Exam Name: Salesforce Advanced Cross Channel Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Instant Download Salesforce : Advanced-Cross-Channel Questions & Answers as PDF & Test Engine
Updated: Sep 12, 2026
No. of Questions: 104 Questions & Answers with Testing Engine
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- Total Questions: 104
- Updated on: Sep 12, 2026
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- Total Questions: 104
- Updated on: Sep 12, 2026
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- Total Questions: 104
- Updated on: Sep 12, 2026
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Salesforce Advanced-Cross-Channel Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Marketing Cloud Advanced Cross Channel Accredited Professional |
| Exam Number: | AP-214 |
| Exam Format: | Multiple Select, Multiple Choice, Scenario-based |
| Passing Score: | 67% (27 out of 40) |
| Available Languages: | English |
| Exam Duration: | 60 minutes |
| Exam Price: | USD 150 |
| Real Exam Qty: | 40 |
| Related Certifications: | Salesforce Accredited Professional |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online (Kryterion Webassessor or Pearson VUE) |
| Pre Condition: | None |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview |
Salesforce Advanced-Cross-Channel Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Interaction Studio | ||
| Leveraging Customer Data and Analytics for Personalization | - Data management - Predictive modeling - Segmentation | |
| Aligning Cross-Channel Marketing with Business Objectives | - Stakeholder management - Change management - Goal setting | |
| Mobile (SMS/Push) | ||
| Cross-Channel Marketing Strategies and Tactics | - Campaign planning - Multi-touch attribution - Channel selection | |
| Triggers | ||
| Social Studio | ||
| Measuring and Reporting on Cross-Channel Marketing Performance | - Data visualization - KPI selection - Dashboarding | |
| Integrating and Optimizing Marketing Campaigns Across Channels | - Data synchronization - Campaign automation - API integrations | |
| Distributed Marketing | ||
| Journey Orchestration | ||
| Einstein for Marketing Cloud | 22.5% | |
| Ad Studio |
FAQs for Salesforce Advanced Cross Channel Accredited Professional Candidates
The Advanced-Cross-Channel exam leads to the Accredited Professional certification from Salesforce. It is positioned at the Professional level. The exam validates the knowledge and skills expected of candidates preparing for Salesforce Advanced Cross Channel Accredited Professional.
Related certifications include:
- Salesforce Accredited Professional
The Advanced-Cross-Channel exam includes 40 questions and allows 60 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for Advanced-Cross-Channel is 67% (27 out of 40), and the official exam fee is USD 150. Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
None
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
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If you purchase the corresponding Advanced-Cross-Channel preparation material and do not pass that exam within 60 days of purchase, you may apply for a full refund under the 100% Money Back Guarantee. The request requires a scanned exam enrollment slip and the official Score Report PDF, submitted within two days after the exam. Eligible requests are processed within seven days.
Claims are not eligible if the exam was taken within three days of purchase, the product was downloaded without an exam attempt, the order was free or expired, or the candidate name does not match the payer name. If you prefer an exchange instead of a refund, you can receive two free products of equal value while keeping the update service for your original purchase.
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The current Advanced-Cross-Channel outline is organized into 13 top-level domains. The first listed areas include:
- Leveraging Customer Data and Analytics for Personalization
- Einstein for Marketing Cloud (22.5%)
- Mobile (SMS/Push)
Review the Exam Topics section above for the complete outline and any nested subtopics.
Salesforce Advanced Cross Channel Accredited Professional Sample Questions:
What user permission is required to configure SSO in social studio.
- A. custom user
- B. full user
- C. limited user
- D. Super user
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
If an administrator put an email in a shared folder and did not set permissions, which business units would have full access to the email?
- A. All business units will have access
- B. Only the top level business unit will have access and permissions need be set here for sharing
- C. Only the business unit where it was created will have access
- D. Only the business unit(s) immediately below the top level account will have access
How frequently does Einstein Engagement Scoring updates to email?
- A. Email daily
- B. Model Monthly
- C. Mobile Weekly
Which three are fields in the Mobileconnect Demographics table?
Choose 3 answers
- A. City
- B. Last Name
- C. Region
- D. Email
- E. Channel
What is the fastest method of adding web analytics tags to all posts created in Social Studio Publish?
- A. Workspace Shared Notes
- B. Publish Macros
- C. Post Approvals
- D. Individually
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