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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is the primary reason you make more profit by attaching accessories to HP printer and MFP sales?

A) The margin on accessories is often much larger than on the core product.
B) Attaching accessories increases transaction time with a customer and increases opportunity to cross-sell.
C) When customers use accessories, they use the product more which results in their buying more supplies.
D) The accessories can be ordered from the web, so you do not have to spend time on it.

2. What percentage of the HP imaging system is contained in the HP LaserJet print cartridge?

A) approximately 50%
B) approximately 100%
C) approximately 10%
D) approximately 70%

3. With which products does HP provide scan-to-email functionality? (Select two.)

A) mono and color LaserJet MFPs and selected AIOs
B) HP Digital Senders
C) single-function monochrome HP LaserJet printers
D) HP PhotoSmart printers
E) HP Color LaserJet printers

4. What is a key value proposition for replacing aging HP imaging and printing devices?

A) to improve document quality and effectiveness
B) to use less paper
C) to create more internal documents
D) to reduce employee headcount

5. What can HP Digital Sending be used to reduce?

A) use of barcode readers for packaging
B) number of email messages sent
C) costs related to document delivery via a courier service
D) labeling requirements for documents

Solutions: