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A short study window does not have to derail your CIS-ITSM日本語 plans. Actual4dump organizes 200 focused practice questions for ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版), helping you spend revision time where it can make the greatest difference.
ServiceNow CIS-ITSM日本語 Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - IT Service Management (CIS-ITSM) |
| Exam Number: | CIS-ITSM |
| Related Certifications: | ServiceNow Certified System Administrator Certified Implementation Specialist - IT Operations Management Certified Implementation Specialist - Data Foundations (CMDB & CSDM) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice (single answer), Multiple Select (multiple answers), Scenario-based questions |
| Real Exam Qty: | 60 |
| Exam Price: | $450 USD |
| Passing Score: | Approx 70% (scaled scoring, may vary slightly) |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Recommended Training: | ServiceNow ITSM Implementation Training CIS-ITSM Official Blueprint & Study Guide |
| Exam Registration: | Pearson VUE ServiceNow Learning Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored (OnVUE) or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Must hold Certified Implementation Specialist - Data Foundations (CMDB & CSDM); recommended 6 months ServiceNow platform experience + 6 months implementation experience |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-it-service-management?id=kb_article_view&sysparm_article=KB0011560 |
ServiceNow CIS-ITSM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Change Management | 20% | - Change models, approval workflows, and policies - Change success measurement and reporting - Change types: Standard, Normal, Emergency - Change scheduling, risk assessment, and implementation |
| Integrations & Advanced Features | 10% | - Service Portfolio Management - Integration between ITSM applications - Service Operations Workspace configuration - Platform features: Workflows, Notifications, Reporting |
| Configuration Management Database (CMDB) | 5% | - CMDB integration with ITSM processes - CMDB data model, classes, and relationships - CI identification, reconciliation, and normalization |
| Problem Management | 20% | - Problem resolution and closure processes - Known error and workaround management - Problem lifecycle, identification, and investigation - Root cause analysis and documentation |
| Request Fulfillment & Service Catalog | 15% | - Catalog variables, order guides, and workflows - Service level agreements for requests - Request lifecycle, approval, and fulfillment processes - Service catalog design, items, and categories |
| Incident Management | 30% | - Integration with CMDB and other ITSM modules - Assignment rules, escalation, and notifications - Configuration of incident properties, fields, and states - Incident lifecycle and process flow |
ServiceNow CIS-ITSM日本語 Certification Exam FAQ
The CIS-ITSM日本語 exam, Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版), assesses whether a candidate can apply ServiceNow knowledge to the skills measured by this credential. It is associated with the Certified Implementation Specialist - IT Service Management certification. The certification is positioned at the Specialist level. Related credentials include Certified Implementation Specialist - Data Foundations (CMDB & CSDM), ServiceNow Certified System Administrator, Certified Implementation Specialist - IT Operations Management.
The CIS-ITSM日本語 exam includes 60 questions and allows 90 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4dump practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) is Approx 70% (scaled scoring, may vary slightly), and the official exam fee is $450 USD. A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 200 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) is: Must hold Certified Implementation Specialist - Data Foundations (CMDB & CSDM); recommended 6 months ServiceNow platform experience + 6 months implementation experience Before registering, review the eligibility details on the official exam page to confirm the requirements.
You can register for ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) through the following channels:
The available exam delivery format is Online proctored (OnVUE) or in-person at authorized Pearson VUE test centers.
The following official training resources are recommended for ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版):
After reviewing these training options, you can reinforce each topic with 200 practice questions from Actual4dump.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
If you take the corresponding CIS-ITSM日本語 exam within 60 days of purchase and do not pass, you may apply for a full refund under the 100% Money Back Guarantee. Claims based on an exam taken within 3 days of purchase are not eligible; free materials, expired orders, and downloaded products that were not used before sitting for the exam are also excluded. The candidate name must match the payer name.
To apply, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam. Eligible requests are processed within 7 days. If you prefer an alternative, you may receive two free products of equal value and keep the update service for your original purchase.
Delivery is instant after payment. Your download is also sent to your email within one minute; if it has not arrived within 2 hours, contact customer service. There is no limit on the number of computers on which the material can be installed.
The published ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) outline contains 6 major domains. The opening domains include:
- Problem Management (20%)
- Configuration Management Database (CMDB) (5%)
- Integrations & Advanced Features (10%)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) Sample Questions:
問題テーブルはどのテーブルから拡張されますか?
- A. 問題タスク
- B. 事件
- C. タスク
- D. 重大な事件
- E. 停止
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
迅速なオンサイトITサポートを可能にする有料アプリケーションは何ですか?
- A. ウォークインキオスク
- B. オンサイトサポートが利用可能になりました
- C. ウォークアップ体験
- D. ナウ・テック・ラウンジ
- E. チェックインキオスク
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
ServiceNow には、すべてのサービスに関する情報を含むリソースが含まれています。これは、従業員や顧客へのサービスの販売と提供をサポートするために使用されます。これには、成果物、オプション、価格、納期、パフォーマンス目標に関する情報が含まれます。
このリソースは何と呼ばれますか?
- A. サービスワンストップショップ
- B. サービスダッシュボード
- C. サービスポータル
- D. サービスカタログ
- E. サービスマップ
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
変更管理とリリース管理の間の重要な関係は何ですか? (3つお選びください。)
- A. 変更管理は、リリース管理を含むガバナンスを提供します。
- B. 変更には 1 つ以上のリリースを含めることができます
- C. リリースには 1 つ以上の変更を含めることができます
- D. 変更には計画と承認が含まれます。リリースには、変更の構築、テスト、実行が含まれます
- E. 変更管理アプリケーションを使用するには、リリース管理アプリケーションが必要です
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
次のカタログ クライアント スクリプト メソッドのうち、エンド ユーザーがカタログ アイテムで利用できる選択リスト オプションを変更するのはどれですか?
- A. 保存時
- B. 送信時
- C. onLoad
- D. 起動時
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
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