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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. ABC Cloud is using Communications Cloud's Order Management for provisioning and activations of services. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for reference and troubleshooting purposes. A Consultant has started their design using existing Vlocity Process Libraries.
What solution should the Consultant propose to save the ERP order identifiers back to the Salesforce order record?

A) Enhance OOTB integration adapter to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
B) Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save returned ERP order identifiers using Load DataRaptor.
C) Configure the Response DataRaptor Bundle to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
D) Configure GET ERP Order Callout task straight after the callout task that creates an order in ERP. Enhance the out-of-the-box integration adapter to process GET response from ERP and save returned ERP order identifier to SFI order record.

2. United Telecom's current system architecture has a credit check integration between Salesforce and a credit reporting agency.
What Communications Cloud capability must be recommended to enable that integration in the future state?

A) Enterprise Product Catalog
B) Order Management
C) Configure Price Quote
D) OmniStudio

3. Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

A) Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
B) Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
C) Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
D) Create an opportunity and use CPQ to send the restaurant manager an enticing quote

4. What actions should a consultant take during setup to ensure Einstein Vision works when deployed to field users?

A) Assign a permission set for users who need to use Einstein to provide access to functionally
B) Build the model to be used and review its quality prior to deployment to support a positive first experience
C) Populate the custom object for Einstein optical character recognition so that the system can have a baseline to perform its AI
D) Upload a suppression data set for known competitor products so Einstein can avoid the detection
E) Upload a data set for Einstein to leverage for object detection so the system can have a baseline to perform its AI

5. Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?

A) Tableau CRM Modify All
B) Tableau CRM Plus User
C) Tableau CRM Growth
D) CG Analytics User
E) Tableau CRM View

Solutions: