Exam Name: Oracle Field Service Cloud Service 2020 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Certification
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Retaking 1Z0-1003-20 can add unnecessary cost and delay to your certification schedule. Preparing with 135 practice questions from Actual4dump helps you evaluate your readiness for Oracle Field Service Cloud Service 2020 Implementation Essentials before you commit to another exam date.
Oracle 1Z0-1003-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-1003-20 |
| Passing Score: | 68% |
| Real Exam Qty: | 60 |
| Available Languages: | English, Japanese |
| Exam Price: | USD 245 |
| Certificate Validity Period: | Cloud certification policy; no fixed expiration |
| Exam Format: | Scenario-Based Questions, Multiple Choice |
| Exam Duration: | 120 minutes |
| Related Certifications: | Oracle Field Service Cloud Service 2019 Certified Implementation Specialist Oracle Field Service 2021/2022/2023/2024/2025 Certified Implementation Professional |
| Recommended Training: | Oracle Field Service Cloud Implementation Training |
| Exam Registration: | Pearson VUE Oracle University |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; hands-on implementation experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-field-service-cloud-service-2020-implementation-essentials/pexam_1Z0-1003-20 |
Oracle 1Z0-1003-20 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration and APIs | 14% | - Describe Plugin Framework and Data Exchange - Explain Inbound and Outbound Integration Channels - Create Core REST API requests |
| Work Skills and Work Zones | 12% | - Configure Work Skill and associated Conditions - Describe Work Zones concepts - Describe Work Skills and Work Skill Conditions |
| Inventory and Capacity Management | 10% | - Configure Quota Management for Capacity Areas - Describe Inventory Types, consumption and management - Explain Duration and Travel Statistics parameters |
| Users, User Types and Mobility | 10% | - Describe Collaboration features and usage - Configure User Types and roles - Understand Mobility Framework capabilities |
| Business Rules and Routing | 13% | - Describe routing reoptimization concepts - Configure Service Requests and Message Scenarios - Configure Business Rules settings |
| Fields, Custom Properties and Display Settings | 12% | - Configure OFSC Core Application display settings - Describe native system fields and custom property types - Create and configure custom properties |
| Resources and Resource Types | 15% | - Configure resources and resource types - Configure resource calendars - Configure resources for Routing - Describe resource and resource type settings |
| Activity Types and Scheduling | 14% | - Describe Time Slots, Service Windows, SLAs, Delivery Windows - Explain Run Schedule, Assignment Parameters and filtering - Configure Activity Types and their features |
Common Questions About Oracle Field Service Cloud Service 2020 Implementation Essentials
The 1Z0-1003-20 exam, Oracle Field Service Cloud Service 2020 Implementation Essentials, assesses whether a candidate can apply Oracle knowledge to the skills measured by this credential. It is associated with the Oracle Field Service Cloud Service 2020 Certified Implementation Specialist certification. The certification is positioned at the Specialist level. Related credentials include Oracle Field Service Cloud Service 2019 Certified Implementation Specialist, Oracle Field Service 2021/2022/2023/2024/2025 Certified Implementation Professional.
The 1Z0-1003-20 exam includes 60 questions and allows 120 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4dump practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for Oracle Field Service Cloud Service 2020 Implementation Essentials is 68%, and the official exam fee is USD 245. A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 135 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for Oracle Field Service Cloud Service 2020 Implementation Essentials is: No mandatory prerequisites; hands-on implementation experience recommended Before registering, review the eligibility details on the official exam page to confirm the requirements.
You can register for Oracle Field Service Cloud Service 2020 Implementation Essentials through the following channels:
The available exam delivery format is Online proctored or at Pearson VUE test centers.
The following official training resources are recommended for Oracle Field Service Cloud Service 2020 Implementation Essentials:
After reviewing these training options, you can reinforce each topic with 135 practice questions from Actual4dump.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the Oracle Field Service Cloud Service 2020 Implementation Essentials practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
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The published Oracle Field Service Cloud Service 2020 Implementation Essentials outline contains 8 major domains. The opening domains include:
- Users, User Types and Mobility (10%)
- Work Skills and Work Zones (12%)
- Fields, Custom Properties and Display Settings (12%)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
Oracle Field Service Cloud Service 2020 Implementation Essentials Sample Questions:
Question 1
Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified.
Which step must you take to solve this issue?
A. Go to Configuration and add a new Capacity Category.
B. Go to Configuration > Display and modify the "Quota Settings".
C. Go to Configuration > Business Rules and modify the Capacity intervals.
D. Go to Configuration > Capacity Categories and add or edit time slots.
Question 2
A customer's 'Senior Administrator' user is responsible for periodically auditing the configuration changes that are made to their Oracle Field Service Cloud (OFSC) instance.
Which option fulfills that requirement?
A. Create a subscription via the Core REST API to include all 'configurationChangesMade' events.
B. Ensure that the Senior Administrator's assigned User Type has access to the Configuration History report within Core Manage.
C. Create a subscription via the Core REST API to include all 'configurationUpdated' events.
D. Ensure that the Senior Administrator's assigned User Type has access to the appropriate Configuration screen icons.
Question 3
A company has a policy that all their technicians will start their working day at their first job and end their day at the office depot.
What should you set in the system to capture this requirement?
A. Resource start location = home, Resource end location = home, resource type features = working time includes travel from last activity is checked, working time includes travel to first act left unchecked.
B. Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
C. Resource start location = office depot, Resource end location = home, resource type features a working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
D. Resource start location = home, Resource end location = office depot, resource type features * working time includes travel from last activity is left unchecked, working time includes travel to first activity is checked.
Question 4
Your customer wants to configure an inner step message ("B") to send an email if a previous messa ("A") has Failed.
Which statement explains how this can be supported?
A. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.
B. In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status "Failed".
C. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.
D. In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".
Question 5
An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.
Which additional capability becomes available as a result of this routing feature being enabled?
A. the ability to set travel optimization goals either based on time or distance
B. the ability to set travel optimization goals based on current traffic data
C. the ability to set travel optimization goals either based on cost or resource utilization
D. the ability to set travel optimization goals based on predicted traffic data
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: A |
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