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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What new area of focus should customers concentrate on with today's increasingly instrumented and interconnected world?

A) Re-engineer corporate structures
B) Smarter business decisions
C) Deliver new systems
D) Store more data

2. What is one of the key strategies that companies should be looking at to build a social business agenda?

A) Align your strategy for maximum profit
B) Gain social trust
C) Networkyour entireinfrastructure with bi-directional, unfettered Internet access
D) Engage your IT manager as the leader of your social business agenda

3. What is the second step in Social Business AGENDA?

A) Globalization
B) Gain social trust
C) Growth markets
D) Give competitive pricing

4. Which capability, that was first developed by Lotus Quickr and is shared by IBM Connections, allows for easy integration into other products like Lotus Notes clients?

A) Fileshare
B) HTML
C) Attachments
D) Connectors

5. What are the five IT areas that are listed as transformational technologies in IT?

A) Vacuum tube, Transistor, RAM, vRAM, Quantum Effect
B) Fortran, COBOL, Basic, C++, Java
C) Hardware, Database, Software, Web 2.0, XML
D) Mainframe, Departmental, PCs, Internet, Social

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