Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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Updated: Sep 06, 2026
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Microsoft MB-240日本語 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Duration: | 120 minutes |
| Related Certifications: | Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate |
| Passing Score: | 700 / 1000 |
| Exam Price: | $165 USD |
| Exam Format: | Case studies, Short answer, Multiple-choice |
| Available Languages: | Korean, English, Japanese, Chinese (Simplified) |
| Real Exam Qty: | 45-55 |
| Certificate Validity Period: | 1 year (renewal available) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | None required; recommended: basic understanding of Dynamics 365 and field service operations |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-240 |
Microsoft MB-240日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage Inventory and Procurement (15-20%) | 15-20% | - Configure warehouse and inventory settings - Configure product inventory and item associations - Process purchase orders and returns - Handle inventory adjustments and transfers - Manage inventory levels and stock locations |
| Manage Asset and Connected Field Service (5-10%) | 5-10% | - Implement connected field service scenarios - Manage asset IoT connections and monitoring - Configure IoT integrations and alerts - Process IoT alerts and work order creation |
| Configure Field Service (20-25%) | 20-25% | - Set up and configure resource characteristics and skills - Implement security roles and field service settings - Configure work order types and incident types - Configure scheduling configurations and booking setup - Set up and configure customer assets - Configure pricing, billing, and cost entities - Configure Field Service organizations and structures |
| Scheduling and Dispatch (20-25%) | 20-25% | - Manage scheduling options and requirements - Optimize schedules using resource scheduling optimization - Configure schedule board and board features - Configure map view and route optimization - Schedule work orders using various methods - Handle scheduling conflicts and rescheduling |
| Manage Field Service Mobile Application (10-15%) | 10-15% | - Manage mobile forms and workflows - Configure Field Service Mobile app settings - Configure resource and technician mobile experiences - Handle offline capabilities and synchronization |
| Manage Work Orders (20-25%) | 20-25% | - Process work order inspections and recommendations - Configure work order lifecycle and statuses - Create and manage work orders - Handle work order incidents and resolutions - Manage work order products, services, and notes - Manage work order reporting and analytics |
Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版): Frequently Asked Questions
The MB-240日本語 exam leads to the Microsoft Dynamics 365 certification from Microsoft. It is positioned at the Associate level. The exam validates the knowledge and skills expected of candidates preparing for Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版).
Related certifications include:
- Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
The MB-240日本語 exam includes 45-55 questions and allows 120 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for MB-240日本語 is 700 / 1000, and the official exam fee is $165 USD. Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
None required; recommended: basic understanding of Dynamics 365 and field service operations
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
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The current MB-240日本語 outline is organized into 6 top-level domains. The first listed areas include:
- Manage Asset and Connected Field Service (5-10%) (5-10%)
- Manage Field Service Mobile Application (10-15%) (10-15%)
- Manage Work Orders (20-25%) (20-25%)
Review the Exam Topics section above for the complete outline and any nested subtopics.
Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版) Sample Questions:
Question 1
あなたはDynamics 365 for Field Serviceの管理者です。
新しいインシデントタイプを設定しています。このインシデントに関連するサービスタスクや製品はまだ作成されていません。
これらのサービスを追加するには、どの7つの操作を順番に実行すればよいでしょうか？回答するには、操作リストから適切な操作を回答欄に移動させ、正しい順序に並べ替えてください。
注：正解の選択肢は複数あります。どの正解の選択肢を選んでも点数が加算されます。
Question 2
ユーザー受け入れテスト中、モバイル技術者はフィールドサービスモバイルアプリにログインする際に「組織のモバイルアプリへのアクセスについては、管理者にお問い合わせください」というメッセージを受け取ります。
技術者が適切な情報を確認できるように、モバイルプロジェクト内で更新すべき領域を特定する必要があります。
この問題を解決するための考えられる方法は何ですか？
A. オフライン プロファイルの公開を解除し、セキュリティ ロールを更新し、保存してから、オフライン プロファイルを再公開します。
B. 正しいセキュリティロール (フィールドサービス - リソース) が付与されていること、およびそのセキュリティロールがフィールドサービスモバイルアプリに割り当てられていることを確認してください。
C. 正しいセキュリティロール (フィールドサービス - オフラインリソース) が付与されていること、およびそのセキュリティロールがフィールドサービスモバイルアプリに割り当てられていることを確認してください。
D. モバイルオフラインプロファイルを更新して、正しいフィールドサービスセキュリティロールを含めるようにします。
Question 3
コントソの配車係は、地域内で互いに協力し合うことが多いため、幅広い情報にアクセスできます。しかし、通常の酪農業務においては、担当地域内の資源を把握できれば十分です。
配車担当者は、担当地域にリソースを絞り込むために、スケジュールボードをカスタマイズする必要があります。配車担当者は何をすべきでしょうか？
A. スケジューラ設定で、1 つの地域を選択します。
B. 予約要件タブを追加します。
C. [フィルターとマップビュー] ウィンドウで、サービスエリアを選択し、[現在のフィルターをデフォルトとして保存] を選択します。
D. [フィルターとマップビュー] ウィンドウで、リソースタイプを選択し、[現在のフィルターをデフォルトとして保存] を選択します。
Question 4
あなたは顧客と協力して、スケジュールボードの定義を行っています。顧客は、スケジュールチーム向けに追加のビューを追加または作成することを求めています。
解決策：予約可能なリソース予約ビューで新しいビューを作成します。次に、スケジュールボードでタブを編集または新規作成し、要件パネルを新しいビューで更新します。
これは目標を達成していると言えるでしょうか？
A. いいえ
B. はい
Question 5
あなたはDynamics365 for Field Service Administratorであり、製造会社で働いています。
同社は、高度なデータセンター向けの大規模な電力システムを顧客に提供しています。電力システムは、フィールドエンジニアリングチームによってサービスされます。
フィールドエンジニアリングチームは、Dynamics 365内で作業指示書を完了することにより、修理とメンテナンスで行われた作業を文書化します。
スケジュールを介してフィールドエンジニアリングチームの作業指示を簡単にスケジュールし、ジオコーディングを有効にする必要があります。
スケジュールボードを介してリソースをスケジュールし、ジオコーディングを有効にするには、どの2つの手順を実行する必要がありますか？それぞれの正解は、解決策の一部を示しています。
A. リソーススケジューリングでマップに接続します。
B. フィールドサービス設定で[自動地理コードアドレス]を[はい]に設定します。
C. リソーススケジューリングで[自動地理コードアドレス]を[はい]に設定します。
D. スケジュールボードでマップを構成します。
Solutions:
| Question 1 Answer: Only visible for members | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: A,B |
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