Exam Name: Retail Management system Store Operations
Certification Provider: Microsoft
Corresponding Certification: Microsoft Business Solutions
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Instant Download Microsoft : MB5-199
Check Updated on: Oct 25, 2026
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Microsoft MB5-199 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Retail Management System Store Operations |
| Exam Number: | MB5-199 |
| Exam Price: | $125–$150 USD |
| Exam Format: | Multiple Response, Multiple Choice |
| Related Certifications: | Microsoft Business Solutions Retail |
| Real Exam Qty: | 40–60 |
| Certificate Validity Period: | Retired / No longer valid |
| Available Languages: | English |
| Passing Score: | 700/1000 |
| Exam Duration: | 90–120 |
| Recommended Training: | Microsoft RMS Official Documentation |
| Exam Registration: | Registration (Retired) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite at Pearson VUE / Prometric centers; retired since 2012 |
| Pre Condition: | No formal prerequisites; recommended experience with Microsoft RMS |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions/mbs/mb5-199 |
Microsoft MB5-199 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Daily Operations and Reporting | 20% | - Generate operational and financial reports - Troubleshoot common operational issues - Open/close shift and day-end procedures |
| Database and Inventory Management | 30% | - Set up suppliers, purchase orders, and receiving - Manage inventory counts, transfers, and adjustments - Create and maintain items, categories, and prices |
| Installation and Configuration | 25% | - Configure database connections and security - Set up hardware peripherals (POS, printer, scanner) - Install Store Operations and Server components |
| Sales and Transaction Processing | 25% | - Process sales, returns, exchanges, and discounts - Manage customer accounts and loyalty programs - Handle payments, refunds, and tender types |
MB5-199 Exam Details, Version Policy and Customer Perks
- Daily Operations and Reporting (20%)
- Sales and Transaction Processing (25%)
- Installation and Configuration (25%)
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