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IBM Case Manager V5.1 Sample Questions:

1. What can IBM Content Analytics be used for? (Choose two.)

A) Research trends in words and phrases that occur frequently across cases.
B) Report on cases and tasks that are currently active.
C) Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.
D) Get data on the average time to complete business tasks during a specific time interval.
E) Discover unexpected correlations between words and phrases.

2. What is the web-based Content Analytics application that helps with rapid insights detection?

A) Text Miner application
B) Cognos RTM
C) Case Management Administration Client
D) Case Manager Client

3. During the requirements phase, there are tasks that need to be added to the case at the discretion of the knowledge worker but not seen until started. Which task type is used for this purpose?

A) Required
B) Optional
C) System
D) User Created

4. Before a case property can be exposed to the Case Analyzer, what Content Engine events must be audited?

A) Change State Event, File Event, Update Event
B) Change State Event, Creation Event, Delete Event
C) Creation Event, Deletion Event, Update Event
D) Creation Event, Deletion Event, Checkin Event

5. A solution designer would like to use a FileNet eform to add a case in ICM. The form template has already been created in the eforms designer. Which step(s) need to be performed to make this form available to add a case?

A) Check in the form template of type ITXFormTemplate class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
B) Check in the form template of type ITXFormTemplate class using WorkplaceXT.
C) Check in the form template of type Document class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
D) Check in the form template of type Document class using WorkplaceXT.

Solutions: