Exam Name: ITIL 4 Specialist: High-velocity IT Exam
Certification Provider: Peoplecert
Corresponding Certification: Peoplecert IT Infrastructure Library
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Updated: Sep 07, 2026
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- Updated on: Sep 07, 2026
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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:
| Certification Vendor: | PeopleCert / AXELOS |
|---|---|
| Exam Name: | ITIL® 4 Specialist: High-velocity IT Exam |
| Exam Number: | ITIL-4-Specialist-High-velocity-IT |
| Exam Format: | Closed Book, Multiple Choice |
| Real Exam Qty: | 40 |
| Passing Score: | 70% (28 out of 40) |
| Exam Duration: | 90 (113 for non-native English speakers) |
| Related Certifications: | ITIL 4 Strategist: Direct, Plan and Improve ITIL 4 Foundation ITIL 4 Managing Professional ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: High Velocity IT ITIL 4 Specialist: Drive Stakeholder Value |
| Certificate Validity Period: | 3 years |
| Available Languages: | English, French, Italian, Chinese, Japanese, Portuguese (Brazil), Polish, German |
| Exam Price: | $350 - $450 USD |
| Recommended Training: | PeopleCert Official eLearning |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored / Onsite, Closed book |
| Pre Condition: | ITIL 4 Foundation or ITIL v3 certification; completion of accredited training or official e-learning required |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Digital Product Lifecycle and ITIL Operating Model | 20% | - ITIL service value system and service value chain - Four dimensions of service management - Digital product lifecycle integration |
| Fundamental Principles and Concepts | 15% | - Lean, Agile, DevOps, and continuous improvement - ITIL guiding principles - Design thinking, complexity thinking, and service-dominant logic |
| Fast Development and Delivery | 15% | - Automation and cloud technologies - Software development and testing practices - Architecture management and business analysis |
| Resilient Operations | 10% | - Monitoring, incident, and problem management - Availability, capacity, and performance management - Service continuity and infrastructure management |
| Co-created Value and Assured Conformance | 5% | - Relationship management and service design - Governance, risk, and compliance |
| Concepts of High-velocity IT | 20% | - Digital transformation and IT transformation - Characteristics and objectives of high-velocity IT - Digital products and digital technology |
| Valuable Investments | 15% | - Strategic alignment and innovation - Portfolio management and investment prioritization |
Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Questions Answered
The ITIL-4-Specialist-High-velocity-IT exam leads to the ITIL 4 Specialist: High-velocity IT certification from PeopleCert / AXELOS. It is positioned at the Specialist / Managing Professional Module level. The exam validates the knowledge and skills expected of candidates preparing for Peoplecert ITIL 4 Specialist: High-velocity IT.
Related certifications include:
- ITIL 4 Managing Professional
- ITIL 4 Foundation
- ITIL 4 Specialist: Create, Deliver and Support
- ITIL 4 Specialist: Drive Stakeholder Value
- ITIL 4 Specialist: High Velocity IT
- ITIL 4 Strategist: Direct, Plan and Improve
The ITIL-4-Specialist-High-velocity-IT exam includes 40 questions and allows 90 (113 for non-native English speakers). Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for ITIL-4-Specialist-High-velocity-IT is 70% (28 out of 40), and the official exam fee is $350 - $450 USD. Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
ITIL 4 Foundation or ITIL v3 certification; completion of accredited training or official e-learning required
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
You can register through the official channels listed below:
The available exam delivery method is Online proctored / Onsite, Closed book.
The official training options include:
After reviewing the recommended training, reinforce what you learned with Actual4dump's 42 practice questions for ITIL-4-Specialist-High-velocity-IT.
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The current ITIL-4-Specialist-High-velocity-IT outline is organized into 7 top-level domains. The first listed areas include:
- Co-created Value and Assured Conformance (5%)
- Digital Product Lifecycle and ITIL Operating Model (20%)
- Concepts of High-velocity IT (20%)
Review the Exam Topics section above for the complete outline and any nested subtopics.
Peoplecert ITIL 4 Specialist: High-velocity IT Sample Questions:
Question 1
A development team has too much work in progress. Features are started quickly, but many remain unfinished for long periods, causing delays and confusion.
Which technique would BEST help the team improve flow?
A. Shift-left testing
B. Chaos engineering
C. Service level management
D. Kanban
Question 2
A project team was under pressure to create a minimum viable product as part of a new online banking service. The functionality was tested but errors have occurred in the live environment and these might impact customer retention rates.
Which practice has activities to help protect the organization from these errors?
A. Business analysis
B. Service continuity management
C. Problem management
D. Deployment management
Question 3
Which statement about high-velocity IT is CORRECT?
A. Moving to a high-velocity way of working will reduce costs and risks
B. The required velocity should be based on the nature of an organization
C. Levels of utility or warranty might have to be sacrificed for higher velocity
D. Organizations should assign a high priority to high-velocity transformations
Question 4
An organization says it wants to become "high velocity," so it instructs all teams to release changes faster. As a result, failed changes increase, employees feel pressured, and customers complain about instability.
What is the BEST conclusion?
A. The organization should stop using automation tools
B. The organization should continue, because velocity always increases value
C. The organization should separate development and operations teams completely
D. The organization has focused on speed without balancing other HVIT objectives
Question 5
An online retail provider wants to detect service degradation before customers begin complaining. The organization wants automated alerts based on response time, transaction failure rates, and unusual traffic patterns.
Which practice would MOST directly support this need?
A. Relationship management
B. Monitoring and event management
C. Service continuity management
D. Supplier management
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: B |
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