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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. How does inventory management differ for manufacturing organizations compared to service organizations?

A) Manufacturing organizations must maintain tangible inventory.
B) Service organizations must maintain work-in-progress types of inventory.
C) Manufacturing organizations must keep large amounts of product on hand at all times, regardless of demand.
D) Service organizations are concerned with managing idle time due to material and component shortages.

2. What are two common drawbacks of implementing an enterprise resource planning (ERP) solution?
Choose 2 answers

A) It requires extensive, often complex, training.
B) It must always be customized and too much customization may slow down projects.
C) It takes a long time to implement and to see any benefits.
D) The cost savings and/or payback is impossible to measure in terms of bottom line.

3. Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?

A) Time a resource is used / time a resource is available
B) Actual output / standard output
C) Throughput time / value-added time
D) Output / input

4. A company's monthly widgets demand has been consistent for the past few years but now a variable shift in demand is forecasted.
The demands are predicted to be:
* January: 20,000 units
* February: 17,000 units
* March: 19,000 units
* April: 21,000 units
* May: 22,000 units
* June: 24,000 units
Beginning inventory of 10,000 units should be maintained.
What is the average monthly net widget production demand for the company?

A) 22,167
B) 21,667
C) 20,000
D) 20,500

5. A manufacturing company decides to open a new distribution center location in order to minimize distribution costs to warehouses or stores.
What tool should the manufacturing company use to determine where the new distribution center should be located?

A) By using the transportation method
B) By using the load-distance model
C) By using the break-even analysis
D) By using the center-of-gravity approach

Solutions: