Exam Name: ITIL 4 Specialist: High-velocity IT Exam
Certification Provider: Peoplecert
Corresponding Certification: Peoplecert IT Infrastructure Library
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Updated: Oct 22, 2026
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- Total Questions: 42
- Updated on: Oct 22, 2026
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- Total Questions: 42
- Updated on: Oct 22, 2026
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- Total Questions: 42
- Updated on: Oct 22, 2026
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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:
| Certification Vendor: | PeopleCert / AXELOS |
|---|---|
| Exam Name: | ITIL® 4 Specialist: High-velocity IT Exam |
| Exam Number: | ITIL-4-Specialist-High-velocity-IT |
| Exam Format: | Closed Book, Multiple Choice |
| Real Exam Qty: | 40 |
| Passing Score: | 70% (28 out of 40) |
| Exam Duration: | 90 (113 for non-native English speakers) |
| Related Certifications: | ITIL 4 Strategist: Direct, Plan and Improve ITIL 4 Foundation ITIL 4 Managing Professional ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: High Velocity IT ITIL 4 Specialist: Drive Stakeholder Value |
| Certificate Validity Period: | 3 years |
| Available Languages: | English, French, Italian, Chinese, Japanese, Portuguese (Brazil), Polish, German |
| Exam Price: | $350 - $450 USD |
| Recommended Training: | PeopleCert Official eLearning |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored / Onsite, Closed book |
| Pre Condition: | ITIL 4 Foundation or ITIL v3 certification; completion of accredited training or official e-learning required |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Digital Product Lifecycle and ITIL Operating Model | 20% | - ITIL service value system and service value chain - Four dimensions of service management - Digital product lifecycle integration |
| Fundamental Principles and Concepts | 15% | - Lean, Agile, DevOps, and continuous improvement - ITIL guiding principles - Design thinking, complexity thinking, and service-dominant logic |
| Fast Development and Delivery | 15% | - Automation and cloud technologies - Software development and testing practices - Architecture management and business analysis |
| Resilient Operations | 10% | - Monitoring, incident, and problem management - Availability, capacity, and performance management - Service continuity and infrastructure management |
| Co-created Value and Assured Conformance | 5% | - Relationship management and service design - Governance, risk, and compliance |
| Concepts of High-velocity IT | 20% | - Digital transformation and IT transformation - Characteristics and objectives of high-velocity IT - Digital products and digital technology |
| Valuable Investments | 15% | - Strategic alignment and innovation - Portfolio management and investment prioritization |
The ITIL-4-Specialist-High-velocity-IT Exam and Our Materials: Full Details
You do not need to buy review material twice. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date, and we will process a full refund within seven days of verification. Exclusions: exams taken within three days of purchase, candidate names that do not match the payer, and free or expired products. If you would rather switch tracks, we will exchange your product for two others of equal value at no cost.
The Peoplecert ITIL 4 Specialist: High-velocity IT blueprint centers on these domains:
- Co-created Value and Assured Conformance (5%)
- Digital Product Lifecycle and ITIL Operating Model (20%)
- Concepts of High-velocity IT (20%)
Additional domains complete the official outline, and our bank covers every one.
Registration goes through the official channels below:
Pick a test center or online session that fits your calendar, and book early for the widest choice of dates.
By daily checking and automatic delivery. Our Peoplecert experts check for updates every day, and whenever the ITIL-4-Specialist-High-velocity-IT bank is revised, the system sends the latest version to you automatically — free for 365 days from purchase. The bank stays closely linked to the actual exam content, with expert-verified answers throughout. Choose among three formats: a printable PDF for easy notes, a Windows PC test engine that simulates the real exam environment, and an online engine that runs on any device and works offline after the first download. A free demo lets you experience all of it before buying.
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Currently, the ITIL-4-Specialist-High-velocity-IT exam's passing score is 70% (28 out of 40) and the registration fee is $350 - $450 USD. These figures belong to Peoplecert and can be revised, so confirm them on the official site before scheduling.
Peoplecert states the following prerequisites for the Peoplecert ITIL 4 Specialist: High-velocity IT: ITIL 4 Foundation or ITIL v3 certification; completion of accredited training or official e-learning required.
For the authoritative details, see the official certification page.
Peoplecert recommends these official training resources:
Pair the course that fits your background with consistent question practice for the best results.
According to the latest exam information, the ITIL-4-Specialist-High-velocity-IT exam contains 40 questions and lasts 90 (113 for non-native English speakers) minutes. Simulating those conditions at home with the PC test engine is excellent preparation for the real environment.
Peoplecert ITIL 4 Specialist: High-velocity IT Sample Questions:
A development team has too much work in progress. Features are started quickly, but many remain unfinished for long periods, causing delays and confusion.
Which technique would BEST help the team improve flow?
- A. Shift-left testing
- B. Chaos engineering
- C. Service level management
- D. Kanban
Correct Answer: D 🗳️
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A project team was under pressure to create a minimum viable product as part of a new online banking service. The functionality was tested but errors have occurred in the live environment and these might impact customer retention rates.
Which practice has activities to help protect the organization from these errors?
- A. Business analysis
- B. Service continuity management
- C. Problem management
- D. Deployment management
Correct Answer: C 🗳️
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Which statement about high-velocity IT is CORRECT?
- A. Moving to a high-velocity way of working will reduce costs and risks
- B. The required velocity should be based on the nature of an organization
- C. Levels of utility or warranty might have to be sacrificed for higher velocity
- D. Organizations should assign a high priority to high-velocity transformations
Correct Answer: B 🗳️
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An organization says it wants to become "high velocity," so it instructs all teams to release changes faster. As a result, failed changes increase, employees feel pressured, and customers complain about instability.
What is the BEST conclusion?
- A. The organization should stop using automation tools
- B. The organization should continue, because velocity always increases value
- C. The organization should separate development and operations teams completely
- D. The organization has focused on speed without balancing other HVIT objectives
Correct Answer: D 🗳️
Explanation: Only visible for Actual4dump members. You can sign-up / login (it's free).
An online retail provider wants to detect service degradation before customers begin complaining. The organization wants automated alerts based on response time, transaction failure rates, and unusual traffic patterns.
Which practice would MOST directly support this need?
- A. Relationship management
- B. Monitoring and event management
- C. Service continuity management
- D. Supplier management
Correct Answer: B 🗳️
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