From a free demo to downloadable study files and browser-based practice, Actual4dump keeps CRT-101 preparation in one place. Candidates preparing for Salesforce Certification Preparation for Administrator in 2026 can review 250 practice questions, track progress, and keep materials current with free updates.

Choose Your CRT-101 Study Format

• Printable PDF: prepared by experts, available for instant download, suitable for study anywhere, and supported by 365 days of free updates.
• Desktop Test Engine: installable Windows software with two practice modes, offline access, and an environment that simulates the exam experience.
• Online Test Engine: instant access through major web browsers on Windows, Mac, Android, and iOS, with test history and performance review.

Order Support from Actual4dump

• Security and privacy protection backed by McAfee.
• A free PDF demo is available so you can review the format and quality before purchasing.
• Every purchase includes 365 days of free updates, with renewal available at a 50% discount after expiration.
• Products are delivered by instant download and by email within one minute after payment. Contact customer support if the message does not arrive within two hours.
• There is no restriction on the number of computers where the product can be installed.

Salesforce CRT-101 Exam Overview:

Salesforce CRT-101 Exam Syllabus Topics:

FAQs for Salesforce Certification Preparation for Administrator Candidates

Salesforce Certification Preparation for Administrator Sample Questions:

Question 1

Which two actions should an administrator perform with Case escalation rules?
Choose 2 answers

A. Re-open the Case.
B. Re-assign the Case.
C. Change the Case Priority.
D. Send email notifications.

Question 2

The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field.
How were these records added without error?

A. Field-level security was set to Visible for all profiles.
B. The Add to All Record Types checkbox was selected.
C. The Restricted picklist checkbox was unchecked.
D. A global picklist value set was used to populate the picklist.

Question 3

Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other lead sources are specific to a single category. The VP of marketing requests that only the proper lead sources be displayed based on the product category chosen.
How should the administrator configure Salesforce to meet this requirement?

A. Create business processes and record types for each of the three product categories.
B. Create a dependency between the Product Category field and Lead Source field.
C. Create a page layout for each category and filter the Lead Source field based on category.
D. Create a single business process, then create record types for each product category.

Question 4

Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur?
Choose 2 answers

A. The running dashboard user and viewer have different permissions.
B. The dashboard needs to be refreshed.
C. The report needs to be refreshed.
D. The current user does not have access to the report folder.

Question 5

Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.
Which Feature Should an administrator use to fulfill this request?

A. Predefined field Values.
B. Global Value Picklists
C. Validation rules.
D. Dependent Picklists.

Solutions: