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700-805 Dumps Full Questions - Exam Study Guide
NEW QUESTION 24
Which approach should be applied when renewing a quote?
- A. Reward led approach
- B. Product led approach
- C. Solutions led approach
- D. Concerns led approach
Answer: C
NEW QUESTION 25
Which strategy contributes to the successful renewal of service contracts?
- A. Communicate product performance, pricing, and position.
- B. Offer discounts.
- C. Lock in revenue streams through co-termination.
- D. Discount multi-year service agreements.
Answer: A
NEW QUESTION 26
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?
- A. explore up sell opportunities
- B. lock in revenue streams through co-termination
- C. validate the customer's business needs
- D. focus on benefits
Answer: A
NEW QUESTION 27
What is the future state goal of licensing at Cisco?
- A. Smart License
- B. Right to use
- C. Classic PAK
- D. Standby License
Answer: A
NEW QUESTION 28
Which is the first step in a solutions-led sales approach?
- A. present quote to customer
- B. examine previous purchases
- C. understand the customer's objectives
- D. identify the latest technology release
Answer: C
NEW QUESTION 29
Which licensing model is the most complex for a customer to manage?
- A. Managed service agreement
- B. Enterprise agreement
- C. A La Carte
- D. Subscription
Answer: C
NEW QUESTION 30
Which three financial metrics are critical in renewing subscriptions? (Choose three.)
- A. net new sales
- B. training costs
- C. renewal rate
- D. annual re curing revenue
- E. close rate
Answer: B,C,D
NEW QUESTION 31
Which licensing model represents the highest value?
- A. Pay as you go
- B. Enterprise Agreements
- C. Subscription
- D. Transactional
Answer: B
NEW QUESTION 32
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. order new services
- B. set up billing
- C. change Customer Address
- D. view and manage their contracts
- E. download hardware, software and services datasheets
Answer: C,D
NEW QUESTION 33
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
- A. quote delivery
- B. proposal build
- C. deal strategy
- D. billing
Answer: A
NEW QUESTION 34
Which critical task must be performed during the Qualification phase?
- A. develop a Success Plan
- B. Renewal Plan development
- C. validate customer inventory
- D. quote delivery
Answer: C
NEW QUESTION 35
Which action should a Renewals Manager take first?
- A. Download contract data and develop a renewals strategy
- B. Assign an RS to priority accounts
- C. Meet and confirm the AM, CSS, CSM and their resources
- D. Meet the customer and perform a renewals diagnosis
Answer: A
NEW QUESTION 36
Which statement best describes an Accelerator?
- A. An on-call service for customer support
- B. A one-on-one deep dive on network issues
- C. A hosted one-to-many educational webinar with live expert Q and A
- D. A one-on-one coaching engagement covering specific use cases
Answer: C
NEW QUESTION 37
Which architecture addresses customer needs for voice, video, and data?
- A. Data Center
- B. Security
- C. Enterprise networking
- D. Collaboration
Answer: D
NEW QUESTION 38
Which statement best summarizes the intended outcome of the Success Plan?
- A. grow incremental annual recurring revenue
- B. provide scheduling for resolving customer qual y issues
- C. generate financial data that indicates a customer's propensity to renew
- D. development of a customer-centric view for achieving value from their portfolio
Answer: C
NEW QUESTION 39
What is the key implication on-time renewals have for an IT provider company?
- A. no major impact if sales are on plan
- B. incentives will be paid
- C. recurring business is preserved
- D. improved customer satisfaction
Answer: D
NEW QUESTION 40
Which steps to develop a renewal quote are valid?
- A. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- B. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
- C. Position the new technology, create a Quote, Order the Quote.
- D. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
Answer: B
NEW QUESTION 41
Which services are contained in the CX portfolio?
- A. Support Services, Business Critical Services, Professional Services and Managed Services
- B. Support Services and Business Critical Services
- C. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
- D. Support Services, Business Critical Services and Professional Services
Answer: C
NEW QUESTION 42
Which statement best describes the Success Plan?
- A. the blueprint for account teams to achieve customer success
- B. a tool for report ng actions to management
- C. a shareable document that captures all account activities
- D. a document capturing a comprehensive view of all customer health scores
Answer: D
NEW QUESTION 43
Which two factors drive subscription value for customers? (Choose two)
- A. freeware offers
- B. continuous access to innovation
- C. bundling of software and hardware
- D. training access
- E. up to date security protection
Answer: B,E
NEW QUESTION 44
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