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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. IBM Connections plays an important role in this larger strategy to add social value to information from formal repositories such as enterprise content management libraries.
What is this strategy called?

A) Content Repository
B) Social Content Management
C) Media Content Services
D) File Management Integration

2. What is one of the key strategies that companies should be looking at to build a social business agenda?

A) Align your strategy for maximum profit
B) Gain social trust
C) Networkyour entireinfrastructure with bi-directional, unfettered Internet access
D) Engage your IT manager as the leader of your social business agenda

3. What feature allows groups to have one site to come together and share common files, links and posts in the IBM Connections product?

A) Blogs
B) Forums
C) Wikis
D) Communities

4. How do you measure the value of a Social Business implementation for a customer?

A) By how many "likes" they get on their Facebook page
B) By the size of the purchase order they sign
C) By how satisfied the employees are
D) By measuring key outcome-based goals that track return on investment for key strategies

5. Which capability, that was first developed by Lotus Quickr and is shared by IBM Connections, allows for easy integration into other products like Lotus Notes clients?

A) Fileshare
B) HTML
C) Attachments
D) Connectors

Solutions: