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Salesforce TVB-201 Exam Syllabus Topics:
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NEW QUESTION 15
A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator
to reset their password.
Which two options should the administrator consider when resetting the user's password?
Choose 2 answers
- A. Resetting the password will change the user's password policy.
- B. After resetting a password, the user may be required to activate their device to successfully log
- C. Resetting a locked-out user's password automatically unlocks the user's account.
- D. Single sign-on users can reset their own passwords using the forgot password link.
Answer: B,C
Explanation:
in to Salesforce.
NEW QUESTION 16
An administrator supporting a global team of salesforce users has been asked to configure company
settings
Choose 2 options
- A. Currency Locale
- B. Default Language
- C. Password Policy
- D. Login Hours
Answer: A,B
NEW QUESTION 17
Universal Containers requires a different Lightning page to be displayed when Accounts are
viewed in the Sales Console and in the Service Console.
How should an administrator meet this requirement?
- A. Update page layout assignments.
- B. Define multiple record types.
- C. Assign Lightning pages as app default.
- D. Create different user profiles.
Answer: A
NEW QUESTION 18
The VP of Sales at Cloud Kicks would like a graphic on the company performance dashboard to display the total current pipeline against the goal for the year,
Which type of component should be used to display the requested information?
- A. Table
- B. Stacked Bar
- C. Metric
- D. Gauge
Answer: B
NEW QUESTION 19
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR
system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers
- A. Approval Process
- B. Outbound Message
- C. Email Alert Action
- D. Quick Action
Answer: A,B
NEW QUESTION 20
An administrator at Ursa Major Solar needs to send information to an external accounting system
What workflow action should the administrator use to accomplish this?
- A. Create Record
- B. Outbound Message
- C. Assign Task
- D. Custom Notification
Answer: B
NEW QUESTION 21
Ursa Major Solar recently purchased 15 new Salesforce licenses.
How many users can an administrator create at the same time on the add multiple users page?
- A. An unlimited number of users.
- B. A maximum of 5 users.
- C. A maximum of 10 users.
- D. A maximum of 15 users.
Answer: C
NEW QUESTION 22
At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click the submit for approval button to begin the process but sometimes the user forgets.
How should an administrator automate submission so all new public articles will enter the approval process?
- A. Update Initial Actions
- B. Default the Submit for Approval button
- C. Use Process Guilder
- D. Create a new record type and page layout
Answer: B
NEW QUESTION 23
Safes users at Universal Containers are reporting that it Is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
Which two options should the administrator recommend to help simplify the process? Choose 2 answers
- A. Create a simplified Opportunity page layout.
- B. Use a Kanban list view for Opportunity.
- C. Add a Path for stage to the opportunity record page.
- D. Configure an autolaunched flow for Opportunity editing.
Answer: B,D
NEW QUESTION 24
An administrator Installed a managed package that contains a permission set group. The permission set group that was installed Includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.
What should the administrator do to control Delete access?
- A. Use a muting permission set with a permission set group to mute selected permissions.
- B. Create a new permission set that has Delete access deselected for the objects.
- C. Create a new role that prevents Delete permissions from rolling up to the users.
- D. Edit the profile for the users to remove Delete access from the objects.
Answer: A
NEW QUESTION 25
At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.
What action should the administrator take to satisfy the request?
- A. Create a workflow to update Opportunity fields based on the lead.
- B. Map the lead custom field to the product's product category field.
- C. Configure the product categories picklist field on the product.
- D. Create a custom field on the Opportunity and map the two fields.
Answer: B
NEW QUESTION 26
An administrator at Ursa Major Solar needs to send information to an external accounting system whenever an opportunity closes.
What workflow action should the administrator use to accomplish this? ,
- A. Outbound Message
- B. Assign Task
- C. Custom Notification
- D. Create a Record
Answer: A
NEW QUESTION 27
AW Computing (AWC) occasionally works with independent contractors, who the company
stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the
historical accuracy of the record.
What should AWC use to track Contacts?
- A. Use a partner community to track the Contacts.
- B. Create a Junction object to track many-to-many relationship.
- C. Enable Contacts to multiple Accounts.
- D. Create a new Contact record for each agency.
Answer: C
NEW QUESTION 28
An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.
What will the administrator need to do to use the Data Loader?
- A. Append their security token at the end of their password to login.
- B. Use the Data Import Tool to mass import custom object records.
- C. Reset their password and their security token.
- D. Add a permission set that allows them to import data.
Answer: C
NEW QUESTION 29
Ursa Major Solar has the following environment and requirements:
* Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside Sales Representative, and Customer Service Representative.
* The Sales Manager wants to prevent these accounts from being inadvertently contacted more than once on the same day.
* The Sales Manager wants to report on various customer interactions.
How should the administrator fulfill these requirements?
- A. Enter comments into the notes section on the account.
- B. Post customer interactions in Chatter on the account.
- C. Log a separate task, call, or activity on the account.
- D. Log a case on the account.
Answer: C
NEW QUESTION 30
Which two capabilities are considerations when marking a field as required In Object Manager?
Choose 2 answers
- A. The field Is added to every page layout on that object.
- B. The field Is universally required to save a record on that object.
- C. The field Is not required to save records via the API on that object.
- D. The field Is optional when saving records via web-to-lead and web-to-case.
Answer: C,D
NEW QUESTION 31
Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The
support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?
- A. Create a Screen Flow that shows only the correct values for status and surface the flow in the utility
bar of the console. - B. Review which status choices are needed for each record type and create support processes for each
that is necessary. - C. Edit the status choices directly on the record type.
- D. Reduce the number of case status values to five.
Answer: B
NEW QUESTION 32
When users log In to Salesforce via the user interface, which two settings does the system check for authentication?
Choose 2 answers
- A. The users TWo-Factor Authentication for User Interface Logins permission
- B. The role IP address restrictions
- C. The user's TWo-Factor Authentication for API Logins permission
- D. The user's profile login hours restrictions
Answer: C,D
NEW QUESTION 33
What is the maximum number of objects that can be added to a custom report type?
- A. Two as long as the objects have associations
- B. Four as long as the objects have associations
- C. One as long as the object has a master -child relationship
- D. Unlimited as long as the objects have associations
Answer: B
NEW QUESTION 34
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list
from the Account record. Sales users want to see Case created date and status while Customer Care
would like to see owner, status, and contact.
What should the administrator use to achieve this?
- A. Compact Layout Editor
- B. Search Layout Editor
- C. Page Layout editor
- D. Related Lookup Filters
Answer: C
NEW QUESTION 35
AW Computing has six sales teams in a region. These teams always consist of the same account manager, engineer, and assistant.
What should the administrate- configure to make it easier for teams to collaborate with the same customer?
- A. Create a queue for each team and assign account ownership to the queue.
- B. Enable account teams and show the users how to set up a default account team.
- C. Propose the users manually share ail their accounts with their teammates.
- D. Enable and configure standard opportunity teams with splits.
Answer: B
NEW QUESTION 36
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents
should be prohibited from reverting the Case back to a previous status.
- A. Global Value Picklists
- B. Validation Rules
- C. Predefined Field Values
- D. Dependent Picklists
Answer: B
NEW QUESTION 37
Universal Containers wants to ensure that Its org Is secure and has asked an Administrator to configure password requirements for its users. Which three actions are Administrators able to configure?
Choose 3 answers
- A. Set password complexity requirements.
- B. Set the length of time before passwords expire.
- C. Set maximum invalid login attempts.
- D. Set prohibited password values.
- E. Set requirement that passwords must be unique for each user.
Answer: A,B,C
NEW QUESTION 38
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