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Updated: Aug 29, 2026
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- Total Questions: 95
- Updated on: Aug 29, 2026
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- Total Questions: 95
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Avaya 72300X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Communication Applications Support Exam |
| Exam Number: | 72300X |
| Related Certifications: | Avaya Aura Session Manager & System Manager Avaya Aura Core Components Support |
| Exam Format: | Multiple Answer, Drag-and-Drop, Multiple Choice, Scenario-Based |
| Passing Score: | 68% - 70% |
| Exam Price: | 125 USD |
| Certificate Validity Period: | 2 - 3 years |
| Available Languages: | English |
| Real Exam Qty: | 60 - 66 |
| Exam Duration: | 90 minutes |
| Recommended Training: | Official Avaya Training 22505 |
| Exam Registration: | Avaya Learning Portal Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or Onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended knowledge of VoIP, SIP, Avaya Aura basics |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/22505 |
Avaya 72300X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Flows & Signaling | 25% | - SIP signaling and routing
|
| Topic 2: Troubleshooting & Tools | 30% | - Methodology and utilities
|
| Topic 3: Architecture & Components | 20% | - Avaya Aura Communication Applications Architecture
|
| Topic 4: Configuration & Operation | 25% | - Application configuration
|
Avaya Aura® Communication Applications Support: Frequently Asked Questions
The 72300X exam leads to the ACSS - Avaya Aura Communication Applications Support certification from Avaya. It is positioned at the Specialist / Professional level. The exam validates the knowledge and skills expected of candidates preparing for Avaya Aura® Communication Applications Support.
Related certifications include:
- Avaya Aura Core Components Support
- Avaya Aura Session Manager & System Manager
The 72300X exam includes 60 - 66 questions and allows 90 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for 72300X is 68% - 70%, and the official exam fee is 125 USD. Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
No mandatory prerequisites; recommended knowledge of VoIP, SIP, Avaya Aura basics
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
You can register through the official channels listed below:
The available exam delivery method is Online proctored or Onsite at Pearson VUE test centers.
The official training options include:
After reviewing the recommended training, reinforce what you learned with Actual4dump's 95 practice questions for 72300X.
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If you purchase the corresponding 72300X preparation material and do not pass that exam within 60 days of purchase, you may apply for a full refund under the 100% Money Back Guarantee. The request requires a scanned exam enrollment slip and the official Score Report PDF, submitted within two days after the exam. Eligible requests are processed within seven days.
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The current 72300X outline is organized into 4 top-level domains. The first listed areas include:
- Call Flows & Signaling (25%)
- Configuration & Operation (25%)
- Troubleshooting & Tools (30%)
Review the Exam Topics section above for the complete outline and any nested subtopics.
Avaya Aura® Communication Applications Support Sample Questions:
Question 1
What are two valid Avaya Aura® Messaging (AAM) Measurement Report types? (Choose two.)
A. Feature
B. Occupancy
C. Users
D. Load
E. Disk Usage
Question 2
Considering the message flow to an Avaya Aura® Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya Aura® Application Enablement Services (AES)?
A. DMCC
B. TSAPI
C. WCF
D. TR87
Question 3
Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?
A. Avaya Breeze ™ web GUI, and navigate to Avaya Breeze ™ Dashboard.
B. Avaya Aura® System Manager command line, run thestatus servicecommand.
C. Avaya Breeze ™ command line, and run thestatus servicecommand.
D. Avaya Aura® System Manager web GUI, and navigate to Breeze Dashboard.
Question 4
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?
A. 2222
B. 822
C. 5022
D. 222
E. 22
Question 5
Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?
A. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).
B. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).
C. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura® Communication Manager profile).
D. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: B |
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