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CompTIA JK0-702 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Hardware38%- Troubleshoot and repair hardware issues
  • 1. Identify peripheral and I/O faults
  • 2. Diagnose storage and motherboard problems
  • 3. Resolve power and overheating issues
- Install, configure and maintain PC components
  • 1. Adapter cards and cooling systems
  • 2. Motherboards and BIOS/CMOS
  • 3. Processors and memory
  • 4. Storage devices
  • 5. Power supplies
Topic 2: Operating Systems34%- Resolve common OS errors
  • 1. Software compatibility problems
  • 2. Boot and startup issues
  • 3. Blue screen and system lockups
- Install, configure and maintain Windows OS
  • 1. Driver and application management
  • 2. Windows 2000 / XP / Vista / 7
  • 3. File systems and directory structures
- Use command-line and system utilities
  • 1. File system and disk management
  • 2. System configuration tools
  • 3. Networking and troubleshooting commands
Topic 3: Security13%- Troubleshoot security issues
  • 1. Data encryption and protection
  • 2. Physical and software security
  • 3. Unauthorized access prevention
- Implement security measures
  • 1. NTFS vs share permissions
  • 2. User and group permissions
  • 3. Antivirus and anti-malware tools
Topic 4: Networking15%- SOHO network installation and configuration
  • 1. Wired and wireless connectivity
  • 2. IP addressing and DHCP
  • 3. Router, switch and access point setup
- Network troubleshooting
  • 1. Wired and wireless connection issues
  • 2. Shared resource access problems
  • 3. Firewall and port configuration

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