Certification objectives can change, so current preparation matters in 2026. Actual4dump reviews and updates its AP-222 practice questions for Salesforce Public Sector Solutions Accredited Professional, and every purchase includes 365 days of free updates.

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Salesforce AP-222 Exam Overview:

Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional: Frequently Asked Questions

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

Often, one permit is dependent on another, and businesses require a specific set of permits to do business. The City of Snaxboro would like to show its constituents all the permits required for different business types, so they know exactly what they need to apply for. What is the recommended approach for building out this functionality?

A. Create a custom object called Permit Dependency and make it a junction object between the Business Type object and Regulatory Authorization Type object. Configure the Permit Dependency records and embed a list view of the Business Types on the Experience Site for applicants to click and review related dependencies.
B. Create an OmniScript with all the applicable Business Types. Based on the Business Type selected, enable a conditional section to display all the associated permits that are required.
Embed this OmniScript on the Experience Site for applicants to use by selecting the Business Type and viewing the associated permits.
C. Create a new Business Regulatory Authorization Type Dependency record by selecting the Parent Business Regulatory Authorization Type that must be applied first and the Dependent Business Regulatory Authorization Type that must be applied after getting the parent.

Question 2

Bohabaven has been using Salesforce Service Cloud for some time and has recently implemented Public Sector Solutions to improve its application and grants management processes. The executive team wants to understand the trends and metrics around Bohabaven's constituent satisfaction with the new system. It is particularly interested in understanding the average time Bohabaven's employees take to resolve constituent service queries now versus their historical performance. Up until now, however, Bohabaven has not been tracking case duration. In this scenario, which is the correct reporting and analytics solution to provide ongoing trend reporting of case duration while also minimizing customization?

A. Public Sector Case Analytics App, leveraging CRM Analytics' case duration formula
B. Standard Salesforce Report using the standard Case report type, with a custom formula to calculate case duration.
C. Standard Salesforce Report using the standard Case report type, with a newly created custom field to track case duration for new cases.
D. Public Sector Case Analytics App, with a newly created custom field to track case duration for new cases.

Question 3

A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

A. Set Org-Wide Defaults for External Users to Hidden for everything
B. Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
C. Set Org-Wide Defaults for External Users to Private for everything
D. Set up Sharing Rules to grant authenticated users access to their Cases, Applications, and Accounts

Question 4

The City of Snaxboro has several License and Permit forms that are long and complex.
Applicants often fill out these forms incorrectly and forget to submit key pieces of information, resulting in requests for more information on their applications. The city wants to use Public Sector Solutions and digitize these forms to increase the accuracy of information submitted by applicants and reduce processing times. What three recommendations should a Technical Consultant provide to the city to achieve this?

A. Analyze all the application forms and create simple, reusable OmniScripts for processes that are repeatable.
B. Review the application forms and find logical points in the process that can be broken into shorter steps.
C. Add spaces in the names of each of the elements. This ensures improvement to OmniScript's load time.
D. Create a PDF form and integrate it with the Public Sector Solutions application intake form process
E. Review the application forms and try to replicate them as much as possible in a single step using OmniScripts.

Question 5

A Public Sector Organization (PSO) is seeking to improve how they manage its community grants and would like to introduce a new portal to allow Organizations to apply for grants. The PSO would also like to improve its internal processes and use the Grants Management package from Public Sector Solutions. The PSO currently uses Salesforce in a minimal capacity, with their staff using the Salesforce Classic UI. In addition to procuring Grants Management licenses, what other three prerequisites should the Technical Consultant advise the PSO are required?

A. Migrate Users to Lightning Experience
B. Customer Community Plus Licenses
C. Customer Community Licenses
D. Enable Web-to-Lead
E. Enable Chatter

Solutions: