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- Total Questions: 65
- Updated on: Aug 30, 2026
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- Total Questions: 65
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- Total Questions: 65
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The 3M00030A exam can feel demanding because it tests more than simple recall. In 2026, Actual4dump gives candidates preparing for Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) a practical way to turn the objectives into 65 structured practice opportunities.
Avaya 3M00030A Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) |
| Exam Number: | 3M00030A |
| Available Languages: | English |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Real Exam Qty: | Approximately 65 |
| Related Certifications: | Avaya Professional Design Specialist (APDS) - Avaya Contact Center Select (ACCS) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or authorized Avaya/Pearson VUE testing center depending on regional availability. |
| Pre Condition: | Experience with Avaya Contact Center solutions and recommended Avaya learning path; no publicly documented mandatory prerequisite exam found. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3M00030A Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Networking | - Platform integration
|
| Business and Customer Requirements Analysis | - Customer business objectives
|
| Solution Design | - System design
|
| Avaya Contact Center Select Solution Overview | - Solution architecture
|
| Reporting and Management | - Monitoring and reporting
|
| Implementation Best Practices | - Deployment planning
|
Frequently Asked Questions for the Avaya 3M00030A Exam
The 3M00030A exam, Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS), assesses whether a candidate can apply Avaya knowledge to the skills measured by this credential. It is associated with the APDS certification. The certification is positioned at the Professional level. Related credentials include Avaya Professional Design Specialist (APDS) - Avaya Contact Center Select (ACCS).
The stated prerequisite information for Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) is: Experience with Avaya Contact Center solutions and recommended Avaya learning path; no publicly documented mandatory prerequisite exam found. Before registering, review the eligibility details on the official exam page to confirm the requirements.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
If you take the corresponding 3M00030A exam within 60 days of purchase and do not pass, you may apply for a full refund under the 100% Money Back Guarantee. Claims based on an exam taken within 3 days of purchase are not eligible; free materials, expired orders, and downloaded products that were not used before sitting for the exam are also excluded. The candidate name must match the payer name.
To apply, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam. Eligible requests are processed within 7 days. If you prefer an alternative, you may receive two free products of equal value and keep the update service for your original purchase.
Delivery is instant after payment. Your download is also sent to your email within one minute; if it has not arrived within 2 hours, contact customer service. There is no limit on the number of computers on which the material can be installed.
The published Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) outline contains 6 major domains. The opening domains include:
- Business and Customer Requirements Analysis (official weight not provided)
- Integration and Networking (official weight not provided)
- Solution Design (official weight not provided)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) Sample Questions:
Question 1
The net value message for Avaya Contact Center Solutions for IP Office is that midsize businesses can now leverage Avaya customer experience management leadership in a solution that is fit for purpose - simple, yet powerful; with flexible deployment options; easy to use, maintain, and administer, and are all optimized for use with Avaya IP Office software.
A. True
B. False
Question 2
With Avaya Contact Center Select running lP500v2 with TDM trunks, what is the maximum capacity for concurrent voice agents when running call recording? (Click and drag the correct option to the space below.)
A. 94
B. 30
C. 60
D. 80
Question 3
Which is a component of the Avaya Contact Center Select (ACCS) Ignition Process?(Select one.)
A. ACCS Patch Installer
B. Network Setup Wizard
C. Installation Wizard
D. Network Configuration Wizard
Question 4
Which are multichannel capabilities of Avaya Contact Center Select (ACCS)? (Select five.)
A. Video
B. Scanned documents
C. Short Message Service (SMS)
D. Email
E. Web chat D Fax
Question 5
Which are four factors that influence Avaya IP Office Support Services (IPOSS) pricing? (Select four.)
A. Type of server
B. Number of agent/supervisor licenses
C. Number of administrators
D. Level of service
E. Duration of service
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: B,C,D,E | Question 5 Answer: A,B,C,E |
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