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Salesforce B2B-Solution-Architect Exam Overview:

Salesforce B2B-Solution-Architect Exam Syllabus Topics:

Salesforce Certified B2B Solution Architect: Frequently Asked Questions

Salesforce Certified B2B Solution Architect Sample Questions:

Question 1

Northern Trail Outfitters (WTO) has around 500,000 active customers stored m the Account object. NTO gets an average of two orders per customer each month from both internal and online sales channels. NTO is expecting growth of 15% year-over-year (YoY). Various NTO users have recently started complaining about slower performances while accessing order information or running reports. NTO customers are also teeing slower responses while accessingtheir order history on B2B Commerce.
Which two options should a Solution Architect consider to improve performance' Choose 2 answers

A. Enable reporting snapshots to store summarised information.
B. Develop an archiving strategy around order records from Salesforce based on a criteria that works with customer.
C. Create a custom component to display all order information.
D. Use external objects instead of standard B2B Commerce Order object.

Question 2

Universal Containers (UC) wants to ensure its field technicians are interacting with customers in a professional manner. The sales department already uses a third-party survey tool.
Which action should a Solution Architect recommend for UC to enab4e service managers to track customer satisfaction based on the technician and the job?

A. Use the existing survey tool by integrating the responses to Case number and User record.
B. Select an AppExchange app that sends a survey to each customer after a work order is completed.
C. Use the existing survey tool by integrating the responses to the Service Appointmentand Service Resource record.
D. Build a Salesforce Survey to send out after each service appointment and integrate that data with the third-party survey tool.

Question 3

The Northern Trail Outfitters (NTO) sales department currently uses Sales Cloud for its Sales team. The management team decided that the Sales team needs to start creating quotes based on the input from the finance department. NTO would like to implement quotes, contracted pricing, and invoicing for its customers.
Invoicing will be done based on an agreed billing cycle. The finance department would like to see a report on the invoices sent and track the details of the payments received. NTO also has a need for partners to be able to self-service their pipeline and quoting through a portal.
NTO's internal team decided to use Revenue Cloud and Experience Cloud as its solution.
What should a Solution Architect recommend as NTO begins its implementation?

A. Advise the client that Revenue Cloud is the startingpoint.
B. Advise the client to start with Experience Cloud.
C. Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.
D. Select an AppExchange product focused on contract lifecycle management.

Question 4

Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UCwant to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement?
Choose 2 answers

A. Invoicing payment status sync between Salesforce Billing and ERP
B. Opportunities and Opportunity Products from Sales Cloud
C. Product and Revenue Schedules from Sales Cloud
D. Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP

Question 5

Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

A. Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
B. Enable External Sharing Model to create external organization-wide defaults.
C. Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.
D. Make internal organization-wide defaults Public Read Only to create external visibility.

Solutions: