Answer: Only visible for members | Question 5 Answer: Only visible for members |
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