Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Updated: Sep 16, 2026
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Avaya 3305 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam 3305 |
| Exam Number: | 3305 |
| Available Languages: | English |
| Related Certifications: | Avaya Professional Credential Avaya Aura Experience Portal |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Recommended Training: | Avaya Aura Experience Portal Training |
| Exam Registration: | Avaya Learning |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based exam delivered via authorized testing centers or online proctored exam depending on region. |
| Pre Condition: | Basic knowledge of Avaya Aura platform and contact center solutions is recommended. |
| Official Syllabus URL: | https://www.avaya.com/en/training/ |
Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Aura Experience Portal Architecture | - Integration with Avaya Aura ecosystem - System components and deployment architecture |
| Topic 2: Troubleshooting and Support | - Identifying and resolving system issues - Log analysis and diagnostics |
| Topic 3: POM (Proactive Outreach Manager) Implementation | - POM campaign configuration - Outbound dialing strategies and workflows |
| Topic 4: Installation and Configuration | - Experience Portal installation procedures - Initial system configuration and setup |
| Topic 5: System Administration and Maintenance | - User management and role configuration - System monitoring and performance tuning |
FAQs for Avaya Aura® Experience Portal with POM Implementation and Maintenance Candidates
The 3305 exam leads to the Avaya Aura Experience Portal with POM Implementation and Maintenance certification from Avaya. It is positioned at the Professional level. The exam validates the knowledge and skills expected of candidates preparing for Avaya Aura® Experience Portal with POM Implementation and Maintenance.
Related certifications include:
- Avaya Aura Experience Portal
- Avaya Professional Credential
Basic knowledge of Avaya Aura platform and contact center solutions is recommended.
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
You can register through the official channels listed below:
The available exam delivery method is Computer-based exam delivered via authorized testing centers or online proctored exam depending on region..
The official training options include:
After reviewing the recommended training, reinforce what you learned with Actual4dump's 64 practice questions for 3305.
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The current 3305 outline is organized into 5 top-level domains. The first listed areas include:
- POM (Proactive Outreach Manager) Implementation
- System Administration and Maintenance
- Installation and Configuration
Review the Exam Topics section above for the complete outline and any nested subtopics.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Which completion code is updated when any contact gets restricted due to Do Not Call (DNC)?
- A. Restricted DNC
- B. DNC
- C. DNCREQ
- D. Restricted
Correct Answer: A 🗳️
You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen. Which field(s) may be altered?
- A. the Short Message Service (SMS) and Email Connection along with the Maximum Outbound Ports
- B. the SMS and Email Connections
- C. the Maximum Outbound Ports
- D. the Email Connections and the Maximum Outbound Ports
Correct Answer: C 🗳️
Which level of permission should the directory have, if the Installation DVD files of Avaya Aura Experience Portal are accessed from a shared network directory or local directory?
- A. readable by avayavp
- B. readable by all Avaya service accounts
- C. readable by root or sroot
- D. readable by all users
Correct Answer: D 🗳️
You have installed an application that uses the VoiceXML <log> tag, but you <Io not see any data from the application when you run an Application Detail Report.
What should you do to fix the problem?
- A. On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.
- B. On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.
- C. On the Report Data Configuration page of the EPM, enable Periodic Download.
- D. Start your Media Processing Platform (MPP) servers.
Correct Answer: A 🗳️
You are about to install Avaya Aura Experience Portal (AAEP) on a server that already has Linux installed. Which three items should you verify before installing AAEP? (Choose three)
- A. The Linux firewall is disabled
- B. The server has anti-virus software installed and running
- C. The SELinux feature is set to 'Permissive' or 'Disabled'
- D. NTP is configured to synchronize the server's clock with a reliable time source
- E. The server has a static IP address configured
Correct Answer: A,C,E 🗳️
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