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IBM Retail Store Solutions Sales Professional mastery test Sample Questions:

1. In which segment do retailers focus on a narrow market or niche?

A) Food Service and Hospitality
B) General Merchandise
C) Specialty
D) Chain Drug/Grocery

2. Which retail segment provides a high level of service in an area of typically less than 8,000
square feet?

A) Food Service and Hospitality
B) General Merchandise
C) Specialty Retail
D) Chain Drug/Grocery

3. Hotels are a part of which industry segment?

A) Food Service and Hospitality
B) General Merchandise
C) Specialty Retail
D) Chain Drug/Grocery

4. What does TGCS divide its retail sales force into to better serve its worldwide retail customers?

A) Territories
B) Divisions
C) Sectors
D) Geographies

5. Which retail segment includes warehouse clubs and supercenters?

A) Food Service and Hospitality
B) General Merchandise
C) Specialty Retail
D) Chain Drug/Grocery

Solutions: