Exam Name: IBM New Workloads Sales V2
Certification Provider: IBM
Corresponding Certification: IBM Systems: Storage Systems
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Updated: Sep 08, 2026
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IBM C1000-020 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM New Workloads Sales V2 |
| Exam Number: | C1000-020 |
| Real Exam Qty: | 60 |
| Related Certifications: | IBM Sales Specialist certifications IBM Cloud certification track |
| Exam Format: | Scenario-based questions, Multiple choice |
| Available Languages: | English |
| Recommended Training: | IBM SkillsBuild / IBM Training |
| Exam Registration: | IBM Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | No formal prerequisite required, but familiarity with IBM Cloud and enterprise IT sales is recommended. |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
IBM C1000-020 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Storage & Data Solutions | - IBM storage portfolio overview
|
| Topic 2: Solution Positioning & Sales Strategy | - Value-based selling
|
| Topic 3: IBM Hybrid Cloud & Multicloud Solutions | - IBM Cloud architecture concepts
|
| Topic 4: IBM New Workloads Sales Fundamentals | - Understanding client requirements
|
FAQs for IBM New Workloads Sales V2 Candidates
The C1000-020 exam leads to the IBM New Workloads Sales certification from IBM. It is positioned at the Professional level. The exam validates the knowledge and skills expected of candidates preparing for IBM New Workloads Sales V2.
Related certifications include:
- IBM Cloud certification track
- IBM Sales Specialist certifications
No formal prerequisite required, but familiarity with IBM Cloud and enterprise IT sales is recommended.
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
You can register through the official channels listed below:
The available exam delivery method is Online proctored exam or authorized testing center.
The official training options include:
After reviewing the recommended training, reinforce what you learned with Actual4dump's 60 practice questions for C1000-020.
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If you purchase the corresponding C1000-020 preparation material and do not pass that exam within 60 days of purchase, you may apply for a full refund under the 100% Money Back Guarantee. The request requires a scanned exam enrollment slip and the official Score Report PDF, submitted within two days after the exam. Eligible requests are processed within seven days.
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The current C1000-020 outline is organized into 4 top-level domains. The first listed areas include:
- IBM New Workloads Sales Fundamentals
- IBM Storage & Data Solutions
- IBM Hybrid Cloud & Multicloud Solutions
Review the Exam Topics section above for the complete outline and any nested subtopics.
IBM New Workloads Sales V2 Sample Questions:
Question 1
Which product should a sales specialist recommend to a customer looking for a vSphere plug-in that allows provisioning storage for their IBM Storage?
A. IBM Spectrum Scale
B. IBM Spectrum Accelerate
C. IBM Spectrum Insights
D. IBM Spectrum Connect
Question 2
A customer is spending considerable effort managing its mixed-vendor storage environment. Storage issues include lack of data migration, inability to analyze storage environment or mitigate hot spots and bottlenecks, and no consistent data protection capabilities.
Which IBM storage solution should the sale specialist recommend to enhance the existing environment?
A. IBM Spectrum Accelerate
B. IBM Virtual Storage Center
C. IBM Spectrum Control
D. IBM Spectrum Virtualize
Question 3
Why would a client ask for an ROI calculation for a proposed IBM storage solution?
A. To measure the financial benefit of an investment over a given period
B. To determine how a lease is a better option than a purchase
C. To measure the time until an investment id depreciated
D. To measure the overall OPEX and CAPEX
Question 4
A customer who has just purchased an IBM FlashSystem A9000 wants to have IBM assistance with implementation and initial training.
Which IBM group should the sales specialist approach?
A. IBM A9000 Development
B. IBM Technical Advisors
C. IBM SSRs
D. IBM Lab Services
Question 5
Which key metric drives a customer's disaster recovery strategy?
A. Hyperswap
B. RTO
C. rPerf
D. TCA
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: B |
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