Exam Name: Avaya Contact Center Control Manager Implementation and Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Instant Download Avaya : 3302 Questions & Answers as PDF & Test Engine
Updated: Sep 07, 2026
No. of Questions: 70 Questions & Answers with Testing Engine
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- Total Questions: 70
- Updated on: Sep 07, 2026
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- Total Questions: 70
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- Total Questions: 70
- Updated on: Sep 07, 2026
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Avaya 3302 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Center Control Manager Implementation and Maintenance Exam |
| Exam Number: | 3302 |
| Available Languages: | English |
| Recommended Training: | Avaya Learning and Certification Portal |
| Exam Registration: | Avaya Education Services |
| Sample Questions: | DOWNLOAD DEMO |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 3302 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Compliance | - Security configuration
|
| Administration and Configuration | - System configuration management
|
| Maintenance and Troubleshooting | - Upgrade and patch management
|
| Installation and Deployment | - System installation procedures
|
| Solution Architecture and Components | - Avaya Contact Center Control Manager architecture overview
|
Avaya Contact Center Control Manager Implementation and Maintenance: Frequently Asked Questions
The 3302 exam leads to the Avaya Contact Center Control Manager Implementation and Maintenance certification from Avaya. The exam validates the knowledge and skills expected of candidates preparing for Avaya Contact Center Control Manager Implementation and Maintenance.
You can register through the official channels listed below:
The official training options include:
After reviewing the recommended training, reinforce what you learned with Actual4dump's 70 practice questions for 3302.
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If you purchase the corresponding 3302 preparation material and do not pass that exam within 60 days of purchase, you may apply for a full refund under the 100% Money Back Guarantee. The request requires a scanned exam enrollment slip and the official Score Report PDF, submitted within two days after the exam. Eligible requests are processed within seven days.
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Delivery is immediate after checkout. The download is available right away, and the product is also sent to your email within one minute. Contact customer support if it has not arrived within two hours. You may install the product on an unlimited number of computers.
The current 3302 outline is organized into 5 top-level domains. The first listed areas include:
- Administration and Configuration
- Installation and Deployment
- Solution Architecture and Components
Review the Exam Topics section above for the complete outline and any nested subtopics.
Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
You are planning a custom Avaya Contact Center Control Manager (ACCCM) installation.
The customer wants to use a remote SQL Server for the ACCCM database. You need to make sure that you can access the server with a standard SQL authentication before you move to the next step. Which statement describes how to test communications with the remote SQL server?
- A. Run Windows netdiagtest.
- B. Use the ODBC connector on Windows to verify communication.
- C. Run Windows Dcdiag.exe tool.
- D. Use the Ping command to test connectivity.
Correct Answer: B 🗳️
You have installed Avaya Contact Center Control Manager (ACCCM) with an Avaya Call Management System (CMS) solution. When saving an agent in ACCCM to a location with an assigned CMS, you get an error message "CMS: unspecified terror".
Which two statements describe solutions to this problem? (Choose two.)
- A. Verily that the Synchronizer Server is running.
- B. Verify that a CMS Role is assigned to the agent.
- C. Verify that the correct ODBC versionisinstalledon the ACCCM server.
- D. Verify that the ACCCM script isinstalledon the CMS side.
- E. Verify that the ACCCM CMS user database permissions on the CMS database.
Correct Answer: B,E 🗳️
A company has an Avaya Contact (outer Control Manager (ACCCM) solution. All of the users and groups have been configured. The administrator has been tasked with a list of agent names that need to be marked as inactive. However, when the administrator tries to delete them, the agents names are completely removed from database.
Which statement describes the configuration that will meet the company's needs?
- A. Change the Delete Users field to 'no' in the System Parameters.
- B. Change the Inactive Users field to'yes' in the User Parameters.
- C. Change the Delete Users field to 'no' in the User Parameter.
- D. Change the Inactive Usersfieldto 'yes'in the System Parameters.
Correct Answer: A 🗳️
You have just been asked to install Microsoft Internet Information Server (IIS) for an Avaya Contact Center Control Manager (ACCCM) installation. Which Microsoft Manager allows you to install this on a 2008 R2 server?
- A. Control Panel
- B. ComputerManager
- C. Administrative Tools
- D. Server Manager
Correct Answer: D 🗳️
The customer is installing Avaya Contact Center Control Manager (ACCCM) and plans on using the one-X Connector. The customer will be using a remote database for the one-X connector.
Which version of Microsoft SQL could the customer install on the remote server?
- A. Microsoft SQLServer 2005Express Edition
- B. Microsoft SQLServer2005StandardEdition
- C. Microsoft SQLServer2005EnterpriseEdition
- D. Microsoft SQL Server 2008Express, Standard/Enterprise Edition
Correct Answer: D 🗳️
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