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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Communication and Team Dynamics- Interpersonal and organizational communication
- Group development and team effectiveness
- Conflict resolution strategies
Foundations of Organizational Behavior- Introduction to organizational behavior principles
- Organizational systems and structures
- Individual vs group behavior in organizations
Motivation and Employee Behavior- Incentives and rewards systems
- Job satisfaction and performance
- Content and process motivation theories
Leadership Theory and Practice- Transformational vs transactional leadership
- Trait, behavioral, and contingency leadership theories
- Leadership styles and effectiveness
Ethics and Decision Making- Corporate social responsibility
- Ethical frameworks in organizations
- Decision-making models
Organizational Culture and Change- Change management models
- Organizational culture development and impact
- Resistance to change and mitigation strategies

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. An employee is motivated by prosperity, economic success, well-being, world peace, and autonomy and self-reliance in the workplace.
Which of the employee's motives is an instrumental value?

A) Economic success
B) Autonomy and self-reliance
C) Prosperity
D) World peace


2. A team was assigned a project. Halfway through the project it was obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had good interpersonal skills as well as good problem-solving and decision-making skills. However, they overlooked other abilities of team members required for accomplishing the work.
Which ability necessary for team members was overlooked?
Choose 1 answer

A) Propensity for social loafing
B) Technical expertise
C) Type D personality
D) Authoritarian personality


3. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Path-goal theory
B) Leader-participation model
C) Leader-member exchange theory
D) Situational leadership theory


4. Which term describes the tendency for individuals to expend less effort when working collectively than when working individually?
Choose 1 answer

A) Independent effort
B) Selective perception
C) Social loafing
D) Employee disengagement


5. What is a disadvantage of group decision making?
Select one.

A) Role disintegration
B) Felt conflict
C) Norm disintegration
D) Groupthink


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: D

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