
CIS-Discovery Free Exam Questions and Answers PDF Updated on Jun-2026
Latest CIS-Discovery Exam Dumps Recently Updated 127 Questions
Preparing for the CIS-Discovery exam requires a thorough understanding of the ServiceNow Discovery application and its functionalities. Candidates must have experience with ServiceNow Discovery implementation and configuration, including configuring credentials, patterns, schedules, and probes. They must also have a solid understanding of the Discovery process, including identifying and classifying CIs, managing outages, and troubleshooting issues. Additionally, candidates must be familiar with ServiceNow Discovery integration with other ServiceNow applications, such as Service Mapping and CMDB. The CIS-Discovery certification validates an individual's expertise in ServiceNow Discovery and provides an opportunity to advance their career in ServiceNow implementation and configuration.
ServiceNow is one of the leading cloud-based software companies in the world. It offers a variety of services that cater to different business needs, including IT service management, human resources, financial management, and more. One of the most popular ServiceNow services is the Discovery service, which helps businesses automate and manage their IT infrastructure. To demonstrate proficiency in the Discovery service, ServiceNow offers the CIS-Discovery Certification Exam.
NEW QUESTION # 73
Discovery scanned 10,000 IP addresses using a single MID Server. If discovery created 10 Shazzam probes and each probe scanned 1000 IP addresses, then ________ is set to 1000.
Response:
- A. Behaviors value
- B. Shazzam Batch Size
- C. MID Server Clusters value
- D. MID Server selection method
Answer: B
NEW QUESTION # 74
______ is the best suited person to fill the Credentials Table during a Discovery implementation.
Response:
- A. ServiceNow Consultant
- B. ServiceNow Technical Manager
- C. Customer
- D. External Partner
Answer: C
NEW QUESTION # 75
As a first step in horizontal discovery, where is the Shazzam probe input placed in a request?
- A. Target IP address
- B. CC queue
- C. CO Per probes
- D. LOP services
Answer: A
NEW QUESTION # 76
Using the SNMP Query operation on a pattern for a custom device query, it is best practice to do what?
- A. Use the publish manufacturer's device MIB
- B. Modify the default MIB information
- C. Use live devices in production
- D. Enable SSH as a secondary protocol
Answer: A
Explanation:
The SNMP Query operation on a pattern for a custom device query allows Discovery to retrieve information from the target device using the SNMP protocol. It is best practice to use the published manufacturer's device MIB, which is the official and standard definition of the device's SNMP data. Using the manufacturer's device MIB ensures that the query is accurate, consistent, and compatible with the device. Modifying the default MIB information, enabling SSH as a secondary protocol, or using live devices in production are not recommended practices, as they may introduce errors, security risks, or performance issues123.
References:
* SNMP Query pattern operation - Product Documentation: San Diego - Now Support Portal
* Load a MIB file - Product Documentation: Vancouver - ServiceNow
* How Loading of MIB file works on SNMP Browser ( Pattern Step - SNMP Query) - Support and Troubleshooting
NEW QUESTION # 77
SNMP Credentials require which of the following?
- A. port 135 access
- B. write community strings
- C. usernames
- D. read community strings
Answer: D
Explanation:
SNMP credentials are used by Discovery to communicate with devices that support the Simple Network Management Protocol (SNMP). SNMP credentials do not include a user name, just a password, called the community string. The default read-only community string for many SNMP devices is public, and Discovery will try that automatically. Enter the appropriate SNMP credentials if they differ from the public community string1.
References: 1: SNMP credentials - Product Documentation: Utah - Now Support Portal
NEW QUESTION # 78
What are the two main options within a Parse File operation?
- A. Discover Now and Quick Discovery
- B. Match and Select File
- C. Select File and Define Parsing
- D. Select Operating System and Method
Answer: C
Explanation:
The Parse File operation is used to extract information from a file and create variables to contain the extracted information1. The two main options within a Parse File operation are Select File and Define Parsing2. Select File allows you to specify the file path or browse to the file. Define Parsing allows you to select the relevant parsing strategy and define parsing criteria2.
References:
* 1: Parse a file
* 2: Define discovery steps
NEW QUESTION # 79
By default, which of the following are automatically available as variables for horizontal discovery patterns?
(Choose two.)
- A. The CI Type on the Discovery Pattern form
- B. infrastructure_system
- C. windows_cmdb_ci
- D. computer_system
Answer: B,D
Explanation:
Horizontal discovery patterns are a series of operations that tell Discovery which CIs to find on your network, what credentials to use, and what tables to populate in the CMDB. Horizontal discovery patterns use variables to store and pass information between the operations. By default, there are two variables that are automatically available for horizontal discovery patterns: infrastructure_system and computer_system. These variables store the information about the infrastructure and the computer system of the target CI, respectively. They are populated by the Horizontal Pattern probe and sensor, which enable Discovery to use patterns for horizontal discovery123.
