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Microsoft 074-338 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Lync 2013 Depth Support Engineer |
| Exam Number: | 74-338 |
| Exam Duration: | 100-120 |
| Real Exam Qty: | 45-60 |
| Exam Format: | Multiple choice, Scenario-based, Multiple response |
| Exam Price: | $150 USD |
| Available Languages: | Chinese (Simplified), Japanese, English |
| Related Certifications: | Microsoft Lync Server 2013 MCSE: Unified Communications |
| Passing Score: | 700 (scale 0-1000) |
| Certificate Validity Period: | Retired; previously valid for 3 years |
| Recommended Training: | Microsoft Official Course 20338: Lync Server 2013 Depth Support |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored online or at Pearson VUE test centers |
| Pre Condition: | Recommended: Exam 70-334 (Core Solutions of Microsoft Lync Server 2013), Exam 70-335 (Enterprise Voice & Online Services with Microsoft Lync Server 2013), and 2+ years of Lync Server support experience |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions//dn245118(v=technet.10) |
Microsoft 074-338 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshoot Enterprise Voice | 30% | - Call routing and dial plans - Media quality and codec issues - Call Admission Control (CAC) and QoS - Mediation Server and gateway connectivity - Response Group and Call Park service |
| Troubleshoot Conferencing and Collaboration | 25% | - Meeting join and connectivity - Application sharing and Office Web Apps integration - Audio/video quality and media flow - Dial-in conferencing access |
| Troubleshoot Infrastructure and Core Components | 25% | - Central Logging Service and monitoring tools - Topology and configuration issues - Certificates, DNS, and authentication - Front End, Back End, and Edge Server problems |
| Troubleshoot IM and Presence | 20% | - Sign-in and registration failures - Persistent Chat problems - IM delivery and federation issues - Presence status inconsistencies |
Frequently Asked Questions About Microsoft Lync 2013 Depth Support Engineer
If you are purchasing for a company, take all three versions of Microsoft Lync 2013 Depth Support Engineer, since different employees study differently. If you are buying for yourself, pick the single version that matches your habits: the PDF for printing and writing on paper, the PC test engine for simulation tests with scored feedback, or the APP online engine for cross-platform use with offline support.
074-338 requires 700 (scale 0-1000) to pass, and the official exam fee is $150 USD. Remember that a retake means paying that fee again, which is why focused preparation matters.
The 074-338 exam contains 45-60 questions within 100-120 minutes. Rehearsing under the same limit on the Actual4dump engine builds calm, automatic pacing.
IT certification exams are not cheap, and failing usually means paying the full fee a second time plus losing the hours you already invested. Serious preparation with Microsoft Lync 2013 Depth Support Engineer exists precisely to prevent that double cost: study the 114 verified questions well, and you give yourself a strong, realistic chance of passing the 074-338 exam the first time.
Pearson VUE Registration: register for 074-338
The package includes 114 practice questions for the 074-338 exam, all with verified answers, in PDF, PC test engine, and APP online engine versions.
Recommended: Exam 70-334 (Core Solutions of Microsoft Lync Server 2013), Exam 70-335 (Enterprise Voice & Online Services with Microsoft Lync Server 2013), and 2+ years of Lync Server support experience
- Troubleshoot Infrastructure and Core Components (25%)
- Troubleshoot IM and Presence (20%)
- Troubleshoot Conferencing and Collaboration (25%)
Spend your hours where the weights are highest.
Microsoft Official Course 20338: Lync Server 2013 Depth Support: Visit official page
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
You administer Microsoft Lync Server 2013 clients and servers in your customer's
network. All client computers run Windows 8 Enterprise and Microsoft Lync 2013.
The computers are members of an Active Directory Domain Services (AD DS)
domain named contoso.com. A user installs the Lync Windows Store App on his
computer. He reports that he is unable to sign in to the Lync Windows Store App.
The same user can successfully sign in by using Lync 2013. You need to diagnose
the reason for the failure. What should you do?
- A. Run nslookup against an external DNS server.
- B. Flush the DNS cache on the client computer.
- C. Run nslookup against the internal DNS server.
- D. Open a Telnet session to the Lync server.
Correct Answer: C 🗳️
You support a customer whose network environment includes Microsoft Lync Server 2013 servers. All of the company servers are located in the company datacenter. All users have Lync
2013 installed on their local computers. You deploy a virtual desktop infrastructure (VDI) environment to a pilot group of users. You install the Lync VDI plug-in and plug Lync compatible devices to the users' computers. Users report that Lync 2013 fails intermittently when pairing with the Lync VDI plug-in. You need to ensure reliable access to Lync 2013 for this pilot group of users. What should you do?
- A. Configure the remote desktop client settings so that audio plays on the local computer and remote recording is disabled.
- B. Set EnableMediaRedirection to $FALSE for all VDI users.
- C. Uninstall Lync 2013 from the local users' computers.
- D. Run Windows 7 Service Pack 1 or higher on the local computers.
Correct Answer: C 🗳️
DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. The main office is located in New York and the datacenter is located in Seattle. All users in the New York office are using virtual desktops running on servers that are located in the Seattle datacenter. You enable and configure the Enhanced 9-1-1 (E9-1-1) emergency notification feature for the main office users. Users report that the Lync client always displays Seattle as their location. You need to ensure that Lync clients for users in the main office display their location accurately. Which four steps should you perform in sequence? (To answer, move the appropriate four actions from the list of actions to the answer area and arrange them in the correct order.)
Correct Answer:

Explanation:
Box 1: Remove the Seattle network location from the location database.
Box 2: Update the location database with port information.
Box 3: Validate the new locations
Box 4: Publish the location database. Note:
*To enable clients to automatically detect their location within a network, you first need to configure the location database. If you do not configure a location database, and Location Required in the location policy is set to Yes or Disclaimer, the user will be prompted to manually enter a location. To configure the location database, you will perform the following tasks:
*To automatically locate clients within a network, you first need to populate the location database with a network wiremap, which maps network elements to civic (that is, street) addresses. You can use subnets, wireless access points, switches, and ports to define the wiremap. You can add addresses to the location database individually, or in bulk by using a CSV file that contains the column formats described in the following table. Reference: Configure the Location Database
You support a customer whose network environment includes Microsoft Lync 2013 deployed in a datacenter that has two pools, named PoolA and PoolB. Both PoolA and PoolB have Microsoft Lync Server 2013 installed. You use the Lync Management Shell for all administrative actions. You run the Invoke-CsPoolFailover
PowerShell cmdlet and you receive the following message: Invoke-CsPoolFailOver: This Front-end pool "poolA.contoso.com" is specified in topology as the next hop for the Edge server. Failing over this pool may cause External access/Federation/Split- domain/XMPP features to stop working. Please use Topology Builder to change the Edge internal next hop setting to point to a different Front-end pool, before you proceed. You need to fail over PoolA only. What should you do?
- A. Run the Set-CsEdgeServer PowerShell cmdlet.
- B. Run the Set- CsAVEdgeConfiguration cmdlet
- C. Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
- D. Run the Set-CsAccessEdgeConfiguration cmdlet.
Correct Answer: A 🗳️
You support a customer whose Microsoft Lync Server 2013 environment includes:
-A single Standard Edition server,
-A single consolidated Edge server, and
-A single Forefront Threat Management Gateway 2010 server that is acting as an
HTTP(S) reverse proxy.
A user reports that his attempts to join an online meeting by clicking the Join
Online Meeting link are unsuccessful. Your need to troubleshoot the Join Online
Meeting functionality from this workstation without using the installed Lync 2013
client. You need to achieve this goal by using the least amount of administrative
effort. What should you do?
- A. Open the Lync Options menu and set the Logging in Lync option to Full.
- B. Open the Lync Options menu and select Join meeting audio from: Lync.
- C. Open Internet Explorer, type the URL of the online meeting into the Address bar, and then append ?sl=l to the URL.
- D. Uninstall the Lync 2013 client, open Internet Explorer, and then enter the URL of the online meeting into the Address bar.
Correct Answer: C 🗳️
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