Exam Name: Salesforce Certified Field Service Lightning Consultant
Certification Provider: Salesforce
Corresponding Certification: Field Service Lightning program
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Preparing for a Salesforce credential calls for material that follows the official scope. Actual4dump builds its Salesforce Certified Field Service Lightning Consultant practice set around the Field-Service-Lightning-Consultant objectives, with 303 questions designed to support a focused review.
Salesforce Field-Service-Lightning-Consultant Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Field Service Lightning Consultant Exam |
| Exam Number: | Field-Service-Lightning-Consultant |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Service Cloud Consultant Salesforce Certified Administrator |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 2 years (requires annual maintenance via Trailhead) |
| Passing Score: | 63% |
| Exam Price: | USD 200 (+ applicable taxes; retake: USD 100) |
| Recommended Training: | Implementing Field Service Lightning (Instructor-led) Salesforce Trailhead Field Service Lightning Trails |
| Exam Registration: | Webassessor Registration Salesforce Credentials |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Salesforce recommends holding Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant; minimum 6 months hands-on experience with Field Service Lightning |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/field-service-lightning-consultant |
Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Work Order Management | 23% | - Set up entitlements, service contracts, and SLAs - Configure work order lifecycle, types, and milestones - Relate work orders to cases, accounts, and assets - Manage work order line items and required products |
| Mobile and Field Execution | 17% | - Manage mobile workflows and offline access - Track time, inventory, and work completion - Configure Field Service mobile app settings |
| Scheduling and Optimization | 28% | - Use routing, optimization, and dispatch strategies - Manage service appointment lifecycle - Configure scheduling policies and service objectives - Utilize Dispatcher Console features - Implement complex work and multi-day appointments |
| Field Service Lightning Setup and Configuration | 22% | - Configure service territories, operating hours, and locations - Define license types and permission sets - Define products, assets, and inventory settings - Set up service resources, skills, and time sheets |
| Maintenance Plans and Advanced Features | 10% | - Integrate with Service Cloud and other clouds - Configure reports, dashboards, and analytics - Set up recurring maintenance plans |
Salesforce Field-Service-Lightning-Consultant Certification Exam FAQ
The Field-Service-Lightning-Consultant exam, Salesforce Certified Field Service Lightning Consultant, assesses whether a candidate can apply Salesforce knowledge to the skills measured by this credential. It is associated with the Salesforce Certified Field Service Lightning Consultant certification. The certification is positioned at the Consultant / Professional level. Related credentials include Salesforce Certified Administrator, Salesforce Certified Service Cloud Consultant.
The Field-Service-Lightning-Consultant exam includes 60 questions and allows 105 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4dump practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for Salesforce Certified Field Service Lightning Consultant is 63%, and the official exam fee is USD 200 (+ applicable taxes; retake: USD 100). A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 303 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for Salesforce Certified Field Service Lightning Consultant is: Salesforce recommends holding Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant; minimum 6 months hands-on experience with Field Service Lightning Before registering, review the eligibility details on the official exam page to confirm the requirements.
You can register for Salesforce Certified Field Service Lightning Consultant through the following channels:
The available exam delivery format is Online proctored or onsite testing center.
The following official training resources are recommended for Salesforce Certified Field Service Lightning Consultant:
- Salesforce Trailhead Field Service Lightning Trails
- Implementing Field Service Lightning (Instructor-led)
After reviewing these training options, you can reinforce each topic with 303 practice questions from Actual4dump.
Yes. Actual4dump provides a free PDF demo so you can review the format and quality of the Salesforce Certified Field Service Lightning Consultant practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
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The published Salesforce Certified Field Service Lightning Consultant outline contains 5 major domains. The opening domains include:
- Maintenance Plans and Advanced Features (10%)
- Mobile and Field Execution (17%)
- Work Order Management (23%)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
Salesforce Certified Field Service Lightning Consultant Sample Questions:
A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill requirement for the appointment.
How can the Dispatcher update the Service Crew to meet those requirements?
- A. Update the Service Crew on the Service Appointment's Work Type.
- B. Use the Crew Management tool to add Service Resources to the Crew.
- C. A Create a new Service Appointment with a different Crew.
- D. Edit the Service Appointment and add a new Service Resource.
in which two scenarios should a consultant recommend multi day service appointment? Choose 2 answers
- A. jobs need to be performed at the same site on the same day of the week.
- B. jobs require multiple stages of work performed by different resources.
- C. Jobs can take longer than the available resources hours in a day.
- D. jobs require consecutive days of work and can span over weekends.
Which two configurations can companies add to brand the Field Service mobile app?
- A. Company address
- B. Company style sheets
- C. Company Colors
- D. Company logo
An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each required component so it can be tracked and priced separately. However, a few of the components are only on the company's Preferred Price Book while the others are on the U.S. Price Book.
Which solution should a Consultant recommend so the agent can meet this requirement?
- A. Create one Work Order and add Work Order Line Items based on the Price Book selected on the Work Type.
- B. Create one Work Order and override the price on Work Order Line Items for products on the Preferred Price Book.
- C. Create one Work Order for each Price Book and use Work Types to assign the Price Book to each Work Order Line Item.
- D. Create one Work Order for each Price Book and add Work Order Line Items to the appropriate Work Order based on its Price Book.
Universal Containers has implemented a Knowledge solution to provide Field Technicians with information necessary to complete assigned work. Which two capabilities will now be available?
- A. Attach Articles to Work Orders and Work Order Line Items.
- B. Attach Knowledge Articles to Work Order Line Items Only.
- C. Manage Attached Articles and Search the Knowledge Base.
- D. Include Quick Actions and Global Actions in Attached Articles.
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