Latest Salesforce Community-Cloud-Consultant PDF and Dumps (2021) Free Exam Questions Answers
Pass Your Salesforce Community Cloud Community-Cloud-Consultant Exam on Dec 28, 2021 with 280 Questions
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NEW QUESTION 137
Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.
- A. Test the Community for member activity, including cases and articles.
- B. Formalize the member registration process, including automating the account assignment orperson account creation.
- C. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.
- D. Make sure customers are not members of other Salesforce Communities.
- E. Performance test the Community with a large number of members with increased activity.
Answer: C,D
NEW QUESTION 138
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become Partners.
How should the coffee company's Administrator meet these requirements?
- A. Create a Public Community and let brand advisors and consumers register themselves.
- B. Create a Private Community and let brand advisors and consumers register themselves.
- C. Create a Public Community for consumers and a separate Private Community for brand advisors.
- D. Create a Public Community for consumers and brand advisors.
Answer: A
NEW QUESTION 139
ESTION NO: 159
What are the two ways to integrate Google Analytics with a template based Community?
- A. Community Manager >> Settings >> Advanced >> Google Analytics Tracking
- B. Setup Menu >> Google Analytics >> Communities
- C. Community Builder >> Settings > > Analytics Setup
- D. Community Builder >> Settings >> Advanced >> Edit Head Markup
- E. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
Answer: A,D
NEW QUESTION 140
Universal Ketchup Containers are ready to start adding Members to their brand new Customer Plus Community. What steps would an administrator take to do this?
- A. Add the Member Profile to the Community
- B. Add the Member Profile to the Community then Navigate to the Contact Record and Enable the Contact as a Community User
- C. Navigate to the Contact Record and Enable the Contact as a Community User
- D. Add the Member Profile to the Community then Navigate to the Account record and enable Contact access to the Community
Answer: B
NEW QUESTION 141
Northern Trail Outfitters is launching a Community with the following requirements: * Branding requirement is limited to the company logo. * Community should be available on desktop. Mobile responsive is not needed.
* Community users should have access to reports and dashboards. * Community users should be able to view their invoices, which are saved as external objects in Salesforce. Which template should the Salesforce Admin use to build this Community?
- A. Napili Template
- B. Kokua Template
- C. Aloha Template
- D. Salesforce Tabs + Visualforce Template
Answer: D
NEW QUESTION 142
Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards. Universal Containers has the following requirements to support their partners during the sales cycle: * Universal Containers can engage with partners during the Sales cycle. * Universal Containers can have internal ions NOT visible to partners. * The Channel Manager can bring any Universal Containers employee to the ion. * Universal Containers employees may or may NOT have access to the Partner Community. How should a Salesforce Admin fulfill those requirements?
- A. Leverage unlisted groups and record sharing for access control
- B. Leverage private groups and record sharing for access control
- C. Leverage Opportunity feed and group record layout for access control
- D. Leverage Opportunity feed and manual shares for access control
Answer: B
NEW QUESTION 143
A coffee company sells products for coffee shops and consumers. The company is planning to launch a Community and has the following goals:
* Go to market quickly.
* Generate online revenue rapidly.
* Work with a mobile-ready storefront.
How should the Community Cloud consultant meet these goals?
- A. Use Build Your Own Lightning Template.
- B. Use custom Lightning Components.
- C. Use B2B Commerce for Community Cloud.
- D. Use a Visualforce Page Lightning Component.
Answer: C
NEW QUESTION 144
Salesforce releases an enhanced feed publisher component in the latest release of the Napili template.
Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin do to resolve this issue?
- A. Enable Chatter for the one
- B. Un publish and republish the Napili template
- C. Refresh the Salesforce component list In Community Builder
- D. Upgrade the template to like latest version
Answer: A
NEW QUESTION 145
Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community.
They need to know if these Articles are helpful to customers when they search for help in the Community.
What is the most efficient way for a Salesforce Admin to get this information from customers?
- A. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.
- B. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article
- C. Create a customer survey using custom Lightning components and add it to the home page.
- D. Enable the article voting property on the Article Content component in the article detail page in the Community Builder
Answer: C
NEW QUESTION 146
An organisation's administrator is tasked with setting up and configuring Reputation within a new community.
Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points. Which three tasks must occur in order to successfully deploy Reputation, per the requirements?
Choose 3 answers
Select one or more of the following:
- A. Provide a custom name for each reputation level
- B. Upload a badge image for each reputation level
- C. Enable setup and display of reputation levels
- D. Configuration point ranges for the levels
- E. Remove and add reputation levels as required
Answer: C,D,E
NEW QUESTION 147
Select two ways you are able to integrate Google Analytics with a template based Community. 2Answers
- A. Community Manager >> Settings >> Advanced >> Google Analytics Tracking
- B. Setup Menu >> Google Analytics >> Communities
- C. Community Builder >> Settings > > Analytics Setup
- D. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
- E. Community Builder >> Settings >> Advanced >> Edit Head Markup
Answer: D,E
NEW QUESTION 148
Northern Trail Outfitters launched a Lightning Community. Community members report being unable to view the menu option to see their work orders. The Salesforce Administrator has validated the following:
* The user profile has Read access to the Work Order object.
* The user profile has membership to the Community.
What should the Salesforce Administrator verify to troubleshoot this issue?
- A. Work Order is added to the Navigation Menu in Administration.
- B. The Work Order tile is added to Community Workspaces.
- C. Work Order is added to the Navigation Menu in Community Builder.
- D. The Work Order component is marked publicly viewable.
Answer: C
NEW QUESTION 149
Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.
In which two ways should this be set up? Choose 2 answers.
- A. In the Community Workspaces, add a new Custom Recommendations Channel.
- B. In Community Builder, add the Featured Recommendations Component to the page.
- C. In the Community Workspaces, create the Recommendation.
- D. In Community Builder, add the Recommendations Component to the page.
- E. In the Community Workspaces, target all Recommendations to a new Audience Type.
Answer: C,D
NEW QUESTION 150
Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. How should the Salesforce Admin address this issue?
- A. Create a custom case page for Guest users and add required fields.
- B. Create a record type for Guest users and associate to the Case page layout.
- C. Create a Global Action and update the layout to include required fields.
- D. Create a new Case page in Community Builder and include required fields.
Answer: B
NEW QUESTION 151
Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.
Select one or more of the following:
- A. Assign Data categories to articles and map to Topics
- B. Assign articles directly to Navigational Topics
- C. Assign Data categories to Chatter profiles and map to Topics
- D. Assign Topic categories to articles
Answer: A
NEW QUESTION 152
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