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Microsoft OEM Reseller Sample Questions:

1. You work for an OEM reseller.
A customer enrolls in the Open Value Company-wide licensing program.
The customer requires access to the Windows 7 installation media.
You need to tell the customer which party is responsible for providing a physical copy of the installation media.
Who should you tell the customer to contact?

A) the OEM manufacturer
B) the Volume Licensing Service Center (VLSC)
C) the OEM reseller
D) Microsoft Support

2. A customer has an Active Directory domain. The domain contains two servers that run Windows
Server 2008 R2 Standard and 20 client computers that run Windows 7 Professional. The customer is
currently in compliance with Microsoft licensing requirements.
The customer purchases a new server that runs Windows Server 2008 R2 Standard. The customer plans
to deploy RemoteApp programs to the 20 existing client computers.
You need to recommend which Client Access Licenses (CALs) the customer must purchase for the planned deployment.
The solution must minimize costs.
What should you recommend?

A) twenty Remote Desktop Services Client Access Licenses (RDS CALs)
B) twenty Enterprise CALs
C) twenty Windows Virtual Desktop Access (Windows VDA) CALs
D) twenty Windows Server CALs

3. Your company sells a customer two desktops computers. Both of the computers have Windows 7
Professional preinstalled. One of the computers also has Microsoft Office Home and Business 2010 preinstalled.
The customer contacts you 60 days after the sale requesting to install Office Home and Business 2010 on
the computer that was shipped without Office 2010 installed.
You need to provide a solution to license Office 2010 on the computer. The solution must minimize costs.
What should you do?

A) Instruct the customer to contact Microsoft for an additional Office Home and Business 2010 product key.
B) Sell the customer an OEM license of Office Home and Business 2010.
C) Instruct the customer to use the product key that came with the other computer.
D) Sell the customer a Full Packaged Product (FPP) license of Office Home and Business 2010.

4. A customer purchased a Full Packaged Product (FPP) version of Windows 7 Home Premium at a retail
store six months ago.
The customer requires technical support to restore the operating system to its default settings.
You need to tell the customer which party is responsible for providing technical support.
Who should you tell the customer to contact?

A) Microsoft Services
B) the hardware manufacturer of the client computer
C) the retail store where the client computer was purchased
D) Microsoft Support

5. A customer has only 60 client computers. The client computers are licensed for an OEM version of
Windows Vista Business.
The customer plans to upgrade all of the client computers to Windows 7.
The customer wants to pay for the Windows 7 licenses during the next three years. The customer also
wants to minimize licensing costs.
Which licensing program should you recommend?

A) Open Business
B) Full Packaged Product (FPP)
C) OEM
D) Open Value Company-wide

Solutions: