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A short study window does not have to derail your 3314 plans. Actual4dump organizes 65 focused practice questions for Avaya Aura® Experience Portal with POM Implementation and Maintenance, helping you spend revision time where it can make the greatest difference.
Avaya 3314 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam |
| Exam Number: | 3314 |
| Certificate Validity Period: | Typically 2–3 years (subject to Avaya policy) |
| Exam Format: | Multiple Choice |
| Passing Score: | 80% |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Real Exam Qty: | 62–65 |
| Exam Price: | Varies (USD $) |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite proctored or online proctored (depends on Avaya delivery options) |
| Pre Condition: | Recommended: Experience with Avaya Aura Experience Portal, POM, and networking fundamentals |
| Official Syllabus URL: | https://www.avaya.com/en/services/training-certification/ |
Avaya 3314 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: AAEP and POM Architecture | - Proactive Outreach Manager integration - Experience Portal architecture components |
| Topic 2: External Systems & Integration | - Email and SMS configuration - ICR reporting and installation requirements |
| Topic 3: Installation & Configuration | - POM setup and configuration - AAEP installation prerequisites |
| Topic 4: Troubleshooting & Tools | - Standard reporting capabilities - Use of logs and isolation tools |
| Topic 5: Campaign Management | - Agent assignment options - POM campaign types and strategy |
Frequently Asked Questions for the Avaya 3314 Exam
The 3314 exam, Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam, assesses whether a candidate can apply Avaya knowledge to the skills measured by this credential. It is associated with the ACSS certification. The certification is positioned at the Associate level. Related credentials include Avaya Certified Support Specialist (ACSS).
The 3314 exam includes 62–65 questions and allows 120 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4dump practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for Avaya Aura® Experience Portal with POM Implementation and Maintenance is 80%, and the official exam fee is Varies (USD $). A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 65 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for Avaya Aura® Experience Portal with POM Implementation and Maintenance is: Recommended: Experience with Avaya Aura Experience Portal, POM, and networking fundamentals Before registering, review the eligibility details on the official exam page to confirm the requirements.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the Avaya Aura® Experience Portal with POM Implementation and Maintenance practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
If you take the corresponding 3314 exam within 60 days of purchase and do not pass, you may apply for a full refund under the 100% Money Back Guarantee. Claims based on an exam taken within 3 days of purchase are not eligible; free materials, expired orders, and downloaded products that were not used before sitting for the exam are also excluded. The candidate name must match the payer name.
To apply, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam. Eligible requests are processed within 7 days. If you prefer an alternative, you may receive two free products of equal value and keep the update service for your original purchase.
Delivery is instant after payment. Your download is also sent to your email within one minute; if it has not arrived within 2 hours, contact customer service. There is no limit on the number of computers on which the material can be installed.
The published Avaya Aura® Experience Portal with POM Implementation and Maintenance outline contains 5 major domains. The opening domains include:
- External Systems & Integration (official weight not provided)
- Installation & Configuration (official weight not provided)
- AAEP and POM Architecture (official weight not provided)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Question 1
Which Avaya Aura Experience Portal component interfaces with WebLM server for licensing services
A. Auxiliary Experience Portal Manager
B. Primary Experience Portal Manager
C. Communication Manager
D. Session Manager
E. Media Processing Platform
Question 2
Which report provides information about resource utilization and operational measurements on the specified Media Processing (MPP) servers?
A. Application Detail
B. Session Detail
C. Performance
D. Data Export
E. Contact Detail
Question 3
On a Proactive Outreach Manager (POM) system, agents are automatically assigned to running job tasks.
When agents are eligible for multiple Jobs, which two parameters determine agent assignment to an eligible job? (Choose two.)
A. Priority of the job task
B. Priority of calls in the queue
C. Agent skill level
D. Agents with the longest idle time are reserved for an eligible job
Question 4
You ate installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP), in a multiple Experience Portal Manager (EPM) configuration.
On which server must the POM EPMS (POM EPM) plug-in be installed?
A. The primary EPM server
B. A Media Processing Platform (MPP) server
C. The remote application server
D. An auxiliary EPM server
Question 5
Which report displays information starting with the initial inbound or outbound call and ending with the termination of the CCXML page?
A. Contact Detail Report
B. Data Report
C. Application Detail Report
D. Session Detail Report
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: A,C | Question 4 Answer: A | Question 5 Answer: D |
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