Salesforce ADM-261 certification is highly valued in the industry and is recognized globally. It demonstrates that the certified individual has the knowledge and skills to manage the Service Cloud platform and its components effectively. Service Cloud Administration certification is an excellent way to enhance one's career prospects and increase earning potential.

Reference: https://trailhead.salesforce.com/en/academy/classes/adm261-service-cloud-administration/

To be eligible to take the ADM-261 exam, candidates must have completed the Salesforce Certified Administrator certification. They must also have experience working with Service Cloud and be familiar with its features, such as cases, knowledge management, and Omni-channel routing. The ADM-261 exam is a 90-minute, multiple-choice test that consists of 60 questions. The passing score for the exam is 65%.

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Salesforce ADM-261 certification exam is a 105-minute exam that consists of 60 multiple-choice questions. ADM-261 exam is designed to test the candidate's knowledge and skills in various areas, including service cloud configuration, service cloud automation, data management, and security. The passing score for ADM-261 exam is 65%, and the exam fee is $200.

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