Exam Name: Oracle Engagement Cloud 2019 Implementations Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Engagement Cloud Service
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- Total Questions: 76
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Oracle 1Z1-1064 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Engagement Cloud 2019 Implementation Essentials |
| Exam Number: | 1Z0-1064 |
| Exam Duration: | 120 minutes |
| Related Certifications: | Oracle Engagement Cloud Certified Implementation Specialist |
| Certificate Validity Period: | Oracle version-based certification (until credential retirement) |
| Real Exam Qty: | 70 |
| Passing Score: | 64% |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Exam Price: | USD 245 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or test center delivery through Oracle's authorized testing provider. |
| Pre Condition: | No mandatory prerequisite. Oracle recommends experience with Oracle Engagement Cloud implementation projects. |
| Official Syllabus URL: | https://education.oracle.com/oracle-engagement-cloud-2019-implementation-essentials/pexam_1Z0-1064 |
Oracle 1Z1-1064 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Users, Security and Resource Management | 18% | - Security Configuration
|
| Sales Configuration | 22% | - Sales Objects Setup
|
| Reporting and Analytics | 10% | - Analytics and Reporting
|
| Application Composer and Customization | 20% | - Customization Framework
|
| Business Processes and Automation | 15% | - Automation Features
|
| Sales Foundation | 15% | - Sales Cloud Overview
|
Frequently Asked Questions for the Oracle 1Z1-1064 Exam
The 1Z1-1064 exam, Oracle Engagement Cloud 2019 Implementations Essentials, assesses whether a candidate can apply Oracle knowledge to the skills measured by this credential. It is associated with the Oracle Engagement Cloud Service certification. The certification is positioned at the Implementation Specialist level. Related credentials include Oracle Engagement Cloud Certified Implementation Specialist.
The 1Z1-1064 exam includes 70 questions and allows 120 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4dump practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for Oracle Engagement Cloud 2019 Implementations Essentials is 64%, and the official exam fee is USD 245. A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 76 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for Oracle Engagement Cloud 2019 Implementations Essentials is: No mandatory prerequisite. Oracle recommends experience with Oracle Engagement Cloud implementation projects. Before registering, review the eligibility details on the official exam page to confirm the requirements.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the Oracle Engagement Cloud 2019 Implementations Essentials practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
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The published Oracle Engagement Cloud 2019 Implementations Essentials outline contains 6 major domains. The opening domains include:
- Users, Security and Resource Management (18%)
- Sales Configuration (22%)
- Application Composer and Customization (20%)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
Oracle Engagement Cloud 2019 Implementations Essentials Sample Questions:
Your customer has informed you about a possible error in the screen pop-up when receiving a call. The problem is that the edit contact screen pop is shown whenever a call is received but most of the time the calls are regarding open Service Requests. As a result, agents have to navigate to that page, losing time and being ineffective.
What is causing the problem?
- A. A configuration in the pages tab of the screen pop is missing, the URL to the page to be displayed has not been provisioned. The URL is empty so the system shows the contact edit page.
- B. Screen pops are not configurable. When a call arrives, the system automatically opens the page of the object in question, these cases being the contact page.
- C. Rules do not follow an order. When a call is received, the "edit contact" screen pop appears because it is the default rule that has been selected, regardless of the service request number or other tokens received.
- D. Rules follow a priority order. When the system finds a contact token it automatically opens the "edit contact" page, because that rule has been configured before the Service request rule, regardless if a service Request token is also available.
Which two statements are true regarding the Audit History tab of a Service Request?
- A. It is searchable by date range, username, event type, event severity, and event duration.
- B. It allows users to save searches for later reuse.
- C. It is exportable to Excel.
- D. It is available only to authorized administrators.
- E. It is enabled by default.
You are at the beginning of an Engagement Cloud implementation project and your team is not able to find some of the email setup tasks.
Which is the main reason for this issue?
- A. The environment was not provisioned correctly and the service module is missing.
- B. The team members have not established the e-mail feature on the Offerings page.
- C. There are no specific e-mail tasks available.
- D. The team members don't have the Email Administrator Role provisioned.
You have just created a new Digital Customer Service (DCS) application and now you need to add a user-registration option.
Which three steps should you perform to configure user self-registration in your DCS application?
- A. Enable the self-registration steps in the "Manage Digital Customer Service Registration Profile Options" task.
- B. Disable the anonymous access option in your DCS application.
- C. Configure the self-registrations to restrict registration to only existing Contacts.
- D. Configure your self-registrations so that they are automatically approved.
Which two steps are needed to create a new business object in Digital Customer Service?
- A. Assign object access roles to an administrative user.
- B. Map a Visual Builder Cloud Service business object to the object API.
- C. Assign the new business object to a page.
- D. Assign the new business object to a new component.
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