:
Patterns and horizontal discovery - Product Documentation: Tokyo - Now Support Portal Horizontal Pattern probe - Product Documentation: San Diego - Now Support Portal Using patterns for horizontal discovery - Product Documentation: Vancouver - ServiceNow Reference: https://docs.servicenow.com/bundle/quebec-it-operations-management/page/product/service- mapping/reference/r_PatternVariables.html
NEW QUESTION # 80
Which method is used by Discovery to determine if a Host IP is active or alive?
- A. Traceroute
- B. Port Scan
- C. Ping
- D. Classification
Answer: D
NEW QUESTION # 81
Which of the following related lists can assist with troubleshooting discovery from a discovery status?
Choose 3 answers
- A. Running Processes
- B. Discovery Log
- C. ECC Queue
- D. Devices
Answer: B,C,D
Explanation:
To troubleshoot discovery issues from a discovery status in ServiceNow, the following related lists can be particularly useful:
* Discovery Log - Provides detailed logs of the discovery process, helping to identify errors or issues encountered during discovery.
* ECC Queue - Shows the messages and data passed between the ServiceNow instance and the MID Server, offering insights into the communication and data exchange during discovery.
* Devices - Lists the devices discovered in the process, allowing for a direct view of the results and any potential issues with specific devices.
The "Running Processes" list is not typically used for troubleshooting discovery processes as it relates more to the operational aspects of the server or device rather than the discovery process itself. References = ServiceNow Discovery documentation, specifically the sections on Discovery troubleshooting and analysis, and the use of related lists for monitoring and troubleshooting purposes.
NEW QUESTION # 82
Can we have different capabilities configured for MidServers in a load balanced Cluster.
Response:
- A. No
- B. Yes
Answer: A
NEW QUESTION # 83
During the Discovery process, what determines if an Asset record is created?
- A. ECC Queue
- B. Configuration Item
- C. CMDB
- D. Model Category
- E. Model Product
Answer: D
Explanation:
During the Discovery process, the Model Category of the Configuration Item (CI) determines if an Asset record is created. A Model Category is a grouping of models that share the same asset tracking strategy and the same CI and Asset tables. The asset tracking strategy defines whether Discovery creates an Asset record for each CI of that Model Category. There are three possible asset tracking strategies: Create Assets, Don't create Assets, and Create Consumable Assets12.
References:
* 1: ServiceNow Discovery Documentation, Model Categories section
* 2: ServiceNow Support Article, Why do Assets get created when inserting a CI that has a Model that is set to Don't create Assets?
NEW QUESTION # 84
What does the MID Server need to collect vCenter events?
- A. MID SNMP Trap Listener extension
- B. vCenter Event Collector extension
- C. vCenter probes
- D. Firewall
Answer: B
NEW QUESTION # 85
If the WMI service is not running on a host, it will prevent the discovery of which devices?
- A. Network
- B. Windows
- C. Unix
- D. Storage
Answer: B
NEW QUESTION # 86
What is the recommended method of consolidating duplicate CIs?
- A. Duplicate CI Remediator
- B. Event CI Remediation
- C. Ignore Duplicate CI
- D. Manual CI Remediation
Answer: A
Explanation:
The Duplicate CI Remediator is a feature of ServiceNow Discovery that helps to identify and merge duplicate CIs in the CMDB. It uses predefined rules and criteria to compare CIs across different data sources and determine if they are duplicates. It also provides a user interface to review and approve the suggested merges, or to manually merge CIs as needed. The Duplicate CI Remediator helps to improve the accuracy and quality of the CMDB data and reduce the maintenance efforts.
:
Duplicate CI Remediator
Identify and merge duplicate CIs
Duplicate CI Remediator rules
NEW QUESTION # 87
Which choice best describes how to use a Behavior for discovery?
- A. The Behavior drop-down menu on a Discovery IP Range.
- B. The Behavior drop-down menu on a Discovery Status.
- C. The MID Server selection method on a Discovery Schedule.
- D. The Behavior checkbox on a CI.
Answer: C
NEW QUESTION # 88
Which of the following must be configured to allow a MID Server to access servers using WinRM? (Choose two.)
- A. MID Servers must be configured as a trusted source with DNS
- B. MID Servers need to be added to the WinRM Group policy on the Servers
- C. MID Server Parameters Add WinRM
- D. JEA Properties set to True
Answer: B,C
Explanation:
To allow a MID Server to access servers using WinRM, the following configurations are required:
* MID Servers need to be added to the WinRM Group policy on the Servers: This enables the servers to accept WinRM connections from the MID Servers and grant them the necessary permissions to execute commands and scripts1.
* MID Server Parameters Add WinRM: This enables the MID Server to use WinRM as a protocol for Discovery and Orchestration and specify the WinRM port, authentication method, and encryption settings2.
References:
* Configure Windows servers for WinRM
* MID Server Parameters Add WinRM
NEW QUESTION # 89
For CMDB Health, relationships can be which of the following choices? (Choose three.)
- A. Orphan
- B. Required
- C. Stale
- D. Duplicate
- E. Recommended
Answer: A,C,D
Explanation:
CMDB Health measures the quality of the data in the CMDB by testing it against predefined rules and metrics. One of the categories of these rules is Correctness, which tests the data against data integrity rules such as identification rules, orphan CI rules, and stale CI rules1. These rules help identify and flag the existing CMDB relationships that are not compliant with the suggested relationships2.
* Duplicate relationships are those that have more than one relationship of the same type between the same two CIs3. For example, if a server CI has two relationships of type "Depends on" with the same network CI, it is a duplicate relationship.
* Stale relationships are those that have not been updated for a specified period of time3. For example, if a server CI has a relationship of type "Runs on" with a virtual machine CI that has not been discovered for more than 60 days, it is a stale relationship.
* Orphan relationships are those that are missing a defined relationship within the CMDB3. For example, if a server CI has no relationship of type "Depends on" with any network CI, it is an orphan relationship.
References: 1: CMDB Health - Customer Success - ServiceNow 2: CMDB health Dashboard: "Relationships not compliant with suggested relationships" calculation - Support and Troubleshooting - Now Support Portal 3: Maintain a healthy CMDB - ServiceNow
NEW QUESTION # 90
Choose 3 most accurate descriptions of ServiceNow Discovery.
Response:
- A. It identifies IP-enabled configuration items (CIs) and maps dependencies between them then creates and maintains them in the ServiceNow Configuration Management Database (CMDB).
- B. It is an extensive platform capable of tracking and documenting all commitments between service providers, IT services, and customers.
- C. It allows users to create an up-to-date, accurate single system of record for IT infrastructure. Both in public clouds and on-premises.
- D. It is a fundamental ingredient in a solution for eliminating service outages.
Answer: A,C,D
NEW QUESTION # 91
Which part of Agent Client Collector must be configured to run osquery commands on a CI?
* Policies
- A. Credential-less Discovery
- B. ACC Websocket Endpoint
- C. Infrastructure Patterns
- D. Check
Answer: B
Explanation:
A check is a part of Agent Client Collector that defines the osquery commands to run on a CI and the frequency of execution. A check can also specify the conditions for generating alerts or events based on the osquery results.
References
1: Agent Client Collector - Product Documentation: San Diego - ServiceNow
2: Agent Client Collector for Visibility - Product Documentation: San Diego - ServiceNow
NEW QUESTION # 92
What are the main KPIs for CMDB Health scorecard?
Choose 3 answers
- A. Compliance
- B. Duplicates
- C. Staleness
- D. Correctness
- E. Completeness
Answer: C,D,E
Explanation:
The main Key Performance Indicators (KPIs) for the CMDB Health scorecard in ServiceNow include Correctness, Completeness, and Staleness. These KPIs are critical for assessing the overall health and quality of the CMDB. Correctness refers to the accuracy of the data in the CMDB, Completeness measures whether all required CI data is present, and Staleness indicates the freshness or timeliness of the CI data. Compliance and Duplicates, while important, are not considered main KPIs in the context of the CMDB Health scorecard.
References = ServiceNow CMDB documentation and CMDB Health Dashboard user guide, focusing on the key performance indicators for CMDB health.
NEW QUESTION # 93
Which of the below choices are horizontal pattern types? (Choose two.)
- A. Infrastructure
- B. Hardware
- C. Software
- D. Application
Answer: A,D
Explanation:
Horizontal pattern types are used to discover the configuration items (CIs) that belong to a specific category or class, such as infrastructure or application. They define the operations that Discovery performs to identify and classify the CIs, and the attributes that Discovery populates for each CI. Horizontal patterns can be applied to any operating system or platform that supports the required protocols and commands12.
:
Horizontal discovery patterns
Discovery pattern types
Reference: https://docs.servicenow.com/bundle/quebec-it-operations-management/page/product/service- mapping/concept/c_MappingPatternsCustomization.html
NEW QUESTION # 94
In Discovery, which one of the following should the customer always configure during implementation?
Response:
- A. Change Management
- B. Credentials
- C. Probes
- D. Subnets
Answer: B
NEW QUESTION # 95
What value in the Queue Column do you check to differentiate between probes and sensor records in the ECC Queue?
Response:
- A. Sensor records are in the output queue, probe record are in Input Queue
- B. Sensor records are in the input queue, probe record are in Output Queue
Answer: B
NEW QUESTION # 96
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Becoming a ServiceNow CIS-Discovery certified professional demonstrates to potential employers that a candidate possesses the necessary skills and knowledge to implement and configure ServiceNow Discovery. Certified Implementation Specialist - Discovery certification can help individuals stand out in a competitive job market and can lead to new career opportunities. Additionally, holding a ServiceNow certification can provide access to ServiceNow's exclusive online community and training resources, which can help professionals stay up-to-date with the latest developments in ServiceNow technology.
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