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Oracle RightNow Cloud Service is a cloud-based customer experience management platform that combines customer service, marketing, and sales into one integrated platform. It enables businesses to provide a seamless customer experience across all channels, including social media, email, phone, and chat. The Oracle RightNow Cloud Service helps businesses improve their customer engagement and loyalty, increase customer retention, and drive revenue growth.

Oracle 1z1-325 (Oracle RightNow Cloud Service 2016 Implementation Essentials) Exam is designed for professionals who have experience in implementing and managing the Oracle RightNow Cloud Service 2016. 1z1-325 exam is aimed at individuals who are interested in becoming certified in Oracle's cloud-based customer service software. Oracle RightNow Cloud Service 2016 Implementation Essentials certification validates the individual's knowledge and skills in implementing and managing the Oracle RightNow Cloud Service.

Reference: https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-325

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