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NEW QUESTION 28
When renewing a contract with a customer, which action is important?
- A. Start discussions once the contract has expired.
- B. Validate customers business needs.
- C. Do not offer any financing solutions.
- D. Propose only the most important part of the solution.
Answer: D
NEW QUESTION 29
What is the main purpose of CCW-R?
- A. To allow customers and partners to renew software subscriptions and service contracts from one tool
- B. To capture partner and customer billing preferences
- C. To factor customer ATR,upsell and attrition
- D. To allow customers and partners to download renewal data
Answer: A
NEW QUESTION 30
Which licensing model is the most complex for a customer to manage?
- A. Subscription
- B. Enterprise agreement
- C. Managed service agreement
- D. A La Carte
Answer: C
NEW QUESTION 31
What is the future state goal of licensing at Cisco?
- A. Standby License
- B. Classic PAK
- C. Right to use
- D. Smart License
Answer: D
NEW QUESTION 32
Which critical task must be performed during the Qualification phase?
- A. develop a Success Plan
- B. quote delivery
- C. validate customer inventory
- D. Renewal Plan development
Answer: C
NEW QUESTION 33
Which three financial metrics are critical in renewing subscriptions?(Choose three)?
- A. Renewal rate
- B. Annual recurring revenue
- C. Close rate
- D. Training costs
- E. Net new sales
Answer: A,B,D
NEW QUESTION 34
Which action should a Renewals manager take first?
- A. Meet the customer and perform a renewals diagnosis
- B. Download contract data and develop a renewals strategy
- C. Meet and confirm the am,css,csm and their resources
- D. Assign an RS to priority accounts
Answer: C
NEW QUESTION 35
Which business benefit of on-time renewals on Cisco products and services is valid?
- A. exclusive relationship with the customer
- B. rebates and discounts from Cisco
- C. ability to ensure that our TAC cases get priority over others
- D. access to training programs and material
Answer: C
NEW QUESTION 36
Which success indicator for a Renewals manager is valid?
- A. Increased deployment of licenses
- B. New product introductions
- C. On-time renewal
- D. Stabilized customer satisfaction scores
Answer: C
NEW QUESTION 37
What does iarr measure?
- A. Our ability to internally align renewable resources
- B. Our ability to expand upon existing customer value
- C. Our ability to increase renewal rates through pricing controls
- D. Our ability to monitor product utilization,and financial growth collectively
Answer: B
NEW QUESTION 38
Which product addresses network segmentation issues and is omprised of viptela and Meraki products?
- A. Security applications
- B. Cloud services
- C. Tetration
- D. SD-WAN
Answer: D
NEW QUESTION 39
Which steps to develop a renewal quote are valid?
- A. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- B. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
- C. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
- D. Position the new technology, create a Quote, Order the Quote.
Answer: B
NEW QUESTION 40
An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users.
The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?
- A. Prepare a Partner Branded Managed Service deal.
- B. Ask Cisco team to engage into a Smart Account or Enterprise Agreement annd propose a creation of a Customer Success Plan.
- C. Propose to migrate to perpetual model.
- D. Suggest a simplified discount DSA with the total of licenses from each product Cisco One and Webex.
Answer: B
NEW QUESTION 41
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. View and manage their contracts
- B. Set up billing
- C. Download hardware, software and services datasheets
- D. Order new services
- E. Change Customer Address
Answer: A,D
NEW QUESTION 42
Customer A purchased a one-year webex contract of 100 seats at $10 per seat. Customer B purchases a three-year webex contract of 100 seats at $10 per seat. What is the annual recurring revenue(ARR) for each?
- A. $1000 and $1000
- B. $3000 and $3000
- C. $1000 and $3000
- D. $1100 and $3300
Answer: A
NEW QUESTION 43
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