Exam Name: Avaya Aura(TM) Contact Center Implementation Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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- Total Questions: 65
- Updated on: Aug 31, 2026
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- Total Questions: 65
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Avaya 6202 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura™ Contact Center Implementation Exam |
| Exam Number: | 6202 |
| Passing Score: | Not publicly specified |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 65 |
| Certificate Validity Period: | Credential status subject to Avaya certification policies |
| Related Certifications: | Avaya Certified Implementation Specialist – Contact Center (ACIS-6202) Other Avaya Aura Contact Center Certifications |
| Exam Price: | Varies by region (exam provider pricing) |
| Exam Duration: | Not publicly specified (typically ~90–120 minutes) |
| Available Languages: | English |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored testing via Avaya Learning / authorized test centers. |
| Pre Condition: | No formal prerequisites mandated, though Avaya implementation experience and course attendance recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 6202 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Feature Administration | - Contact Center Functionality
|
| Topic 2: Avaya Aura Contact Center Architecture and Components | - Core System Overview
|
| Topic 3: Installation and Configuration | - Server Preparation and Software Setup
|
| Topic 4: Backup and Maintenance | - System Operations
|
| Topic 5: Network and Security Configuration | - Networking Setup
|
Avaya 6202 Certification Exam FAQ
The 6202 exam, Avaya Aura(TM) Contact Center Implementation Exam, assesses whether a candidate can apply Avaya knowledge to the skills measured by this credential. It is associated with the Avaya Aura certification. The certification is positioned at the Implementation / Specialist level. Related credentials include Avaya Certified Implementation Specialist – Contact Center (ACIS-6202), Other Avaya Aura Contact Center Certifications.
The 6202 exam includes 65 questions and allows Not publicly specified (typically ~90–120 minutes). Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4dump practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for Avaya Aura(TM) Contact Center Implementation is Not publicly specified, and the official exam fee is Varies by region (exam provider pricing). A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 65 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for Avaya Aura(TM) Contact Center Implementation is: No formal prerequisites mandated, though Avaya implementation experience and course attendance recommended. Before registering, review the eligibility details on the official exam page to confirm the requirements.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the Avaya Aura(TM) Contact Center Implementation practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
If you take the corresponding 6202 exam within 60 days of purchase and do not pass, you may apply for a full refund under the 100% Money Back Guarantee. Claims based on an exam taken within 3 days of purchase are not eligible; free materials, expired orders, and downloaded products that were not used before sitting for the exam are also excluded. The candidate name must match the payer name.
To apply, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam. Eligible requests are processed within 7 days. If you prefer an alternative, you may receive two free products of equal value and keep the update service for your original purchase.
Delivery is instant after payment. Your download is also sent to your email within one minute; if it has not arrived within 2 hours, contact customer service. There is no limit on the number of computers on which the material can be installed.
The published Avaya Aura(TM) Contact Center Implementation outline contains 5 major domains. The opening domains include:
- Installation and Configuration (official weight not provided)
- Network and Security Configuration (official weight not provided)
- Feature Administration (official weight not provided)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
Avaya Aura(TM) Contact Center Implementation Sample Questions:
Question 1
After completing the in installation of the Contact Center Manager Server (CCMS), you want to display
the installation log. What is the path to this log?
A. D:\Log\CMS
B. C:\Avaya\Logs\Sysops
C. D:\Avaya\Logs\PV
D. C:\Logs\CCMS
Question 2
You are currently implementing HA (High Availability ) campus solution on the Contact Center
Manager Server (CCMS), and have done he following
. installed the standby server with its own ELAN and Contact Center LAN IP addresses
. obtained two IP addresses for the managed IP addresses ELAN and the Contact Center LAN
. configured the hosts file and the DNS that will reflect the new managed IP addresses
. marked the server as active with all of the managed IP and standby server IP addresses on the active
server under server mode configuration screen
What is the next step in the deployment of campus HA?
A. Configure the standby server manually as a standby with the same information that was entered at the
active server
B. Enable shadowing on the standby server and synchronize the active server database
C. Configure a backup location, run immediate backup of the active server, and run a restore of the same
backup on the standby server
D. Enable shadowing on the active server and synchronize the database
Question 3
You are preparing for the first backup of the Contact Center Manager Server (CCMS) The
environment requires a backup to a remote directory Which step is required for a successful database
backup via the Contact Center Database Maintenance window?
A. Add the Windows user account to the "Log on as a backup" policy
B. Verify that a backup tape is available
C. Configure backup username using ServerName\username format under the Backup Location tab
D. Shut down all services on the CCMS
Question 4
You want to implement High Availability
Which licensable feature is needed as a part of the License File?
A. Universal Networking
B. Networking
C. Multiplicity
D. Standby Server
Question 5
Which method does Avaya recommend for installing Contact Center Manager Server (CCMS) on a
supported server?
A. Run the installation from the installation DVD, and use the DVD-ROM drive that is part of the server
B. Run the installation from a remote hard disk copy of the installation DVD.
C. Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet
D. Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: A |
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