Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
Certification Provider: SAP
Corresponding Certification: SAP Certification Exams
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Updated: Sep 10, 2026
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SAP C_C4HCX Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified - Solution Architect - SAP Customer Experience |
| Exam Number: | C_C4HCX |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 550 (varies by region) |
| Real Exam Qty: | 80 (approx.) |
| Exam Format: | Multiple Response, Multiple Choice |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Related Certifications: | SAP Certified Application Associate - SAP Service Cloud SAP Certified Application Associate - SAP Customer Experience SAP Certified Application Associate - SAP Sales Cloud SAP Certified Application Associate - SAP Commerce Cloud |
| Passing Score: | 65% |
| Recommended Training: | SAP Learning Journey - SAP Customer Experience Solutions SAP CX Solution Architect Learning Resources |
| Exam Registration: | SAP Certification Hub SAP Training Shop |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam or test center (SAP Certification Hub) |
| Pre Condition: | Recommended: Experience with SAP Customer Experience solutions and enterprise architecture concepts |
| Official Syllabus URL: | https://training.sap.com/certification |
SAP C_C4HCX Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| SAP Commerce Cloud | - Storefront and personalization concepts - Extension and integration mechanisms - Product content and catalog management |
| SAP Sales Cloud & Service Cloud | - Omnichannel engagement scenarios - Sales process automation and CRM capabilities - Customer service management processes |
| Integration and Extensibility | - API management and event-driven architecture - Extensibility options in SAP CX solutions - SAP Integration Suite concepts |
| SAP Customer Experience Architecture | - Composable enterprise and CX strategy - End-to-end CX architecture principles - SAP CX solution integration landscape |
| Security and Identity Management | - Data protection and compliance in CX solutions - Authentication and authorization concepts |
| SAP Marketing Cloud | - Personalization and journey orchestration - Campaign management and orchestration - Customer data and segmentation |
SAP Certified - Solution Architect - SAP Customer Experience: Frequently Asked Questions
The C_C4HCX exam leads to the SAP Certified - Solution Architect - SAP Customer Experience certification from SAP. It is positioned at the Professional level. The exam validates the knowledge and skills expected of candidates preparing for SAP Certified - Solution Architect - SAP Customer Experience.
Related certifications include:
- SAP Certified Application Associate - SAP Customer Experience
- SAP Certified Application Associate - SAP Commerce Cloud
- SAP Certified Application Associate - SAP Sales Cloud
- SAP Certified Application Associate - SAP Service Cloud
The C_C4HCX exam includes 80 (approx.) questions and allows 180 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for C_C4HCX is 65%, and the official exam fee is USD 550 (varies by region). Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
Recommended: Experience with SAP Customer Experience solutions and enterprise architecture concepts
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
You can register through the official channels listed below:
The available exam delivery method is Online proctored exam or test center (SAP Certification Hub).
The official training options include:
- SAP Learning Journey - SAP Customer Experience Solutions
- SAP CX Solution Architect Learning Resources
After reviewing the recommended training, reinforce what you learned with Actual4dump's 82 practice questions for C_C4HCX.
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The current C_C4HCX outline is organized into 6 top-level domains. The first listed areas include:
- SAP Customer Experience Architecture
- Security and Identity Management
- SAP Commerce Cloud
Review the Exam Topics section above for the complete outline and any nested subtopics.
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
Which of the following are valid in-app extensibility options for SAP Sales Cloud (version 1)?
Note: There are 2 correct answers to this question.
- A. SAP Cloud Applications Studio
- B. Mashups
- C. Key User Tools
- D. Events
Correct Answer: A,C 🗳️
What are some of the features of SAP Commerce Cloud, integration extension pack?
Note: There are 3 correct answers to this question.
- A. It is a coupled platform.
- B. It is delivered separately.
- C. It is only for SAP solutions.
- D. It delivers predefined integrations.
- E. It is delivered as an SAP BTP service.
Correct Answer: B,D,E 🗳️
In which level of the SAP Business Technology Platform account do you manage your applications, services, and subscriptions?
- A. Subaccount
- B. Org member
- C. Directory
- D. Global account
Correct Answer: A 🗳️
You want to deploy a new SAP Commerce Cloud, composable storefront using the Cloud Portal.
Which of the following are prerequisites for success?
Note: There are 3 correct answers to this question.
- A. The security settings are configured in the Cloud Portal.
- B. The product master data has already been loaded into SAP Commerce Cloud.
- C. The code is working properly locally and it has been pushed to the Git repository.
- D. The images for the storefront are available in the Cloud Portal.
- E. The Git repository has been configured in the Cloud Portal.
Correct Answer: A,C,E 🗳️
You notice message processing has failed in your SAP Cloud Integration tenant, and the error text suggests the issue is related to inbound message payload.
What actions would you perform in the SAP Cloud Integration Operations view?
- A. Choose the All Integration Flows - Retry Messages tile, find the failed message, and restart the message processing.
- B. Choose the Connectivity Tests tile, go to the TLS tab, and send a test request to the target system.
- C. Choose the All Integrations Flows - Completed Messages tile, find the message in question, and inspect the log for errors.
- D. Choose the Manage Integration Content tile, select the iFlow in question, set the log level to trace, and request that the consumer resend the message.
Correct Answer: D 🗳️
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