Exam Name: Oracle CX Social 2021 Certified Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Certification
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Updated: Sep 02, 2026
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Oracle 1z0-1036-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle CX Social 2021 Certified Implementation Essentials |
| Exam Number: | 1z0-1036-21 |
| Passing Score: | 68% |
| Real Exam Qty: | 55 |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Exam Price: | USD 245 |
| Exam Duration: | 90 minutes |
| Recommended Training: | Oracle CX Social Learning Path |
| Exam Registration: | Oracle University Certification Pearson VUE Oracle Registration |
| Exam Way: | Online proctored (OnVUE) or onsite at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; hands-on experience implementing Oracle CX Social solutions is strongly recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-certification |
Oracle 1z0-1036-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integrations and Extensions | 15% | - API usage and configuration - Connect with third-party platforms - Integrate with other Oracle CX products |
| Topic 2: CX Social Configuration and Setup | 20% | - System settings and administration - User and role management - Guided configuration process |
| Topic 3: Listen and Analyze | 25% | - Set up social media channels - Create and configure monitoring topics - Analyze social data and sentiment |
| Topic 4: Insights and Reporting | 15% | - Export and share analytics - Track key performance metrics - Customize dashboards and reports |
| Topic 5: Engage and Publish | 25% | - Create and schedule social content - Approval workflows for publishing - Manage social interactions and responses |
FAQs for Oracle CX Social 2021 Certified Implementation Essentials Candidates
The 1z0-1036-21 exam leads to the Oracle CX Social 2021 Certified Implementation Specialist certification from Oracle. It is positioned at the Implementation Essentials level. The exam validates the knowledge and skills expected of candidates preparing for Oracle CX Social 2021 Certified Implementation Essentials.
The 1z0-1036-21 exam includes 55 questions and allows 90 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for 1z0-1036-21 is 68%, and the official exam fee is USD 245. Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
No mandatory prerequisites; hands-on experience implementing Oracle CX Social solutions is strongly recommended
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
You can register through the official channels listed below:
The available exam delivery method is Online proctored (OnVUE) or onsite at Pearson VUE authorized test centers.
The official training options include:
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The current 1z0-1036-21 outline is organized into 5 top-level domains. The first listed areas include:
- Listen and Analyze (25%)
- CX Social Configuration and Setup (20%)
- Integrations and Extensions (15%)
Review the Exam Topics section above for the complete outline and any nested subtopics.
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