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The HCA-Cloud certification is a valuable credential for professionals who want to advance their careers in the healthcare technology field. By demonstrating their expertise in Salesforce Health Cloud, certified professionals are able to differentiate themselves from their peers and position themselves for career advancement opportunities.
To earn the Salesforce Health-Cloud-Accredited-Professional Certification, candidates must pass a multiple-choice exam consisting of 60 questions in 90 minutes. Health-Cloud-Accredited-Professional exam covers a range of topics related to the Salesforce Health Cloud platform, including healthcare-specific data models, patient management workflows, healthcare analytics, and compliance with healthcare regulations. Candidates must demonstrate their ability to configure and customize the platform to meet the specific needs of healthcare organizations, as well as their knowledge of best practices for data security and privacy in the healthcare industry. Achieving this certification can help professionals differentiate themselves in the competitive healthcare IT job market and demonstrate their commitment to staying up-to-date with the latest industry trends and technologies.
Salesforce Health Cloud Accredited Professional certification exam is a valuable credential for healthcare professionals seeking to demonstrate their expertise in using Salesforce Health Cloud to improve patient outcomes and streamline operations. It requires a deep understanding of healthcare industry standards and regulations, as well as the ability to configure and customize the platform to meet the unique needs of healthcare providers. By obtaining this certification, professionals can advance their careers and contribute to the ongoing transformation of the healthcare industry.
NEW QUESTION # 41
When setting up Intelligent Sales, which three types of records should an administrator create for a Field Sales Agent before Visit records can be created? (Choose three.)
- A. Contacts
- B. Assets
- C. Opportunities
- D. Locations
- E. Accounts
Answer: A,B,D
Explanation:
To create Visit records for a Field Sales Agent using Intelligent Sales, the administrator must create Contacts, Locations, and Assets records for the agent. Contacts are the people that the agent visits or interacts with during their sales cycle. Locations are the places where the agent conducts their visits or activities. Assets are the products or devices that the agent sells or services during their visits. Opportunities and Accounts are not required for creating Visit records using Intelligent Sales.
NEW QUESTION # 42
Which type of files can be uploaded as Consent Documents in secure folders of Health Cloud for a Care Program? (Choose two)
- A. Files that are smaller than 2 - Simple Application 5MB
- B. Password protected files
- C. Authorization consent forms
- D. Opt out consent documents
- E. Copy-protected PDF files
Answer: A,C
Explanation:
According to the Salesforce documentation1, consent documents are files that capture the enrollee's consent to participate in a care program. Consent documents can be uploaded as PDF, DOC, DOCX, or JPG files in secure folders of Health Cloud for a care program. The file size limit for consent documents is 2 MB1. Therefore, options C and D are correct. Option A is incorrect, because copy-protected PDF files cannot be uploaded as consent documents. Option B is incorrect, because opt out consent documents are not used to enroll in a care program, but to withdraw from it. Option E is incorrect, because password protected files cannot be uploaded as consent documents.
NEW QUESTION # 43
A pharma company is implementing Health Cloud and trying to track insurance details related to its patients. The company wants to track:
* A list of all payer organizations
* The plans offered by a given payer
* The standard benefits available under a plan
* Which plan a given patient is enrolled in and their specific insurance details Which set of objects should a consultant implement to meet these requirements?
- A. Account, Purchaser Plan, Member Benefit, Insurance Plan
- B. Purchaser, Insurance Plan, Insurance Benefit, Plan Detail
- C. Payer, Plan Offering, Coverage Benefit, Member Plan
- D. Account, Purchaser Plan, Plan Benefit, Member Plan
Answer: D
Explanation:
The set of objects that the consultant should implement to meet the pharma company's requirements are Account, Purchaser Plan, Plan Benefit, and Member Plan. These objects are part of the Health Cloud data model and allow the company to track payer organizations, plans, benefits, and patient enrollments.
NEW QUESTION # 44
A payer is looking for a solution to recruit, credential, and onboard providers into its network. Which Health Cloud add-on should help the payer address these requirements?
- A. Provider Relationship Management
- B. Contact Center for Payers
- C. Utilization Management
- D. Provider Network Management
Answer: A
Explanation:
C is correct because Provider Relationship Management is a Health Cloud add-on that helps payers to recruit, credential, and onboard providers into their network. Provider Relationship Management provides features and tools that allow payers to manage provider contracts, track provider performance, monitor provider satisfaction, and streamline provider communication.
NEW QUESTION # 45
How Should Members and Patients be represented during the............ Managers as per the Salesforce recommendation?
- A. Leveraging Candidate Accounts are the recommended approach to .........
- B. Leveraging Person Accounts is the recommended approach to .........
- C. Salesforce recommends using Member Accounts to represent members ......
- D. The individual Data Model may be used to represent members .........
Answer: B
NEW QUESTION # 46
An insurance organization wants to be able to track specialties and sub-specialties related to practitioner to use in provider search. Which would they store these relationships? (Choose threE.
- A. Healthcare provider Taxonomy
- B. Healthcare provider specialty
- C. Care specialty
- D. Care Taxonomy
- E. Care provider facility specialty
Answer: A,C,E
Explanation:
Reference and details below.
NEW QUESTION # 47
Within Health Cloud Console, there are two apps available for use depending on work preferences, which console is available within Lightning Experience?
- A. Health Cloud - Personal
- B. Health Cloud - Worklist
- C. Health Cloud - Console
- D. Health Cloud - Individual
Answer: B,C
NEW QUESTION # 48
With regards to Integration/Interoperability, which three statement are true about health cloud? (Choose Three)
- A. The New clinical data modelin health cloud is aligned with FHIR R4 standards.
- B. Most EHR (Electronic Health Record) data exchange today is still done via legacy HL7 v2 - simple application interface.
- C. The new clinical data model in Health cloud is aligned with HL7 v2-simple application standard.
- D. Health cloud support data exchange with both HL7 and FHIR enabled systems.
- E. Health cloud has a FHIR server.
Answer: A,B,D
NEW QUESTION # 49
The Salesforce administrator for ABC Policies Inc, a Health Care Payer Organization, would like to enable the members to enroll in and out of Care Program multiple times. Where, within Health Cloud Settings, should a Health Cloud administrator make changes to accomplish this requirement?
- A. Program Enrollee Settings
- B. Care Program Settings
- C. Health Cloud Settings
- D. Care Request Settings
Answer: A
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 50
A customer wants to view medication data from Health Cloud leveraging FHIR standards. Which Health Cloud data model should a consultant use?
- A. Virtual Care data model
- B. Electronic health record (EHR) data model
- C. Integrated Care Management data model
- D. Clinical data model
Answer: D
Explanation:
To view medication data from Health Cloud leveraging FHIR standards, a consultant should use the clinical data model. This data model is built to align with HL7's FHIR R4 and provides objects and fields to store and access clinical information such as medications, conditions, encounters, observations, and more6. The clinical data model also supports FHIR APIs to enable interoperability between Health Cloud and external systems that use FHIR standards7. Integrated Care Management data model, Electronic health record (EHR) data model, or Virtual Care data model are not data models that can fulfill this requirement.
NEW QUESTION # 51
Which three terms can a Life Sciences company track about a Care Program using Program Management in Health Cloud? (Choose three)
- A. The clinical indicators that need to be monitored in the Care Program.
- B. The multiple marketing campaigns that enrollees are subjected to as part of the Care Program.
- C. The Plans that enrollees have been engaged in as part of the Care Program.
- D. The budget & expense of the company's associated Care Program.
- E. The products that are associated with a given Care Program.
Answer: A,C,E
Explanation:
According to the Salesforce documentation, a life sciences company can track the following terms about a care program using program management in Health Cloud:
The clinical indicators that need to be monitored in the care program, such as blood pressure, cholesterol level, or weight.
The products that are associated with a given care program, such as medications, devices, or services.
The plans that enrollees have been engaged in as part of the care program, such as education plan, adherence plan, or follow-up plan. Therefore, options A, B, and E are correct. Option C is incorrect, because marketing campaigns are not tracked by program management in Health Cloud. Option D is incorrect, because budget and expense are not tracked by program management in Health Cloud.
NEW QUESTION # 52
Which of the following is a valid Life Science Program Management data object ? (Choose threE.
- A. Care Program Provider
- B. Care Program Problem
- C. Care Program Team Member
- D. Care Program Enrollee Campaign
- E. Care Program Enrollee Product
Answer: A,C,E
Explanation:
Explanation
Reference and details below.
Graphical user interface, text, application Description automatically generated
NEW QUESTION # 53
Bloomington Caregivers has created and tested its first care plan template in a sandbox, Which includes problems, goals, and tasks. The company has deployed this template to its final environment using Data Loader.
Which two steps should a consultant recommend, following this deployment, to enable users to successfully leverage this new template?
- A. Confirm User access to Care plan objects.
- B. Activate the problems; goals, and tasks associated with the template.
- C. Conduct end-user training O he use of the care plan template.
- D. Activate the new care plan template.
