Microsoft Customer Data Platform Specialist can feel demanding because it measures both knowledge recall and practical decision-making. With 120 MB-260 practice questions from Actual4dump, you can turn a broad syllabus into repeated, manageable review sessions.

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Microsoft MB-260 Exam Overview:

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Microsoft MB-260 Exam Questions Answered

Microsoft Customer Data Platform Specialist Sample Questions:

Question 1

You use Dynamics 365 Customer Insights - Data to generate insights about your customers.
You need to discover insights about your customers in natural language.
Which information can you use in each of the four key page components? To answer, move the appropriate component to the correct area in the 'Discover insights about your customers in natural language" screen. You may use each component once, more than once, of not at all. You may need to move split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.

Question 2

Online orders are ingested into Dynamics 365 Customer Insights - Data through real-time data ingestion.
Departments like customer service can see the orders directly in the Customer Insights - Data timeline when it is added to the contact form in Dynamics 365.
A service representative notices an error with the total order amount that is measured in Customer Insights - Data. While today's online orders are visible in the timeline, the amount fails to update.
The representative needs you to explain why this is happening.
What reason should you provide?

A. Real-time ingested data only has limited information and may include attributes like order value.
B. Real-time ingested data first needs to be refreshed before the measures are updated.
C. Real-time ingested data has been ignored through a filter when defining the measurement.
D. Real-time ingested activities show up in the timeline but are excluded from measure calculations.

Question 3

The marketing team is working on a campaign to email cou
You need to ensure all data required to build the necessary segments is available in Microsoft Dynamics 365 Customer Insights.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Question 4

You are a Customer Data Platform Specialist. You need to create an additional audience insights environment based on the existing configuration in the development environment.
Which two statements are correct when creating an additional environment with limited amount of required configuration? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. In Type select Trial, Region, and click next to connect to the Azure Data Lake Storage Account.
B. In the Create New Environment dialog window, enter *UAT1" name. Check Copy from exiting environment and select "Dev° from the option set.
C. In Type select Sandbox, Region, and click next to connect to the Azure Data Lake Storage Account.
D. In the Create New Environment dialog window, enter *UATT name. Check Copy from exiting environment, and select DEV1 from the list.

Question 5

You are a Customer Data Platform Specialist. You need to design a process to share the unified customer profile with the sales team. The sales team uses the Dynamics 365 Sales app for marketing list generation.
Which two conditions must be met to export segments needed by the sales team to the D365 Sales app? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. In order to export segment of customers who have Loyalty email to Dynamics 365 Sales, a connection to the Dynamics 365 Sales environment must be configured.
B. In order to export segment of customers who have DOB to Dynamics 365 Sales to create marketing lists, a connection to the Dynamics 365 Sales environment must be configured.
C. Contacts do not have to be present in Dynamics 365 Sales because the export process will create new contact records if they do not already exist.
D. Dynamics 365 Sales Contacts must be ingested into audience insights as a data source and included in the unified customer profile.

Solutions: