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NEW QUESTION # 16
HOTSPOT
The Calendar project was delivered as originally planned, and Is now preparing for planned closure.
Lines 1 to 6 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.
Answer:
Explanation:
NEW QUESTION # 17
The government agency held a seminar for training organizations to discuss the approach to accreditation for new health and safety courses. The project manager attended on behalf of ABC Company. Other training organizations described delays that had occurred when accrediting course material in the past. As a result, the project manager has produced a report recommending ways to improve the 'classroom-based training materials' to avoid such delays.
Is this an appropriate application of the principle 'learn from experience', and why?
- A. No, because competitors' experiences are not relevant to ABC projects.
- B. Yes, because it ensures that risks to accreditation are recorded effectively.
- C. Yes, because opportunities to improve should be recorded and acted upon.
- D. No, because this is an example of improved business justification.
Answer: C
Explanation:
Explanation
NEW QUESTION # 18
Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.)
There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the increased marketing activities of its competitors. To help counter this, the company has decided to create a promotional calendar for next year for all its current and prospective customers. The end product of this project will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out previously, and must reflect the company image as described in the existing corporate branding standards. Another project is currently producing a new company logo when is to be printed on each page of the promotional calendar. The prepared calendar pack will consist of:
- Design for each month - correctly showing at public holidays and new company logo - Selected photographs- 12 professionally-produced photographs, showing different members of staff
Selected paper and selected envelope - for printing and mailing the calendar Chosen label design - a competition to design a label will be held as part of this project List of customers - names and addresses of customers to whom the calendar will be sent.
-- -
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to: Create the customer fast using information from the Accounts and Marketing departments
-
---- --
Confirm compliance with the Data Protection Legislation Create a design for each month - this will be done by the internal creative team Select and appoint a professional photographer Gather photograph design ideas from previous project and agree photographic session schedule Prepare a production cost forecast Select paper and envelope.
Stage 3 will include the activities to:
---
Produce and select tie professionally-taken photographs Hold the label design competition and choose the label design Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is not within the scope of the project. The product cost forecast will be reviewed by the Project Board to determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November, to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the specialist products and the cost of the project management activities are estimated to be (GBP)20,000. There is a project time tolerance of +1 week /-2 weeks and a project cost tolerance of +(GBP)6,000 / -(GBP)6,000. A change budget of (GBP)500 has been allocated but there is no risk budget.
As the project approaches the end of stage 2, the Project Manager has requested a Product Status Account to ensure that all products are at their expected point of development. Although the list of customers has been quality reviewed, it has not been baselined because the Marketing department have not provided all of the prospective customers' details. What initial action should the Project Manager take?
- A. Delay producing the End Stage Report until the list of customers has been baselined.
- B. Check the target sign-off date for the list of customers.
- C. Raise an Exception Report to the Project Board to highlight the issue.
- D. Update the product status to baselined and obtain a commitment from the Marketing department to finish this work within the next few days.
Answer: B
NEW QUESTION # 19
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom- based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company' s document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
All the products that are due in stage 3 have been completed, apart from the 'updated corporate quality procedures'. The work has been completed but the product has not yet been approved. The executive has been told that it will be signed off before the end of the project. In response to an exception report, the executive has instructed the project manager to plan to obtain approval of the product in stage 4.
Is this appropriate application of the report management stage end' activity, and why?
- A. No, because approval of the products was planned for stage 3 and must be completed before the stage ends.
- B. Yes, because the completion of the product in the next stage is a follow-on action recommendation for stage 4.
- C. Yes, because approval of the product can be carried forward into the next stage, with authority from the project board.
- D. No, because a project-level exception plan is required before approval of the quality procedures can be delayed.
Answer: C
Explanation:
: D
NEW QUESTION # 20
Who is responsible for confirming stage and project progress against agreed tolerances?
- A. Project Support
- B. Executive
- C. Project Manager
- D. Project Assurance
Answer: D
Explanation:
Explanation/Reference:
Testlet 1
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues. lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
NEW QUESTION # 21
CLOSING A PROJECT
Benefits relating to income and business reputation after the project has closed cannot be shown at project closure.
Which statement describes how the 'closing a project' process makes provision for this?
- A. As part of the 'hand over products' activity, the benefits management approach will be updated to include future activities for benefit measurement.
- B. As part of the 'hand over products' activity, the 'finalized materials' will be passed to the operational business environments.
- C. As part of the 'prepare planned closure' activity. It will be confirmed that the acceptance criteria defined in the project product description have been met.
- D. As part of the 'prepare planned closure' activity. It will be confirmed that the project has delivered what was defined in the project product description.
Answer: A
NEW QUESTION # 22
Who is responsible for confirming stage and project progress against agreed tolerances?
- A. Project Support
- B. Executive
- C. Project Manager
- D. Project Assurance
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION # 23
A change authority has been appointed for the project. During the development of the 'classroom-based training material', a large number of changes were proposed to the design of the 'e-learning course'. Therefore, the change authority has decided to use the Moscow technique to prioritize changes based on the impact they will have on completing each stage on time.
Is this an appropriate application of the Moscow technique, and why?
- A. No, because it should define scope tolerances, supporting the management by exception principle.
- B. Yes, because it should be used to prioritize change based on the estimated impact on time.
- C. No, because it should be used to prioritize change based on the project's business justification.
- D. Yes, because it is a prioritization technique that should be used to prioritize a product's quality criteria.
Answer: B
Explanation:
Reference https://en.wikipedia.org/wiki/MoSCoW_method
NEW QUESTION # 24
Scenario
Additional Information
Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required.
Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the business, particularly as this is a marketing project. She has the authority to commit the annual business marketing budget, from which the project will be funded, as she sees appropriate. She will be responsible for monitoring the expected benefits of the calendar, in particular the improvement of the company's image.
Engineering Manager: He has been responsible for many engineering innovations in the company and is still as keen and energetic as the day he started. VVhilst he will not be part of the project team, his staff will feature in the photos for the promotional calendar.
Central Records: This group of five staff looks after all company records and document control. They now maintain all project files.
Bright Lights: This is the local office supplies company. It supplies all the stationery and office equipment needs of the company and will supply the stationery for this project.
Portraits ltd: This is a professional photographic company with a number of excellent photographers and a history of successful work. This company has been selected to take the photos for the company calendar.
It has yet to be decided which of the photographers to use.
Which 2 statements explain why Central Records should be appointed as Project Support for this project?
- A. They control the receipt, identification, versions, storage and issue of all project products within the company's projects.
- B. They already exist within the organization and have been with the company for many years.
- C. They will ensure compliance with all company policies and procedures.
- D. They have knowledge of the organizational standards that will be applicable to the project.
- E. They perform a quality assurance function across all projects.
Answer: A,D
NEW QUESTION # 25
Which management product do the Project Board use to decide whether to authorize initiation?
- A. Business Case
- B. Project Brief
- C. Project Product Description
- D. Project Initiation Documentation
Answer: B
NEW QUESTION # 26
A construction company that is one of ABC Company's key clients has agreed to provide a member of the staff
to review and comment on the 'e-learning course'.
Which stakeholder interest should the member of staff represent, and why?
- A. User, because this stakeholder ensures that the project provides value for money.
- B. User, because this stakeholder may train its staff using the 'e-learning course'.
- C. Supplier, because this stakeholder is an external supplier.
- D. Supplier, because this stakeholder provides the expertise required by the project.
Answer: A
NEW QUESTION # 27
The development of the 'e-learning course' will be outsourced to an external supplier and their key members will join the project management team. The supplier wants to keep their work processes confidential and not share these with ABC Company. ABC Company has agreed.
Who should approve the external supplier's team plan?
- A. Project manager
- B. Supplier assurance
- C. Senior supplier
- D. Corporate, programme management or customer
Answer: D
Explanation:
Explanation
NEW QUESTION # 28
It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the project prematurely.
There are a number of key facts relating to this project that would need to be recorded if the project Y-e to be closed now.
Which product should show that the staff photo sessions were disruptive to the Engineering Department as they had been scheduled during peak work times without consultation with the Engineering Manager?
- A. Lessons Report
- B. Follow-on action recommendations
- C. Project closure notification
- D. Risk Register
Answer: A
NEW QUESTION # 29
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
ABC Company has a number of projects in progress. The executive of the Health and Safety Training Project is also a member of the project board for two other projects and is very busy. As a result, during this initiation stage, the executive has appointed another person to carry out both their business assurance and the role of change authority for minor and medium severity issues.
Is this appropriate, and why?
- A. Yes, because projects that are likely to have many changes should delegate the change authority.
- B. No, because the project manager identifies the level of tailoring that is relevant for the project.
- C. Yes, because people with delegated project assurance roles may act as the change authority.
- D. No, because the decision to have a change authority should be made before the project is authorized.
Answer: C
NEW QUESTION # 30
While preparing the Quality Management Strategy, the Project Manager noticed that the corporate quality management system does not specifically cover project management.
Which option provides an appropriate way for the Project Manager proceed?
- A. Record the development of a corporate quality management system for project management as a prerequisite of the Project Plan.
- B. Seek relevant organizational standards, then facilitate a workshop to discuss the Quality Management Strategy with Project Assurance.
- C. Proceed with the project without a Quality Management Strategy and adopt the selected service provider's standards in stage 4.
Answer: B
NEW QUESTION # 31
Whilst identifying the mailing costs for the calendars the Project Manager was surprised to find the costs could vary considerably depending on the size of the package and the delivery service used. For the purpose of this project, the Project Manager has selected an appropriate service but feels that a corporate standard for postage would have reduced the time and effort invested. It could reduce the company's overheads by up to E20k per year. How should the Project Manager record this observation within the project?
- A. Record the observation in an Exception Report to the Project Board.
- B. Produce a project mandate, outlining the potential savings to be achieved by the introduction of a corporate standard.
- C. Make an entry in the Lessons Log for future consideration by corporate management.
- D. Make a note of the observation in the Daily Log to be transferred to a Benefits Review Plan at the end of the project.
Answer: C
NEW QUESTION # 32
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
The delivery of the pilot courses has been split into two separate products: 'planned pilot courses' and
'delivered pilot courses'. 'Planned pilot courses' will be produced during stage 3, and the 'delivered pilot courses' will take place during stage 4. This will allow the project board to approve the plan for the pilot courses before the resources are committed to delivering the pilot courses.
Why is this an appropriate application of the plans theme to control the project?
- A. Because the pilot courses have been broken down into two separate products.
- B. Because the project board should ensure that lessons from one stage are applied to the next stage.
- C. Because the delivery steps to create the pilot courses have been aligned to the management stages.
- D. Because a PRINCE2 project should focus on the quality of the products being delivered.
Answer: C
NEW QUESTION # 33
During which of the following activities is the Project Product Description created?
- A. Design and appoint the Project Management Team
- B. Prepare the outline business case
- C. Plan the initiation stage
- D. Select the project approach and assemble the project brief
Answer: B
NEW QUESTION # 34
Which 2 statements should be recorded under the Reasons heading?
- A. The Marketing department believes that the effect of a good company image, portrayed by a successful calendar, will last into a second year.
- B. MNO Manufacturing is experiencing a fall in orders due in part to the increased marketing activities of its competitors.
- C. The Marketing department believes that sending a promotional calendar to current and prospective customers will increase orders by at least 10%.
- D. 1,500 orders are expected, each with an average profit of E2k.
- E. 10% of customers have not re-ordered in this financial year.
Answer: B,E
Explanation:
Explanation/Reference:
NEW QUESTION # 35
Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
What additional risk will this place on the project?
- A. There is only (GBP)70k left in the project change budget.
- B. None because risks associated with the centralization and rationalization of the Facilities Division will be managed by another project.
- C. The reduced value of the contracted services required by the Outsourcing project may result in an insufficient number of proposals being received.
- D. These changes will delay stage 3 by three weeks.
Answer: B
NEW QUESTION # 36
......
PRINCE2 Practitioner is an advanced level certification that validates the candidate's understanding of PRINCE2 methodology. PRINCE2 (PRojects IN Controlled Environments) is a widely used project management methodology that provides a structured approach to project management. It is widely recognized and used in both the public and private sectors around the world.
Introduction to PRINCE2-Practitioner Certified Exam
PRINCE2 Practitioner certification is suitable for anyone managing projects. This could be as part of a formal project management function or a role that involves project management as part of day-to-day work. The Practitioner certification aims to confirm that you have sufficient knowledge and understanding to apply and tailor the method in a range of different project environments and scenarios. Attaining your Practitioner qualification is only one part of becoming a successful and effective project manager. It is important to ensure that yous supplement this with real-life experience working on projects, in addition to investing in personal professional development and wider training.
As you know that certification plays a very significant role in terms of your development which could be monetary, professional, etc. It helps you to acquire a prestigious position in the companies, you must be knowing HR use to prefer to give a call to the candidates who are holding certification so the chances of that candidate selection use to be very high. Along with, if the candidates are certified, the employer has trust in employees about the delivery of the projects.
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