Answer: A,D
Explanation:
After deploying a care plan template from a sandbox to a final environment using Data Loader, the consultant should recommend the following two steps to enable users to successfully leverage the new template:
Confirm User access to Care plan objects: The consultant should ensure that the users have the appropriate permissions and sharing settings to access the care plan objects, such as Care Plan Template, Care Plan Template Problem, Care Plan Template Goal, and Care Plan Template Task1. The users should also have access to the parent records of the care plan objects, such as Account or Contact2.
Activate the new care plan template: The consultant should activate the new care plan template by changing its status from Draft to Active3. This will make the template available for users to apply to their patients. The consultant does not need to activate the problems, goals, and tasks associated with the template separately, as they are automatically activated when the template is activated3.
Reference:
1: Permissions Required for Care Plans - Salesforce 2: Give Caseworkers Access to Goal Assignments and Benefit Assignments Related to Care Plans - Salesforce 3: Create a Care Plan Template - Salesforce
NEW QUESTION # 54
Which three type of basic Patient or Member information is displayed.............
- A. Thumbnail of Chatter Photo
- B. List of Patient/Member Conditions
- C. Gender
- D. Date of Birth and Age
- E. Primary Care Coordinator
Answer: A,C,D
NEW QUESTION # 55
Which of the following capabilities of provide search would a customer service agent use to help prospective and returning patients for the right provider? (Choose threE.
- A. Connect the list of fields displayed in the search panel and search results.
- B. Use custom fields defined in health care provider and health care practitioner facility entities as part of search experience.
- C. Use provider search in an authenticated community page
- D. Use custom fields defined in any entity within the provider data model in health cloud as part of search experience.
- E. Use provider search in an unauthenticated community page.
Answer: A,B,C
Explanation:
According to the Salesforce documentation, the following capabilities of provider search would a customer service agent use to help prospective and returning patients find the right provider:
Use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of search experience. The provider search allows customer service agents to use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search criteria or filters. This helps them narrow down their search results based on specific attributes or preferences.
Use provider search in an authenticated community page. The provider search allows customer service agents to use provider search in an authenticated community page where they can log in with their credentials and access more features and information than an unauthenticated community page.
Control the list of fields displayed in the search panel and search results. The provider search allows customer service agents to customize which fields are displayed in the search panel and search results for different types of providers or facilities. This helps them find the most relevant information quickly and easily.
NEW QUESTION # 56
When setting up Intelligent Sales, which three types of records should an administrator create for a Field Sales Agent before Visit records can be created? (Choose three.)
- A. Accounts
- B. Contacts
- C. Assets
- D. Opportunities
- E. Locations
Answer: A,B,E
NEW QUESTION # 57
Whichpermission set is needed to grant users read access to health insurance records and also create, read and update access to Utilization Management records?
- A. HC Permission set license
- B. HC Utilization Management Permission Set
- C. HC Foundation permission set
- D. The Health Cloud Member Services Permission Set
Answer: B
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 58
Which twopreference must a salesforce administrator enable to begin using Intelligent Sales for Medical Devices? (Choose two)
- A. Lightning Flows
- B. Intelligent Sales
- C. Visit Inventory Management
- D. Lightning App builder
- E. Action Plans
Answer: B,C
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 59
As part of a post-visit summary, a client wants to send patients information documenting their visit and care plan. A patient advocate will select from templates to create personalized documents to send. Which tool should a developer use to provide the necessary functionality?
- A. Health Cloud Email Manager
- B. Salesforce PDF Generator
- C. OmniStudio Document Generation
- D. Contract Lifecycle Management
Answer: C
Explanation:
B is correct because OmniStudio Document Generation is the tool that can provide the necessary functionality to send patients information documenting their visit and care plan. OmniStudio Document Generation allows users to generate documents from Microsoft Word or PowerPoint templates that can include data from any Salesforce object or external data source. Users can select from predefined templates or create their own, and personalize the documents with conditional logic, data tokens, and tabulation. Users can also convert the documents to PDF format and send them via email or other channels.
NEW QUESTION # 60
Which entity in the new data model of Health Cloud can be used to store mappings between different coding systems such ICD and HCC codes?
- A. Codesets
- B. Codeset Bundle
- C. Identifier
- D. ContactPoint
Answer: A
NEW QUESTION # 61
A Health Cloud administrator working on a Care Coordination project needs to change the role name 'Care Coordinator' to 'Care Consultant' to match the organizations nomenclaturE. Which three steps should the administrator take to ensure all Tasks identify the role 'Care Consultant'? (Choose three.)
- A. Update the corresponding roles in the Assigned To picklist for the Care Plan Template Task object.
- B. Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting.
- C. Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting.
- D. Update the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators.
- E. Create an ETL script to update the previously assigned To picklist values of Tasks created in the past.
Answer: A,B,C
NEW QUESTION # 62
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