Instant Download Avaya : 3308 Questions & Answers as PDF & Test Engine
Updated: Sep 23, 2026
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- Total Questions: 65
- Updated on: Sep 23, 2026
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PDF Practice Q&A's
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- Total Questions: 65
- Updated on: Sep 23, 2026
- Price: $59.98
Preparing carefully for 3308 is also a practical financial decision, because another attempt means paying another exam fee. Actual4dump helps candidates approach Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance with 65 practice questions and timed review tools before booking the next test date.
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Avaya 3308 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam |
| Exam Number: | 3308 |
| Exam Format: | Multiple choice |
| Exam Price: | Varies by location and test provider (check Avaya Learning / Pearson VUE) |
| Real Exam Qty: | 65 |
| Certificate Validity Period: | Certification validity subject to Avaya recertification policies |
| Related Certifications: | 3311 Avaya Contact Recording and Avaya Quality Monitoring R15.1 Implementation and Maintenance Exam |
| Exam Duration: | 90 minutes |
| Passing Score: | Required pass score varies by test center (typically around mid-60s %) |
| Available Languages: | English |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Delivered through Avaya-authorized test providers (e.g., Pearson VUE) or Avaya Learning certification portal. |
| Pre Condition: | Recommended hands-on experience with Avaya Contact Recording and Quality Monitoring solutions; no formal prerequisites but product familiarity strongly suggested. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3308 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Contact Recording Architecture | - Recording Protocols and Network Requirements - Avaya Contact Recording System Components |
| Topic 2: Troubleshooting and Support | - Integration Error Resolution - Service and Connectivity Issues |
| Topic 3: Installation and Configuration | - Contact Recording Installation Steps - System Prerequisites and Server Setup |
| Topic 4: Quality Monitoring (QM) Fundamentals | - QM Integration with Workforce Optimization - Agent Desktop and Interaction Capture |
| Topic 5: Administration and Maintenance | - Quality Monitoring Server and Database Maintenance - Daily Operational Tasks |
Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance: Frequently Asked Questions
The 3308 exam leads to the ACIS certification from Avaya. It is positioned at the Specialist level. The exam validates the knowledge and skills expected of candidates preparing for Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance.
Related certifications include:
- 3311 Avaya Contact Recording and Avaya Quality Monitoring R15.1 Implementation and Maintenance Exam
The 3308 exam includes 65 questions and allows 90 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for 3308 is Required pass score varies by test center (typically around mid-60s %), and the official exam fee is Varies by location and test provider (check Avaya Learning / Pearson VUE). Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
Recommended hands-on experience with Avaya Contact Recording and Quality Monitoring solutions; no formal prerequisites but product familiarity strongly suggested.
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
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If you purchase the corresponding 3308 preparation material and do not pass that exam within 60 days of purchase, you may apply for a full refund under the 100% Money Back Guarantee. The request requires a scanned exam enrollment slip and the official Score Report PDF, submitted within two days after the exam. Eligible requests are processed within seven days.
Claims are not eligible if the exam was taken within three days of purchase, the product was downloaded without an exam attempt, the order was free or expired, or the candidate name does not match the payer name. If you prefer an exchange instead of a refund, you can receive two free products of equal value while keeping the update service for your original purchase.
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The current 3308 outline is organized into 5 top-level domains. The first listed areas include:
- Administration and Maintenance
- Troubleshooting and Support
- Contact Recording Architecture
Review the Exam Topics section above for the complete outline and any nested subtopics.
Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Sample Questions:
After a successful installation, what is the only page accessible from the Avaya
WFO/Framework administrative pages?
- A. Alarm Status
- B. Server Roles
- C. License Management
- D. General Settings
Correct Answer: B 🗳️
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
Which procedure should be completed before upgrading an Avaya Contact Recorder
(ACR) to R12?
- A. Start the ACR Service.
- B. Apply any existing software hotfixes.
- C. Backup the ACR MS SQL database.
- D. Backup the ACR postgres database.
Correct Answer: D 🗳️
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
You have the following servers.
1. Avaya Contact Recorder Master
2. Avaya Contact Recorder Standby
3. Avaya Contact Recorder Slave
4. Centralize Search and Reply server
What is the correct order for upgrading the Avaya Contact Recorder (ACR) servers?
- A. 2, 1, 3, 4
- B. 1, 3, 2, 4
- C. 3, 1, 2, 4
- D. 4, 1, 3, 2
Correct Answer: B 🗳️
A customer's Avaya Contact Recorder (ACR) has been in production for the last 5 years.
Recently you have noticed that that the var partition is low on disk space, even after performing the database vacuum and clearing unwanted files from the partition.
What is the first step that must be performed to bring the size down?
- A. Identify the customer retention requirement, and Go to General Setup Recorder and change the "Retain call details for (months)" setting on the ACR webpage.
- B. Identify the customer retention requirement, and delete the old call recording from the call partition.
- C. Identify the customer retention requirement, Login to the PostgreSQL, and delete the old call details manually.
- D. Go to General Setup Recorder and change "Allow Full Database Vacuum on Startup if required".
Correct Answer: A 🗳️
Using a new computer, you are trying to log into the Enterprise Manager for the Application Server.
Enterprise Manager is accessible from your old PC.
When navigating to http://"frameworkserver":7001/wfo, Internet Explorer closes with no error.
What is causing this problem?
- A. You are using Internet Explorer 8
- B. You are using the wrong URL
- C. You don't have network connectivity to the Application Server.
- D. You have the pop-up blocker turned on.
Correct Answer: C 🗳️
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