Exam Name: Avaya Converged Platform Support Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Check Updated on: Sep 07, 2026
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- Total Questions: 58
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- Total Questions: 58
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- Total Questions: 58
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Certification objectives evolve, and your 76940X preparation should evolve with them. Throughout 2026, Actual4dump provides ongoing updates for Avaya Converged Platform Support, keeping the 58 practice questions relevant during your active study period.
Avaya 76940X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Converged Platform Support Exam |
| Exam Number: | 76940X |
| Certificate Validity Period: | Typically 2 years (subject to Avaya recertification policies) |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 56 |
| Exam Format: | Scenario-based questions, Multiple choice |
| Available Languages: | English |
| Related Certifications: | Avaya Converged Platform Integration Exam (75940X) Avaya Certified Support Specialist (ACSS) Solutions Platform |
| Exam Price: | Varies by region (typically charged by Pearson VUE / Avaya Learning Centre) |
| Passing Score: | Not publicly disclosed |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Exam delivered either online via Avaya Learning Center or onsite at Pearson VUE testing centers |
| Pre Condition: | Recommended to have foundational Avaya certification such as ACIS-7594 or equivalent experience |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 76940X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - Initial system setup
|
| Avaya Converged Platform Architecture | - Components of the Avaya Converged Platform
|
| Troubleshooting and Support Tools | - Problem identification and resolution
|
| Maintenance and Monitoring | - Routine platform maintenance
|
Frequently Asked Questions for the Avaya 76940X Exam
The 76940X exam, Avaya Converged Platform Support Exam, assesses whether a candidate can apply Avaya knowledge to the skills measured by this credential. It is associated with the Avaya-Certification certification. The certification is positioned at the Support Specialist (ACSS) level. Related credentials include Avaya Converged Platform Integration Exam (75940X), Avaya Certified Support Specialist (ACSS) Solutions Platform.
The 76940X exam includes 56 questions and allows 90 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4dump practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for Avaya Converged Platform Support is Not publicly disclosed, and the official exam fee is Varies by region (typically charged by Pearson VUE / Avaya Learning Centre). A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 58 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for Avaya Converged Platform Support is: Recommended to have foundational Avaya certification such as ACIS-7594 or equivalent experience Before registering, review the eligibility details on the official exam page to confirm the requirements.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the Avaya Converged Platform Support practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
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The published Avaya Converged Platform Support outline contains 4 major domains. The opening domains include:
- Avaya Converged Platform Architecture (official weight not provided)
- Troubleshooting and Support Tools (official weight not provided)
- Installation and Configuration (official weight not provided)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
Avaya Converged Platform Support Sample Questions:
Which functionality does Management Server Console (MSC) provide?
- A. MIB browser and MIB query tool which can be used to browse and query the MIB
- B. Common installation, upgrade and infrastructure maintenance tasks on the ACP 4200, and delivery of all the software and firmware binaries including main releases and patches for ACP 4200
- C. Layered dashboards for health monitoring, diagnostics, performance, analytics and reporting
- D. Discovery and visualization of all ACP 4200 components including routers, switches, Avaya Aura servers and applications, storage arrays, IP telephones, Avaya Session Border controllers, Media gateways and VM hosts.
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
A support engineer is tasked with upgrading a CPOD 2.1 system to ACP 4200 4.0.
Which statement about the upgrade process is true?
- A. Upgrading a CPOD 2.1 system to ACP 4200 4.0 is supported only if the Rack enclosure is replaced with a new 48 Inch Deep Model.
- B. Upgrading a CPOD 2.1 system to ACP 4200 4.0 is supported, but a direct upgrade path is only partially supported.
- C. Upgrading a CPOD 2.1 system to ACP 4200 4.0 is not supported.
- D. Upgrading a CPOD 2.1 system to ACP 4200 4.0 is supported, and a direct upgrade path is supported.
A support engineer is experiencing some difficulty correlating the error messages and logs from different systems in the ACP 4200.
What should the engineer do to fix this problem?
- A. The VSP switches have NTP servers built into them, and all other systems can use NTP to synchronize to them.
- B. Use the MSC NTP service tied to external NTP time servers to synchronize the time on all systems.
- C. Manually synchronize the time on all the ACP systems to a correct vCenter.
- D. Use the VMware integrated time server to supply time to all systems.
A customer requires additional Avaya Aura applications to be added to the ACP 4200. This has been reviewed and approved by Avaya's ACP Product Management team. It has been determined that a new computer server is required to meet the expanded resource requirement.
Which three parts of the Lifecycle Workbook need to be updated to provide for the new requirements? (Choose three.)
- A. QA Checklist
- B. Contact Info
- C. Serial Numbers
- D. ACP 4200 Solution RMU Elevation
- E. Network Data
Which key consideration is critical when upgrading an application in your ACP 4200 system?
- A. Ensuring that the application server is able to contact http://support.avaya.com
- B. Ensuring that you have the latest VSP software installed
- C. Validating the customer lifecycle workbook information and updating any undocumented changes that were made
- D. Checking the IP Template for the application information and updating it with any changes made to the application
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