Exam Name: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3
Certification Provider: IBM
Corresponding Certification: IBM Certified Solution Advisor
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Updated: Oct 10, 2026
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IBM C2010-591 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 |
| Exam Number: | C2010-591 |
| Certificate Validity Period: | Indefinite |
| Passing Score: | 66% - 74% |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 43 - 63 |
| Exam Price: | Approx. $200 USD (varies by region) |
| Related Certifications: | IBM Certified Deployment Professional - Tivoli Service Delivery IBM Certified Specialist - Tivoli Process Automation |
| Available Languages: | Japanese, English |
| Recommended Training: | IBM Training: Fundamentals of Tivoli Service Delivery IBM Knowledge Center - Tivoli V3 Documentation |
| Exam Registration: | Pearson VUE IBM Exam Registration IBM Official Certification Page |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | In-person at Pearson VUE test centers / Online proctored |
| Pre Condition: | No formal prerequisites; recommended: 6+ months hands-on experience with IBM Tivoli Service Delivery and Process Automation products |
| Official Syllabus URL: | https://www.ibm.com/training/certification/c2010-591 |
IBM C2010-591 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Plan Implementation and Integration | 18% | - Identify integration points with existing systems - Outline installation and configuration steps - Address security and access control requirements |
| Support and Troubleshooting Fundamentals | 16% | - Understand logging and monitoring tools - Outline maintenance and upgrade procedures - Identify common issues and resolution paths |
| Understand Customer Requirements and Business Context | 20% | - Identify stakeholders and use cases - Gather business and technical requirements - Map requirements to solution capabilities |
| Define Key IT Service and Asset Management Products | 22% | - Identify IBM Tivoli Service Delivery portfolio components - Understand ITIL alignment with IBM solutions - Describe integration capabilities between Tivoli products |
| Create and Justify Solution Design Recommendations | 24% | - Define scalability and performance considerations - Recommend product licensing and deployment models - Design high-level architecture |
IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Questions, Answered Carefully
Per the latest exam information, the C2010-591 exam presents 43 - 63 questions in 60 minutes minutes. Knowing the format precisely removes one major source of exam-day anxiety.
By replacing uncertainty with evidence at every step. Anxious about quality? The free demo is drawn from the real C2010-591 bank, so you get a genuine preview before paying. Anxious about difficulty? Every answer is expert-verified, compiled conscientiously by our top specialists across the IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 objectives. Anxious about fit? Three versions — PDF, PC engine, and online engine — let you choose whichever suits your habits. And we are never self-satisfied: quality and service keep improving, release after release.
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IBM recommends the following official training resources:
- IBM Training: Fundamentals of Tivoli Service Delivery
- IBM Knowledge Center - Tivoli V3 Documentation
Choose a course that matches your starting point, then reinforce it with steady question practice.
The IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 blueprint covers these core domains:
- Define Key IT Service and Asset Management Products (22%)
- Plan Implementation and Integration (18%)
- Create and Justify Solution Design Recommendations (24%)
The official outline lists further domains, all covered in our question bank.
IBM publishes these prerequisites for the IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3: No formal prerequisites; recommended: 6+ months hands-on experience with IBM Tivoli Service Delivery and Process Automation products.
Check the authoritative wording on the official certification page before registering.
At present, passing the C2010-591 exam requires 66% - 74%, and the registration fee is Approx. $200 USD (varies by region). Both are set by IBM and can change — confirm them on the official site when you book.
Use the official registration channels below:
Select a test center or online session, and secure your date early for the best availability.
Written, clear, and honored. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. If you prefer, exchange your product for two others of equal value at no charge.
IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?
- A. Custom Server Templates for TADDM
- B. Custom Server Extensions for TADDM
- C. IBM Tivoli Integration Composer
- D. Migration Manager
Correct Answer: C 🗳️
What are three types of changes in the Changes application? (Choose three.)
- A. Scheduled Change
- B. Emergency Change
- C. Planned Change
- D. Critical Change
- E. Normal Change
- F. Standard Change
Correct Answer: B,E,F 🗳️
A customer is using IBM SmartCloud Control Desk to automate incident, problem, and change management processes. The solution currently supports 15,000 end users but the customer acquired and integrated a company with an additional 5,000 end users. What does the customer need to do to cover the new end users?
- A. Buy an IBM SmartCloud Control Desk for Internal Service Provider license
- B. Define the new users in the existing IBM SmartCloud Control Desk
- C. Build a separate instance of IBM SmartCloud Control Desk
- D. Buy an additional 5,000 end user licenses
Correct Answer: B 🗳️
Which option will help a customer reduce the amount of time they currently spend in evaluating configuration item relationships with each change?
- A. Impact Assessment; part of IBM SmartCloud Control Desk
- B. Impact Assessment, part of IBM Tivoli Application Dependency Discovery Manager
- C. Impact Analysis; part of IBM Tivoli Application Dependency Discovery Manager
- D. Impact Analysis; part of IBM SmartCloud Control Desk
Correct Answer: D 🗳️
A customer is planning to implement IBM SmartCloud Control Desk to automate incident and problem management processes. The solution will be offered as a service to external customers and they want to negotiate individual terms, conditions, and service prices with each company as well as provide monthly billing. What does the customer have to purchase in order to implement this solution?
- A. IBM SmartCloud Control Desk for Internal Service Providers licenses
- B. IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Internal Service Providers licenses
- C. IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Managed Service Providers licenses
- D. IBM SmartCloud Control Desk for Managed Service Providers licenses
Correct Answer: C 🗳️
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